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Customer Ratings & Reviews

$399.99

Customer reviews

Rating 4.8 out of 5 stars with 4615 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the Xbox One X's superior graphics, 4K gaming capabilities, and enhanced performance, leading to an overall improved gaming experience. Many appreciate the smaller size and faster load times, but some users note the higher price point and limited storage as potential drawbacks. While some experienced issues with occasional lag or heat generation, the majority found the picture quality and ease of use to be excellent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 165 Showing 3,281-3,300 of 4,615 reviews
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been playing Xbox since the original system. Microsoft has been playing catch up for so long in terms of power, but I believe this system levels the playing field if not puts them above the rest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seems good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be a good product, I got it in a bundle with a 75" Samsung Q9 4K tv so it was free. I'm not sure if it is worth the extra money it costs to upgrade from the XBOX One S as I'm not that much of a of hardcore gamer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best System ... Period

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This, hooked up to a 4K or 8K TV, is simply the best system on the market. There is nothing like it. I'm nervous about the next gen, but don't hold back on buying this. It is so worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    This thing is a beast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The graphics on this thing are amazing. Just need more games that are upgraded to use the power.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Joseph,

      Thanks for sharing your thoughts on Xbox One X! You'll be happy to know that hundreds of games (including some Xbox 360 and original Xbox games) have been enhanced to take advantage of the powerful processor, faster load times, and steady framerates of Xbox One X. For a full list of enhanced games, go here: https://www.xbox.com/en-us/games/xbox-one/xbox-one-x-enhanced-list

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Exactly as expected!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I understand every new system has its warts and issues on launch, but happy overall with what I see. A game like PUBG, there is a noticeable difference from my previous Xbox One S. Purchase was easy in store and item in stock!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Great graphics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Graphics are awesome. Challenging though to save your progress and switch from user to user

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HDR and VRR/Freesync is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the X1X to go with my 2018 Qled. The HDR looks phenomenal and VRR is one of the best features that have come to gaming and it's only a feature you can use for 2018 Samsung Qleds so far and certain PC monitors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing graphics and speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know how someone could rate this console anything but 5 Stars. It’s expensive sure, if you can’t afford it go mow some lawns or something. It destroys the Xbox one, out performs the S and is the new standard.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A real up grade from the one s. Disappointed that it's one a 1tb compared to the 2tb one s I had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best time ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The graphics are awesome processor is amazing. Only trouble is everyone wants to be on it. And it plays 4k movies so no need for another 4k player. Atmos compatible so an awesome home entertainment piece

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge upgrade compared to the standard Xbox one. The rendering is night and day difference while playing pubg in addition to many other games. I highly recommend the upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a wedding gift to ourselves, sometimes it has a glitch but overall it's a great buy!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Congratulations on your wedding! We hope you get a lot of use out of your Xbox One X, and that you (and your new console) have a long and happy marriage together.

      Best,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    Excellent 4K movies

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new Xbox x is not just for games is also for 4K movies and all of your multimedia needs!!!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    great products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everything works very well and all the family enjoyed them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big visual upgrade

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned every Xbox model since the original. This is a huge upgrade over the original Xbox One and the Xbox One S as the 4k graphics really pop and the refresh rates make the picture so smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming system with 4K player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a gaming system with a 4K playe. I am happy with my decision to get the Xbox One. I used Playstations in the past so still getting used to the controllers but overall satisfied with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    Fantanstic upgrade!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to the Xbox 1 X from the day one Xbox, and all I can say is, what a difference!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Congratulations on making the leap to Xbox One X! We're sure you must be enjoying much better everything looks and plays on the system. If you're ever wondering which games to play next, here's a list of great Xbox games that have been enhanced just for the Xbox One X: https://www.xbox.com/en-us/games/xbox-one/xbox-one-x-enhanced-list

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Been with Xbox since the beginning and still lovin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a through and through Xbox fan. The consoles I have had have always been built with quality without any issues ever. The Microsoft support team have always been helpful if I had any questions. Great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the fastest console available. I bought it for the uhd hdr support and found Microsoft really downplayed one of the greatest features in how fast games load this saves much time that I appreciate

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Mike,

      Thanks for calling out how fast load times are on Xbox One X! We're glad that you're enjoying your new system.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great Console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a PS4 pro its not going to be mind blowing at first, but the more you play you see the enhancements more and more. Then when you go back to a regular PS4 or xbox S, you will really see the difference.

    I would recommend this to a friend