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Customer Ratings & Reviews

$399.99

Customer reviews

Rating 4.8 out of 5 stars with 4615 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the Xbox One X's superior graphics, 4K gaming capabilities, and enhanced performance, leading to an overall improved gaming experience. Many appreciate the smaller size and faster load times, but some users note the higher price point and limited storage as potential drawbacks. While some experienced issues with occasional lag or heat generation, the majority found the picture quality and ease of use to be excellent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 159 Showing 3,161-3,180 of 4,615 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best XBox ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This X Box is amazing it is fast and great 4K images.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Great game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great game! It is awesome playing the game on a 4k tv

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love the xbox one x its amazing its faster better

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The graphics on these games that are 4K are awesome.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Love this Xbox!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent video game console. 4K, games and more.!!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fastest XBOX that I’ve owened. Well worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    Ehhhh....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely legit in every way, if u have a xbox already though because of the lack of dedicated xbox one products, the wow factor leaves fast, even with the 4k setup.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Great game machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a ps3 before getting this so the learning curve was pretty high. I love the graphics. Disappointed in that I can not access my media server through it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good game system

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this almost every day, and it has quietly delivered for me. It outputs excellent sound and UHD via the HDMI. I drive a home theater with 5.1 surround sound, and this is my only UHD player. Also happy to find that this unit is quieter than XBox One and the Xbox 360.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great. If you have the right T.V

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks amazing. It’s fast and I’ve had no issues with it. However if you don’t have a 4K t.v with a 240 refresh rate then it’s not worth the money in my opinion

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Mike,

      Thanks for sharing your thoughts on Xbox One X! While we agree that having a 4K display setup is the optimum complement for Xbox One X, you'll still see benefits in faster framerates and load times, as well as better visuals, even if you don't have one. We hope you have a lot of fun with yours!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from Xbox One to Xbox One X, 4k awesome!!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Congratulations on your upgrade to Xbox One X! We're glad that you're enjoying true 4K gaming and 4K UHD Blu-ray playback. In case you're wondering which games to play next, here's a list of Xbox games that have been enhanced just for Xbox One X: https://www.xbox.com/en-us/games/xbox-one/xbox-one-x-enhanced-list

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    4K looks great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 4k looks amazing. It take gaming to a new level.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from an original Xbox One this is such an incredible upgrade. System is several times more powerful without becoming burning hot during use and even has an internal power supply within while a much smaller form factor. Such easy setup and streamlined design eliminated all the main issues I had with my prior system.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Brandon,

      We're glad to hear that you're enjoying the step up in power and ease of use. All your Xbox One games should load faster and have steadier framerates than before as well. If you're wondering what to play next, here's a list of games that have been enhanced for Xbox One X: https://www.xbox.com/en-US/games/xbox-one/xbox-one-x-enhanced-list

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    My boyfriend loved his new Xbox ONE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system. Especially if you have a 4k television

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best console evver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves his xbox X memory and speed is awesome

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best Xbox so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet Xbox, really fast and way more storage!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    4K gaming on the Xbox One X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great console for 4K gaming and 4K blu-ray movies.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Favorite Console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son got this new xbox for Christmas. He loves it.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Awesome gaming system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a awesome XBOX with a UHD player and 4k gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the buy. Graphics are great. System is great

    I would recommend this to a friend