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$399.99

Customer reviews

Rating 4.8 out of 5 stars with 4615 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the Xbox One X's superior graphics, 4K gaming capabilities, and enhanced performance, leading to an overall improved gaming experience. Many appreciate the smaller size and faster load times, but some users note the higher price point and limited storage as potential drawbacks. While some experienced issues with occasional lag or heat generation, the majority found the picture quality and ease of use to be excellent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 161 Showing 3,201-3,220 of 4,615 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Xbox 1 x is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very we built system with ok memory and fast speed

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Incredible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing graphics and the 4k DVD player works great

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Best Xbox ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this game. The graphics look so real.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great 4K

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t believe how much better the games are in 4K.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never Too Old To Play

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Believe it or not, this is my first video game, at age 61. The image quality is superb, sure beats what I remember playing in high school, at my friends house. There are loads of options, beyond racing, that I'm just learning and trying. Great first time experience, expecting many hours of entertainment.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Rob,

      Welcome to the Xbox family! It's never too late to start gaming, so we're glad that you're enjoying how great everything looks on Xbox One X. If you're wondering which games to try next, here's a list of great Xbox games that have been enhanced to take advantage of the more powerful processor in Xbox One X: https://www.xbox.com/en-us/games/xbox-one/xbox-one-x-enhanced-list

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Boy oh boy, what a toy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this game system for my husband, who is a serious Xbox gamer. This system has it all, the games, the movies, the apps. Everything is in reach on this system. There is no need to leave the house with the Xbox one x. If you have a call of duty, madden or live/2k player, get this system. You'll thank me later!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always been a PlayStation guy but wife got me the Xbox one and it is unreal. She was going to order it online or get it at Walmart but knew that I would want it from Best Buy because I trust the quality of their products and fair return policies!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would buy this xbox over and over again. If your stuck between this and the xbox one s and are going to buy the s because its cheaper don’t do it. Do not do it. Spend the extra money even if you don’t have a 4K tv you’ll get one eventually especially because they are getting cheaper. Just do it..buy it..

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Wow, thanks for sharing all that love for Xbox One X! We're really glad that you are satisfied with it. We agree, too -- even if you don't have a 4K TV to enjoy gaming in true 4K or watch 4K UHD Blu-rays or streaming video, you'll still see an improvement in performance and visuals. Hope you get a lot of gaming goodness out of it!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Must have for 4K TV owners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model makes all my games run smoothly while still looking amazing. I only didn't give it five stars because install times are still pretty long.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Aaron,

      Thanks for recommending Xbox One X as a must-have for 4K TV owners. We agree that everything just looks better on it. While installing a game can take a while, the good news is that you'll experience faster load times when playing as a result. Hope you get a lot of fun out of your new Xbox One X!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Decent console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The XBox One X works well, but I don’t play it enough to notice a difference between the X and a regular XBox one. Pretty spendy if you don’t play much

    No, I would not recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    4k update

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine if you’re looking for 4K gaming and Blu-ray player. Currently it’s the only one out there that they can do it even if you’re a PS4 fanboy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast console system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been an Xbox owner since the original. Upgrading my entire entertainment system from HD to 4K HDR. Upgraded from the standard Xbox 1 to the X. The X console loads games so much faster. Can't wait to upgrade my TV (last component to be upgraded) to 4K to get the full benefit of this unit.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Richard,

      Congratulations on upgrading to Xbox One X! We're glad that you've experienced how much faster games load (and look, we hope) on it. Hope you're able to upgrade your home TV display soon as well.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Huge improvements over the basic system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The added storage space and power makes this a must own if you can afford it. On certain games you can tell that this system is giving you a competitive advantage over friends on the base model and it’s an affordable 4K movie player. If you have the extra cash definitely pick this system up

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad that you're enjoying all the improvements in Xbox One X! It's true, many Xbox games have been enhanced to take advantage of the advanced power of Xbox One X, including better visuals and 4K support. For a full list of enhanced Xbox games, go here: https://www.xbox.com/en-us/games/xbox-one/xbox-one-x-enhanced-list

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to this from my Xbox one day first gen and this one does circles around it. It had to of cut disk install times in half not to mention the sweet visual upgrades with the 4K enhanced games. I held off for the longest time because of the price, but I'm glad I made the jump.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad system but have had some issues with downloaded games freezing and shutting down! Also controller will just disconnect out of nowhere!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    One of my favorite purchases!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I was going to regret purchasing the Xbox One X since I'm not the biggest gamer, but every time I turn it on, I'm in love. Plus, I needed a 4k capable device for my TV, so spending a few extra hundred to get this multi-purpose device instead of a simple 4k player was a no brainer.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Amazing Graphics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the updated graphics. Water details are fluid. Not so happy about having to wait 30+ minutes to install games from the disk to the drive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Product for Microsoft

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was for my boyfriend. He loves XBox. He has had a lot of issues with Microsoft. Best Buy did everything well on their end! When we got the XBox, after just a few days of having the 500$ item, it wanted to have a system update and stopped working. My boyfriend was very mad considering it was brand new and so expensive, Microsoft barely helped, they wanted us to have that 1 fixed when we wanted a brand new 1. Long story short, best buy helped us and not Microsoft. The new, new XBox is working well and he loves it.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    Storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish it came with a larger internal storage. You'll need to upgrade the hard drive eventually due to the size of games and media content.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    Great visual power

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most advanced video gaming machine currently. Best way to get a 4k Blu-ray player. Menu system isn't nearly as user friendly as PS4.

    I would recommend this to a friend