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$399.99

Customer reviews

Rating 4.8 out of 5 stars with 4615 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the Xbox One X's superior graphics, 4K gaming capabilities, and enhanced performance, leading to an overall improved gaming experience. Many appreciate the smaller size and faster load times, but some users note the higher price point and limited storage as potential drawbacks. While some experienced issues with occasional lag or heat generation, the majority found the picture quality and ease of use to be excellent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 163 Showing 3,241-3,260 of 4,615 reviews
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Best Xbox ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this 4K graphic and speed very smooth and fast better then the old Xbox one

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Xbox X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for gaming. But too expensive. I think for all you have to buy to use that the system could be a bit cheaper.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XBox 1X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my 2 sons ages 9 and 7 and they absolutely love it. It is Without a doubt the best gaming system on the market. You can’t go wrong with this purchase. I noticed they are on sale now. Would make an excellent Christmas present.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Zeus,

      Wow, a new Xbox One X sounds like an amazing gift for your sons. We're glad that they're loving it and hope they have a lot of fun playing with it. And we agree, it makes an excellent Christmas gift, too!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Unnoticeably Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I also have an Xbox One and Xbox One S which are on 1080p TVs, and I know this Xbox One X on a 4K is faster and higher resolution, but honestly, the difference is almost imperceptible. That being said, like all Xbox Ones, the X continues to be Awesome!

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    4k

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The addition of the ability to play 4k disks is nice. Now they need some good first party releases on the gaming side.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great update to the Xbox console.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many additions to the gaming console. Sharing, streaming, connectivity all much improved. High definition and ultra 4k are superb. Microsoft support easy and reliable. Transfer from previous xbox thorough and complete. Games look and play great.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Congratulations on upgrading to Xbox One X! We're glad that the upgrade process went smoothly, and we're overjoyed that you're experiencing all the benefits that your new console has to offer. Hope you have a lot of fun with it!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Awesome X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had the regular Xbox one now I have the X. There’s a big difference between the both I’m very happy with it Only 1 Flaw. The X can’t be in an enclosed area it will overheat n fry. I’m on my 2nd one. Bestbuy exchanged for new one with no hassle.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for checking out the Xbox One X! Like most high-end electronics, it's important to the health of your console to provide proper ventilation. Here are some tips on how to make sure your Xbox One X doesn't overheat in the future: https://support.xbox.com/en-US/xbox-one/console/ventilation

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Xbox One - X factor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The upgrade was totally worth the price. Graphics rendering and processing speed are by far the best on the console market. Microsoft really delivered. The price is steep and but you value what you value. The superior capabilities of this system are what Xbox owners should have had 5 years ago for the Xbox One debut. Nonetheless, PS4 owners will not have the luxury of advanced graphics, processing power, and deep game lineup. Xbox lovers, it’s a victory for us.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Shane,

      Thank you for sharing your love for Xbox One X! It's great to hear that you're loving how powerful the system is and how much better everything looks on it. If you're wondering what games to play next on it, here's a list of great Xbox games that have been enhanced just for Xbox One X: https://www.xbox.com/en-us/games/xbox-one/xbox-one-x-enhanced-list

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Perfect for a 4K Gaming Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this console. I'm coming from the original Xbox One and the difference is night and day. It looks especially well on my LG OLED tv. I would definitely recommend this to any gamer who wants the true 4K experience on a console.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Dustin,

      Thanks for recommending Xbox One X to any gamer who wants to experience true 4K gaming! We're glad that you've been able to experience how great everything looks in 4K for yourself. If you're ever wondering which games take advantage of 4K, here's a list of great Xbox games that have been enhanced just for Xbox One X: https://www.xbox.com/en-us/games/xbox-one/xbox-one-x-enhanced-list

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Surprised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m more of a PS4 player but I was pleasantly surprised by the game play on the XBOX X. My son loves playing fortnight and I haven’t noticed a difference between the Xbox vs the PS4. I do like the add ins for the Xbox it has more versatility.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son received this for Christmas and he said that even though he doesn't have it connected to a 4K HDR TV, it smoothed out the motion when playing. He parked his Xbox One and is using this now. He said it works really well. He recommends it a lot!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XBOX ONE X is well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use to have an XBOX 360 and wow have the times flown by. I love what the XBOX one x has to offer. Unlimited space and the speed of the system is remarkable. its like night and day difference and i am excited to be a member of the ONE X family.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for sharing your love for Xbox One X, especially how fast it is! While we wouldn't exactly say that its 1TB of hard drive space is "unlimited," it's still quite a bit -- more than enough to store a hefty library of apps and games on. We hope you get a lot of gaming goodness out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system worked amazing almost all the time. Occasionally it may overheat and cause a game to restart though.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad that you're mostly having a great time with Xbox One X. If you're running into overheating issues, then you may want to make sure that your Xbox One X is properly ventilated. For more information, go here: https://support.xbox.com/en-US/xbox-one/console/ventilation

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great Escape!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent played video games in years, but decided to buy this. Wow this console is amazing... it can stream movies also. Happy that I bought it. Allows me to escape the stress of daily life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gaming System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as described, just not thrilled about waiting for game to download onto hard drive.Then having to the same for updates. Wish they would make the hard drive bigger. Because of having to load game to harddrive. The Gameplay is great though.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for sharing your love for your new Xbox One X! While we understand that installing a game can take a little time at first, the result is faster load times and a better overall gaming experience. The 1TB hard drive that comes with your Xbox One X is pretty roomy, but if you need more space you can always install an external hard drive. Here are some handy steps for how to do it: https://support.xbox.com/en-US/xbox-one/console/manage-storage#34086ce4220f4a608e63ca54d6a084b2

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Processing power

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a great processor. If you were questioning yourself about upgrading to the x do it. It runs really great.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for recommending the Xbox One X! We agree, its advanced processing power puts it in a class by itself, and is a big part of why we call it the world's most powerful console. We hope you get a lot of gaming goodness out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    The Best then the rest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves his Xbox One X he says he's very satisfied with his Xbox 1 X he's plays with it everyday after school he says there is so many things you could do with this X box he would recommend this to anybody that would love to play games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Xbox yet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't gone back to Xbox until now since the 360 came out years ago. Quite frankly, impressed with the 4K ability and the newer games out there. Got it just to play State of Decay 2 right now but hopefully the great games will keep coming!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Bryan,

      Congratulations on upgrading to Xbox One X! We're glad that you feel it's the best Xbox yet, and are impressed with gaming in true 4K. And there are plenty of great games to try now that take advantage of the extra power it offers -- here's a list of Xbox games that have been enhanced just for Xbox One X: https://www.xbox.com/en-us/games/xbox-one/xbox-one-x-enhanced-list

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Buy if can afford

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plays games like pub g no problem. It is worth the money if can afford games play and feel way differnt smoother.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best console out!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Multimedia console that is whisper quiet. I never would have thought that i was going to watch more movies than play games on my console. The 4k quality is amazing. The game load time is unbeatable. All the entertainment you can need in a box.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for calling out the whisper-quiet operation and quick load times of your new Xbox One X! We're happy that you're enjoying it as a 4K UHD Blu-ray player and video streamer as well as a true 4K gaming machine. We hope you get a lot of use out of it!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft