Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

$399.99

Customer reviews

Rating 4.8 out of 5 stars with 4615 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the Xbox One X's superior graphics, 4K gaming capabilities, and enhanced performance, leading to an overall improved gaming experience. Many appreciate the smaller size and faster load times, but some users note the higher price point and limited storage as potential drawbacks. While some experienced issues with occasional lag or heat generation, the majority found the picture quality and ease of use to be excellent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 128 Showing 2,541-2,560 of 4,615 reviews
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Worthy upgrade

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t have a 4K TV but the graphics and performance are still a step up from my original Xbox.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Awesome!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Xbox. When paired with my new surround system, and Sony 4k tv it's a beast. True 4k gaming!

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Best Console

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 4K graphics were worth the money! I bought a 4K TV with it and there are no issues with pixelation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Console with Superior Graphics!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are interested in a powerful console that will last you for the next few years, this is the console for you. It packs some serious hardware that any PC's that attempts the replicate the tech with the same price tag is impossible. The game line up is also great. Despite not packing as many exclusives as Sony PS4, the Xbox One X still offers its player base with great Xbox Live Gold and Xbox game pass services. Overall a great console!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for sharing your love for Xbox One X. We agree - Xbox Live Gold and Xbox Game Pass are great deals, especially for frequent gamers. Xbox Game Pass in particular offers access to more than 100 great Xbox games (including exclusives) for one low monthly price. In case you or a friend is wondering which games are included, just go here: https://www.xbox.com/en-US/games/xbox-game-pass

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Huge game fan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the high end 4K display and I personally can’t tell them the truth.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Shiny new toy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves his XBOX X. Shows a better and clearer picture in 4K. Feels as if we are in a movie theater

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    The Best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best console available today. Fast, stunning graphics!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great upgrade to Xbox One

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying the 4K output and quick speed of games. Such a great upgrade from the Xbox One.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Good graphics

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice step up from the original xbox one! Games look much better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decen

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a few starting issues but contacted microsoft and they helped fix it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Xbox one x is amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I purchased this xbox one x! With my 4k Samsung TV every game.looks so much better!

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Next Gen Xbox

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is the next generation xbox one. Microsoft brings 4K to the xbox line. Great for movies and games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tons of power and certainly has a feel of quality. Now that I have a 4k TV there is no going back.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Easy to operate

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooked to the TV. Everything goes through the XBox. This is a compact system very clear pictures.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best console

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this console because of its power in gaming and the way that you can have a full 4k experience

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Great fast 4k gaming

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fast unit. 4k gaming is top notch. Beware the Microsoft monthly subscription for online gaming!

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Games run so smooth

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Xbox one x is a beast and if you want true 4K and not native 4K like the ps4 pro you need an xbox

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Awesome for 4k

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system was designed for 4K. If you have the system and don’t have 4K I would suggest an upgrade

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Stacey,

      Thanks for recommending a 4K TV for the best possible experience with Xbox One X. Even if you don't have a 4K TV, though, you should still notice a visual improvement in your games and video. To see which Xbox games have been enhanced just for Xbox One X, go here: https://www.xbox.com/en-us/games/xbox-one/xbox-one-x-enhanced-list

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    The best

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Xbox one x it's was the best decision upgrading so much faster would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great console

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture great console. I have had every Xbox that has come out and this one is by far the best.

    I would recommend this to a friend