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Customer Ratings & Reviews

Your price for this item is $299.99

Customer reviews

Rating 4.8 out of 5 stars with 1146 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers frequently mention the excellent game selection, including the bundled Star Wars title, and the console's affordable price as major pros. Positive feedback also highlights the ease of use and setup process, along with the console's performance and storage capacity. A few customers noted that only one controller is included and some experienced issues with controller connectivity or backwards compatibility with older games. Some users also mentioned occasional overheating concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,146 of 1,146 reviews
  • Rated 1 out of 5 stars

    Still have yet to receive my pass email from you

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The items minus the pass were ready to go when I pulled up and the staff was super friendly. Whenever I call in regards to my pass, it’s either a disconnected number or a 3 hour wait.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry that there's an issue in receiving your promotional digital code. If you still haven't received it by email, we first suggest checking your junk/spam folder to make sure it didn't accidentally go there. If that doesn't help, please check your Best Buy Digital Library here: https://www.bestbuy.com/digitallibrary/listing

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 1 out of 5 stars

    Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't purchase this item someone else did and use my identity your store need to contact the card holders or have more security questions on someone's account

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    This sht broken

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing doesn’t let me play a game because it’s signs me out I want my refound

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy. Thanks. Very helpful in store. Thanks again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming console XBOX one S

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is good deal and we have enjoyed this console, product was very nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Xbox, wish I would have waited for the new one to come out but this is a great product

    I would recommend this to a friend