Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

$399.99

Customer reviews

Rating 4.8 out of 5 stars with 4615 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the Xbox One X's superior graphics, 4K gaming capabilities, and enhanced performance, leading to an overall improved gaming experience. Many appreciate the smaller size and faster load times, but some users note the higher price point and limited storage as potential drawbacks. While some experienced issues with occasional lag or heat generation, the majority found the picture quality and ease of use to be excellent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 112 Showing 2,221-2,240 of 4,615 reviews
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    A Family Favrite!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best Xbox so far. Graphics are amazing and hit an all-new level! My kids fight over who gets it first almost on a daily basis!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    As expected

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although this seems more like an incremental upgrade rather than a significant leap in performance, loading and playing games is significantly faster and smoother

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great choice , preferred over PS4 imo

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had switched from PS4 and I really love and prefer the Xbox one X system over it . Plus the graphics are great

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    My son loves it!

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Xbox for my 12 year old son for Christmas. He loves it. It has great graphics withbthe games and gives hours of fun for kids.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Best Xbox thus far

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it everyday movies streaming shows music and of course my video Games graphics are superb love the 4K visuals it offers!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nothing special

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think I had an unrealistic expectation of what this console was supposed to do. I was expecting PC like performance on my console gaming experience. My PC rig is nothing to boast about but it delivers on my expectations. Maybe if I didn't already have an Xbox one S this would have been a gasp worthy upgrade. But it's possible over time as the 4k library grows I'll get to enjoy what I assumed this would be.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Best platform and processing speed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4K is gorgeous, and the HDMI passthrough works seamlessly as it did before. Processing speed is noticeably higher and gaming just got better. Couldn't be happier!

    I would recommend this to a friend
  • Pros mentioned:
    4k, Graphics, Performance

    Rated 5 out of 5 stars

    A Product Worth Appreciating

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've tried to be a PC gamer before but consoles have won me in the last few years as a cheaper and fun way to enjoy games. I chose PS4 as my first PlayStation buy ever a few years ago, and it has been a most valuable purchase of mine. One must admit that the content for PS4 is really competitive and that the system is a slight step above the Xbox One. But nowadays, the Xbox One and even the PS4 are showing their age. I honestly think the Xbox One was underpowered when it came out, and today, evermore so. Microsoft finally comes to the fight and overcharges the heck out of the Xbox One with Xbox One X. I am talking about a system that really impresses. This system is finally ahead of its time, and should last at least a few strong years. I have only played COD WW2 on my One X but had been playing on my Xbox One S prior. I have a 4K tv in which to harness the benefits that both systems offer. Both systems play the game quite smoothly, but the One X has some features that constantly make me smile. Comparatively, the One X runs even smoother, runs in native 4k which is awesomely pleasing to look at, exhibits seamless draw distances, and loads everything quicker. Running around The Third Reich in Zombie mode with the One S, I'd notice that signs within the game have a fair ressolution. But on the One X it is like being there because the signs are perfectly crisp. More than that, they remain clear even at far distances. In the One S, I would walk up to a sign to read, and I could always notice the sign jump up in resolution as I got closer, eventually actually becoming readable, but still not even close to the fine detail that the One X's 4k was chugging out. Draw distance is something that bothers me in games. It destroys the realism when objects start popping up as the user approaches new areas in a game. It feels great to see stuff not only clear from far away, but hyper clear all together. The One X, was a hefty purchase for me, but it is truly a high quality machine. It's unquestionably more powerful than any console before it, and if you're someone who appreciates quality visuals, then the One X is going to really going to satisfy you.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Downloaded fortnight and pubg.. both run great. Also great for 4k movies, allows you to send audio to receiver for decoding high def sound. Would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    xbox one x

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    xbox one x best console ever very powerful quiet fast.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Best gaming console, great for movies too.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent graphics, easy set up and can use right away. Has 1 TB of memory for down loading large games. Don' t bother with the Xbox one S, will be outdated soon!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best and fastest console I have ever owned. Bought on a complete spur of the moment deal and would do it again. Well worth it if you don't already have a 4k Xbox.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    excellent

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this machine, so much better than XBOX of past... Wish they had more TV app support , other than that works great.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best yet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find New an improved speeds n over all use of the Xbox X better. Most the games I got when bought the system. Have free down loads of previous games for free.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Amazing but if you have one maybe wait

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only get it iif you need the console now. If looking for an upgrade you might as well wait 2 years for the next generation or for the inevitable price drop.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Excellent upgrade to the XBox One!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this XBox One X to replace my son's XBox One. It's a great unit, work extremely well, quiet, doesn't get hot, and the graph ice are SO much better!!!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Sharon,

      It's great to hear that Xbox One X has been an excellent upgrade from your son's previous Xbox One! Thanks for pointing out how quiet and powerful it is as well. We hope he gets a lot of use out of it!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Fantastic console

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the upgrade to 4k gaming. Fast, responsive, familiar controller. Will be holding onto and using this for quite awhile.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great gaming system.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased game system for my nephew to replace his old x box and he thoroughly enjoyed it. The only negative is the price.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Good game system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good game system, not sure if it worth the extra money compared to the S model as I'm not a hardcore gamer. But it is a good system none the less.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad to hear that you're enjoying your new Xbox One X! It's about 40% more powerful than the Xbox One S, so be sure to try out some of the Xbox games that have been enhanced to take advantage of its features. You can find a full list of enhanced games (including some Xbox 360 and original Xbox games) here: https://www.xbox.com/en-us/games/xbox-one/xbox-one-x-enhanced-list

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    So much better than the original Xbox One

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The processing speed and graphics prowess are in full display. Colors pop, contrast is spectacular and games are so much more immersive in 4K and HDR.

    I would recommend this to a friend