Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

$399.99

Customer reviews

Rating 4.8 out of 5 stars with 4615 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the Xbox One X's superior graphics, 4K gaming capabilities, and enhanced performance, leading to an overall improved gaming experience. Many appreciate the smaller size and faster load times, but some users note the higher price point and limited storage as potential drawbacks. While some experienced issues with occasional lag or heat generation, the majority found the picture quality and ease of use to be excellent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 133 Showing 2,641-2,660 of 4,615 reviews
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Best system I’ve owned so far

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very powerful system. Flawless game play. A little pricey IMO but the best you can get so far.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    The best Xbox yet!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my boyfriend for his birthday and he LOVES IT! The graphics are great!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Upgraded

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from an Xbox one S and am not sorry for it! The graphics are so nice in 4K games

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Congratulations on the upgrade! In case you're wondering what to play next, here's a list of great Xbox games that have been enhanced just for Xbox One X: https://www.xbox.com/en-us/games/xbox-one/xbox-one-x-enhanced-list

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great console

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome graphics. Easy to setup. Power cord is shorter than expected that's the only negative.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great upgrade from previous Xbox

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good upgrade if you have a 4k HDR tv.. faster boot time, better graphics, overall its smooth.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Incredible Video Games!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most remarkable graphics and a very sophisticated system.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Excelent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best console in the market right now 4k HDR dolby atmos,4k driver, games look good in 4k

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awsome machine

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for gaming, streaming movies i would recommend to everyone

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    The 4K output is amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a home run. The one tb storage is worth it games are crisp and loading screen are short.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Best console ever

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome console. Graphics are incredible. Price is a little steep but well worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Awesome console

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great graphics and just love to play everyday. Start up is much faster than the older system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great console gaming

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the Xbox it is easy to use easy to set up what a great game console to have

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Worth the upgrade

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I traded in my original Xbox one for this. If you have a 4K tv, this is 100% worth it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Congratulations on upgrading to Xbox One X! We agree, it's a great complement to a 4K TV. To really see what your new Xbox One X can do, we recommend trying a great Xbox game that's been enhanced to take advantage of the console's features (including 4K visuals). Go here for a full list: https://www.xbox.com/en-us/games/xbox-one/xbox-one-x-enhanced-list

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is a beast. 4k games are incredible. 4k bluray player makes it an added value.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad to hear that your new Xbox One X is amazing! And we agree, getting to play games in true 4K is an incredible experience. In fact, if you're ever wondering which games to play next, here's a list of great Xbox games that have been enhanced just for Xbox One X: https://www.xbox.com/en-us/games/xbox-one/xbox-one-x-enhanced-list

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great console

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves it. The games are super clear and movies are awesome on this console.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Speed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speed of the new Xbox One X is spectacular. It seriously feels like a new gaming rig.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad to hear that you're impressed by the speed of Xbox One X! Games look a lot better on it, too. If you're ever wondering what to play next, here's a list of great Xbox games that have been enhanced just for Xbox One X: https://www.xbox.com/en-us/games/xbox-one/xbox-one-x-enhanced-list

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Excellent Graphics

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had all the different versions of the Xbox and this one has exceeded my expectations

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    SMOOTH

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Console. It’s much smoother than the Xbox S I had. Plus it looks AMAZING on 4k TVs

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Xbox one X

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. so much faster than my PS4 pro. Cant wait to hook up to my new 4K HDR television.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great system for video games

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a great time when playing video games with the great graphics of the console.

    I would recommend this to a friend