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Customer Ratings & Reviews

$399.99

Customer reviews

Rating 4.8 out of 5 stars with 4615 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the Xbox One X's superior graphics, 4K gaming capabilities, and enhanced performance, leading to an overall improved gaming experience. Many appreciate the smaller size and faster load times, but some users note the higher price point and limited storage as potential drawbacks. While some experienced issues with occasional lag or heat generation, the majority found the picture quality and ease of use to be excellent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 166 Showing 3,301-3,320 of 4,615 reviews
  • Rated 5 out of 5 stars

    Great for bonding time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my bf and his 9 yr old son. They rarely spent time together. This gives them something to do together. They love it. They just bought more games and are excited to explore the possibilities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade from the Xbox 360

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the Xbox 360 to the Xbox One X. All the newest games are only available on the Xbox One and I wanted the upgraded technology the One X has over the One S. It was easy to set up and get started.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceeded expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gaming system surprised me with its functionality and how the controllers fit in your hands I highly recommend this system with all of its new features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Xbox one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought one for my mom and she is loving the versatility of hers too. Though microsoft could try to be a bit more user friendly, it helps when older ones try to learn to be tech savvy as best they can.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used it for over a year played some 4K games picture quality in amazing.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    My son loves 4k gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a pc gamer, but my son really enjoys the 4k gaming experience on the X.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    No native Kinect support at $499

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only thing I dislike is $499 and you have to buy a separate adapter for the Kinect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazingly powerful console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The X is how all Xbox (original Xbox, Xbox 360, Xbox One) games were meant to be played. True 4K HDR gaming is mesmerizing and has completely changed the console game. Very impressed with the Xbox One X.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I preferred Xbox over PlayStation and getting the x was a no brainer. The 4K is amazing on the X. The difference isn't night and day like standard vs hd. But you can experience a difference

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox always comes first!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Xbox!! It's been going strong for 2 years! Still in great shape. I'm able to use it for Netflix, gaming, hulu, blu ray dvds! Great product for gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are a household with mostly all the systems and we use the Xbox more that the PS4. Our Xbox went out on us unfortunately but with the Best Buy warranty they gave us a brand new one no questions asked!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent System

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my husband for Christmas and he absolutely loves it. He even switched out his limited edition GOW system in our living room with thia one because it loads much faster!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MSVASSEL

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best bd gift for my partner he love it. This is go to for everything. Play games and to surf the internet, he also connect with other player online to compete.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture, shows my Xbox games well and does what I need for a good price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system!!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my One X and I have noticed the difference between having a One S and a One X. No frame rate issues or lag with my system and (very good) internet service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great entertainment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the one x due to buying a 4k tv and it is worth every penny. Even if you won't play games a lot, watching uhd movies is definitely worth it. Of course you need a 4k tv to get the full potential.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best game system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I have tried Nintendo switch and playstation 4 but I keep coming back to Xbox cause there is no other system that just feels right. The controller is comfortable and the games are outstanding.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Welcome back to Xbox! We're glad that you're enjoying your new Xbox One X and feel that it's the best game system. Hope you have a lot of fun with it!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Mindblowing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system works wonderfully on my 4K Samsung TV. It not only plays 4K games but also 4K movies and 4K streaming. And all while working seamlessly.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Tom,

      Thanks for vouching that Xbox One X is a wonderful complement to any 4K TV. Not only does it offer a true 4K gaming experience, but it also plays and streams 4K UHD video content. If you're having any trouble deciding on which game to play next, here's a list of Xbox games enhanced for Xbox One X: https://www.xbox.com/en-us/games/xbox-one/xbox-one-x-enhanced-list

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great entertainment box

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The box can be updated with Wifi. The device is great for downloading games and using other software to watch movies (Netflix, Hulu, etc). The memory is perfect for average gamer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console with many options

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox One X provides an excellent gaming platform as well as a gateway to other applications, IE Netflix. It supports 4K UHD resolution DVD's as well as Dolby Atmos. A must for video enthusiasts!

    I would recommend this to a friend