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$399.99

Customer reviews

Rating 4.8 out of 5 stars with 4615 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the Xbox One X's superior graphics, 4K gaming capabilities, and enhanced performance, leading to an overall improved gaming experience. Many appreciate the smaller size and faster load times, but some users note the higher price point and limited storage as potential drawbacks. While some experienced issues with occasional lag or heat generation, the majority found the picture quality and ease of use to be excellent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 120 Showing 2,381-2,400 of 4,615 reviews
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Best gaming console I've ever had

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The graphics in this console are so amazing and so much detail especially in 4k

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the true 4K

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Evrything is great except on the downloading a game REALLY SLOW! I don’t know if that is normal

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great game system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The game system performed as advertised. The blue ray function is an issue and should be fixed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nothing Spectacular

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried several games, but they're better on the PC. I just use it mostly for streaming videos.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Worth the upgrade!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes 4K movies really pop. Games that have been enhance really stand out. Only issue is it seems to loss internet connection

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Husband love it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my husband this Christmas. As soon as he started to play his games he was in heaven! The picture is so perfect!

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    xbox one x

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this console changed my overall view on how to play games amazing to be able to play in 4k

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Xbox number 1!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the most powerful console out in the market right now! I love how the game runs and play.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    Super fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s has great loading speeds and the 4K is beautiful, the only con on this machine is the fan sound it is noticeably louder. I always feel like it’s not normal to be so loud since it sounds like it’s straining. May be normal but still loud enough to notice the difference.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Alex,

      Thanks for taking the time to share your love for your new Xbox One X! We're glad that you're enjoying how fast it is and getting to play in true 4K.

      Regarding the fan, Xbox One X fan operation is usually pretty quiet. If your purchase is still within the Best Buy return period, you may want to consider returning your unit for another one. Otherwise, your Xbox One X comes with a limited one-year warranty. Please reach out to Xbox Support if the issue continues or gets worse. You can reach them here: https://support.xbox.com/en-US/

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Games run better than an xbox s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Games run much smoother but you will need a 4k tv to get thw full experience not much of a difference with a 1080 display.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    So fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything in online gaming loads so much faster. Fly into pochinki and all weapons are loaded before you hit the ground.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much better/smaller than my orginial day one edition of the Xbox one. Love how quick it is and the quality of the hardware

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Great looking games, but..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely see an improvement in graphics compared to the x1. Pretty happy with it except finding out the hdmi in does not currently support 4K. So my directv 4K service is useless when running through the xbx to my 4K HDR tv...not a deal breaker, but might be for others..

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Impressive console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful and impressive. The look isn't that good in my opinion. Simple matte and no special design to it. However, under the hood is where the power lies. We just have to see what they have in store in regards to the new exclusives after purchasing all those studios.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Graphics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only downside was that the controller that came with the console was defective but other than that, it’s a great system.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're sorry that you had an issue with the controller that came with your Xbox One X. In case you haven't already gotten it replaced, it does come with a 90-day limited warranty. Please reach out to the Xbox Support team for help in getting it repaired or replaced: https://support.xbox.com/en-US/xbox-one/accessories/wireless-controller-broken-wont-work

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Very impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With 4k on the horizon as being the standard, I'm glad this checks all the boxes to be compatible for a long time to come.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Xbox One X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't complain about the X. Got it when it was on sale. Well worth the price for a game system and 4k blu ray player

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast, much faster than the XBox One S. Loads almost immediately with no wait time. Has huge 1 gig hard drive as well.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    Best Console But...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A game like Assassins Creed on this console on a good 4K TV is nothing short of jaw dropping. It's so gorgeous you just want to gawk instead of playing the game. The problem is a great shortage of games of this caliber. The PlayStation has a definite advantage there.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Just fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console is the best upgrade ever. I switched from the base Xbox one and its such a big difference. In speed and quality.

    I would recommend this to a friend