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$399.99

Customer reviews

Rating 4.8 out of 5 stars with 4615 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the Xbox One X's superior graphics, 4K gaming capabilities, and enhanced performance, leading to an overall improved gaming experience. Many appreciate the smaller size and faster load times, but some users note the higher price point and limited storage as potential drawbacks. While some experienced issues with occasional lag or heat generation, the majority found the picture quality and ease of use to be excellent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 117 Showing 2,321-2,340 of 4,615 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned the xbox one s before the one x and let me just say that the x is by far way better and smoother then the s well worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this as a gift for my child and it still running with no issues a year later. Recieved a great promo at best buy!

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    4k

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 4k is astonishing. My only gripe is a big one: the HDMI in for running your TV through is not 4k..its only 1080 so you can't use your cable box or satellite hooked into the xbox if it has 4k content. Disappointing considering DirecTV and multiple companies are now broadcasting in 4k

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Very Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice to have for my 11yr old son really great to match with 4k tv u will see the difference way better than using just a smart tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My brother is satisfied.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the system for my brother since his older Xbox one was on its last legs. I have yet to hear him complain about it. So great job.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      That's a pretty great gift for your brother! We're sure he appreciates the upgrade and is too busy gaming to complain. Hope he drops the controller long enough to give you a chance to try out his Xbox One X for yourself.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    It’s an XBOX!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graphic upgrade, smooth and sleek console, light, tony conpar d to older model. ITS AMAZING!

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Great Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only purchase this if you have a 4k TV in my opinion. It has been great. Stopped buying and playing games on PS4 and PC since I got this.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Well worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the original Xbox one and I do not regret it one bit! Graphics are amazing and the upload times are much improved.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for sharing how much you're enjoying your new Xbox One X! We agree, the graphics and speed of the console are simply amazing. Hope you continue to have a great time with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    ... Greatness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't really say anything bad about the xbox. Overall, its my favorite console, now that it has 4K im even more stoked about it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    BEST EVER!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When using it with my 4K Samsung TV the quality and speed of this console are absolutely incredible! Best console I've ever owned!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Michael,

      We're overjoyed to hear that Xbox One X is the best console you've ever owned! We love how everything looks when connected to a 4K TV setup as well. Hope you continue to have a lot of fun with it!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Xbox a few months ago and it's performance can't be matched by any other console! 4K enhanced video games look stunning!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Outstanding Graphics/picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great game graphics, user friendly navigating through apps, Streaming movies excellent picture quality to include watching Blu-ray.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for sharing what you think about your new Xbox One X! We're glad that it's been so easy to use and everything looks great on it, too. Hope you have a lot of fun with it!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great gaming system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our son has disabilities and he loves anything electronic and games. He says this gaming system is goooodddd and nods his head yes!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Danny,

      We're glad to hear that your son is a fan of his new Xbox One X! Accessibility for all is very important to everyone at Xbox. For more information on different accessibility features for Xbox that may be of use to your son, go here: https://www.xbox.com/en-US/xbox-one/accessibility

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Xbox one x

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its an Xbox. They are good. I do not play very often but when I do it turns on and works flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Great console!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the original Xbox one. What a huge difference! Quality is better even on a 1080p TV. Can’t wait to see it on a 4K tv!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Congratulations on upgrading to Xbox One X! We're happy that you've already seen a huge difference in visual quality, and hope you get it hooked up to a 4K TV very soon. If you're wondering which games to try out with a 4K TV, here's a list of great Xbox games that have been enhanced just for Xbox One X (including 4K support): https://www.xbox.com/en-us/games/xbox-one/xbox-one-x-enhanced-list

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    XBoxOne

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprisingly heavy. Fairly easy to set up, but takes time (even with 300Mb connection) to load 4K games. Graphics on 4K are very good.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Big improvement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a big improvement from the original Xbox one. The graphics are great! It processes quicker. It’s also a sleeker design.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Outstanding graphics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Massive upgrade from original Xbox looks great on my Sony 4k. The graphics rival my gaming pc which I spent nearly 3 times as much for.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Great xbox one x

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my xbox one x over a year now and I enjoy the gaming 4k and movies. Spotify and gaming at the same time are my go to..

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Xbox. Loads games super fast especially online for gaming. Amazing graphics. Do recommend to only get once you have a 4K TV.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for sharing your love for Xbox One X! While the optimal experience is pairing Xbox One X with a 4K TV, we think you'll see a big improvement in visuals, frame rates, and loading times even if you don't have one. We hope you have a lot of fun with it!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft