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$399.99

Customer reviews

Rating 4.8 out of 5 stars with 4615 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the Xbox One X's superior graphics, 4K gaming capabilities, and enhanced performance, leading to an overall improved gaming experience. Many appreciate the smaller size and faster load times, but some users note the higher price point and limited storage as potential drawbacks. While some experienced issues with occasional lag or heat generation, the majority found the picture quality and ease of use to be excellent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 164 Showing 3,261-3,280 of 4,615 reviews
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Nice upgrade but price is a little high

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little upgrade except for the price . Should have came with an elite controller or a free game/membership

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for your thoughts! Just in case you missed it, Xbox One X does come with a 14-day trial membership to Xbox Live Gold and a 1-month trial membership in Xbox Game Pass, which gives you access to more than 100 great Xbox games including exclusives such as Sea of Thieves.

      Here's more information about Xbox Game Pass, as well as a list of current games included with it: https://www.xbox.com/en-US/games/xbox-game-pass

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    It's better than Xbox One

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't see much difference of picture quality on my 72 inch Sony TV either I'm using Xbox One or Xbox One X. However I can use Xbox One X as DVD payer for 4K UHD disks (Xbox One isn't capable for it).

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great console great graphics!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All in all this console is amazing alot faster than the xbox one s. Personally I made the decision to buy this mainly because I had just purchased a Sony 4k tv and wanted to take advantage of the "true 4k" the only reason I don't rate 5 stars is because even if you have a 4k tv that doesnt necessarily mean you will be able to take full advantage of the 4k settings also there isnt a whole lot of games that will take advantage of the processing speed at this time.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,
      It's great that you're mostly happy with your Xbox One X system, but it sounds like you might be having some trouble with some 4K features. You may want to take a look at our troubleshooting guide on the subject to see if there's a suggestion there that can resolve that for you.
      https://support.xbox.com/en-US/xbox-one/console/troubleshooting-4k-and-hdr-on-xbox-one

      If you're interested in finding more games that are Xbox One X Enhanced or which upcoming games will take advantage of the extra power, we have a regularly updated list available.
      http://xbox.com/enhanced

      Happy gaming!
      Rey
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    If you want an xbox one, this is the one to get.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are going to get an xbox one, this is the one you should get. With the addition of game pass the xbox one x is a great buy for everyone. I also love that it has an ultra HD blu ray player.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent 4K gameplay. Super fast load times. A little concerned becaus will randomly shut off every so often.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Your Xbox One X shouldn't be powering off on its own! There are a few things that might be causing this situation. We suggest taking a look at the troubleshooting steps available on our support site.
      https://support.xbox.com/en-US/xbox-one/console/console-turns-off-unexpectedly

      If you continue to run into this problem, remember that your system is also covered by our 1-year manufacturer warranty!
      https://support.xbox.com/en-US/my-account/warranty-and-service/console-kinect-warranty

      Hope that helps,
      Rey
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Best Gaming console available

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most powerful console out there. Paired it with an LG c7 65” OLED and it looks amazing. Even upgraded my Netflix account to 4K streaming through the Xbox for the quality. Doesn’t have a Kinect, but who cares. Your buying this for the power.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming console

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Xbox one because it was supposed to be the best one for call of duty but didn't notice a major difference in performance. Main issue is not being able to use a disc because i have old games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tons better than the original Xbox One

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So many things that were wrong with the original Xbox One are definitely not present with the Xbox One X. For example, the loud noise that the fan makes, framerate issues on some games, the power brick, and the size of the console.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    Looks great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 4K gaming content looks great. May be a bit hard to justify if you are just upgrading your xbox one s.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift and I'm so happy I got it. We didn't have a Blu Ray player and were thinking of getting one, then we didn't have to. We have so many gaming options to choose from and our best buy in Gilbert is a great store.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Cynthia,

      A new Xbox One X sounds like a great gift! We're glad that it pulls double-duty as both a gaming machine and Blu-ray player as well. We hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Powerful Console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Xbox certainly lives up to the title as the most powerful console. I will mostly likely buy another one to replace my other original Xbox one. Worth the money, so trade in or sale your original Xbox one, and this powerful console.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm amazed how the console performs the performance on my Sony XBR900 4K TV is amazing and the speed and performance of the graphics is truly impressive! I bought Forza and Call of Duty WWII and downloaded the UHD 4K content right away.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    Nice 4k player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sharp looking consol and 4 k player for the price and the picture looks so realistic on gameplay

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It plays games at 4k and 60fps and does HDR. Nice that it has variable refresh rates with Samsung TVs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are into XBox gaming systems it’s time to upgrade. The visuals are amazing (but you need a 4K screen to view them-got one of those too!). Finally I don’t have the wait time for loading. Just do it- you can thank me later.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for recommending an upgrade to Xbox One X! We're glad that you're enjoying how great everything looks on it, especially with a 4K display. It's not absolutely necessary to own a 4K TV, though -- you'll still benefit from Xbox One X's faster load times, better frame rates, and improved visuals.

      If you're wondering which games to play next, here's a list of great Xbox games that have been enhanced just for Xbox One X: . https://www.xbox.com/en-us/games/xbox-one/xbox-one-x-enhanced-list

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    let me start off by saying on original release dates I bought a PS4. I later wanted to play pubg so I borrowed my brothers xbox. After he wanted his back I bought the 1x and it is the best console I have owned to date.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    great for games and 4k

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    again bought this for nay sons dorm room and great for gaming and the 4k looks amazing with movies

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good system but not sure if it is worth $500. Needs time for developers to reach the potential it has.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    My son loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son got this for his birthday and he’s really enjoyed it. It hasn’t had any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot believe how powerful this thing is. The only issue I had with the Xbox One when it was released was how underpowered it felt, and now that's been resolved. There's no better time to get an Xbox One if you haven't already.

    I would recommend this to a friend