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$399.99

Customer reviews

Rating 4.8 out of 5 stars with 4615 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the Xbox One X's superior graphics, 4K gaming capabilities, and enhanced performance, leading to an overall improved gaming experience. Many appreciate the smaller size and faster load times, but some users note the higher price point and limited storage as potential drawbacks. While some experienced issues with occasional lag or heat generation, the majority found the picture quality and ease of use to be excellent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 122 Showing 2,421-2,440 of 4,615 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    great console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a pc gamer I am pretty dedicated to my games. The Xbox offers a lot if the pc feel without the hardware requirement

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Chris,

      We're glad that you've found a console powerful enough to wow a PC gamer! You may also be glad to know that Xbox Play Anywhere games can be played on both your Xbox One X and Windows 10 PCs. For more information on Xbox Play Anywhere games, just go here: https://www.xbox.com/en-US/games/xbox-play-anywhere

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Glad I got it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchase the Xbox One X and it’s a great upgrade from my Xbox One. Quit, load fast, and great for 4K picture.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Grad gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a graduation gift and I am glad I bought it. The graphics are excellent and the size of the unit is perfect.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      What a great graduation gift! We're sure the lucky grad will love the advanced power and 4K-capable graphics abilities of Xbox One X. If you want to sweeten the deal, here's a list of great Xbox games that have been enhanced just for Xbox One X: https://www.xbox.com/en-us/games/xbox-one/xbox-one-x-enhanced-list

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    My eldest son loved it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even tho he don't play it that much cuz his a Ps4 kid just like me he loves watching his 4k movies on the xbox x

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grandson is very happy, has not stop playing. Graphics are excellent. Setup was a little confusing but we got it done.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I don't quite see the difference

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall experience is just average. Don't see much of a difference when gaming comparing to my Xbox one slim. It makes sound when console is off and you can hear it constantly. When online gaming it has some type of bug withing the window software that tells me I'm sign off but clearly I see my name sign in. Quite frustrating so far

    No, I would not recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Upgraded from Day One to One X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’ve got $500 burning a hole in your pocket and you want to play video games in 4K, this is it. Plain and simple.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Second Xbox purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great birthday gift. A bit on the pricey side for a birthday gift, but I try to buy what the birthday person wants.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Gotta love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the latest and greatest, I purchased it to replace the release edition of the Xbox one x which decided to fail.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Andy,

      Thanks for sharing your love for Xbox One X! Just so you know, your original Xbox One X comes with a one-year limited warranty so you may still be able to get it repaired or replaced. We recommend reaching out to Xbox Support for assistance, which you can do here: https://support.xbox.com/en-US/

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Excellent for high definition gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for high definition gaming. When added to a 4K TV, looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has great graphics and clarity and better than most console I have used besides pc lol but come on it’s a pc hahah

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Jackie,

      We're glad that you love your new Xbox One X! Hope you get a lot of gaming goodness out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    Nice upgrade for xbox!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this for my son 15 at the time. Of course he already has the 360, One and now the One X. With these types of consoles we’ve found if he wants to “keep up” with his friends it’s going on big like this. The laughter & fun alone are priceless enough!

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Best 4k

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first xbox purchase. Its a great way to play 4k movies and gaming all in one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As my 2nd xbox one. This is the best one. I have the OG xbox but this one is smaller and easier to take around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Console!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a PS4 Pro for over a year and now that it was $100 cheaper on Black Friday, it was time to get the Xbox One X. The games do look sharper and better but the lack of exclusives is showing. I give it 5 stars because of the great service Xbox Gamepass. I payed $1 and was able to play several games in my first month. The controller does feel better than the DS4 but just barely. I really hope 2019 bring more exclusives to the table or else it's sayonara Xbox.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my xbox day one edition console with this one. I am not sure it is all together a big difference. I know its faster, and prettier picture. but I think I could have stayed with my regular console and been happy. xbox is still absolutely amazing.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Billy,

      Congratulations on upgrading to Xbox One X! If you really want to see what your new console can do, we suggest trying one of the hundreds of great Xbox games that have been enhanced to take advantage of the greater power of Xbox One X, including 4K and HDR support, faster load times, and steadier framerates. Go here for a full list of enhanced Xbox games: https://www.xbox.com/en-us/games/xbox-one/xbox-one-x-enhanced-list

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Son loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually bought this for myself but somehow my son is the one that actually plays it. He has no complaints at all.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    My kids have enjoyed the xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not personally played on the xbox but my two sons (9 and 20) have really enjoyed it. The graphics are great.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Bought as replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally pre ordered project scopio edition but it broke within a month, had to return it for the standard version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Xbox1X replaced my media PC with it and works perfectly for games or streaming kodi and many other services.

    I would recommend this to a friend