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$399.99

Customer reviews

Rating 4.8 out of 5 stars with 4615 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the Xbox One X's superior graphics, 4K gaming capabilities, and enhanced performance, leading to an overall improved gaming experience. Many appreciate the smaller size and faster load times, but some users note the higher price point and limited storage as potential drawbacks. While some experienced issues with occasional lag or heat generation, the majority found the picture quality and ease of use to be excellent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 168 Showing 3,341-3,360 of 4,615 reviews
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    Second one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My second xb1x, great machine, and plays 4k discs, and looks great with hdr

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox one x

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a good experience in the store. I applied for a Best Buy credit card right there, got approved, and got a free controller for using my card. It also had 0% financing for 12 months!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad to hear that you're shopping experience was a good one! Hope you're enjoying your new Xbox One X as well, and that you get a lot of fun out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Nice graphics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice unit. Great graphics. Fast processing speed. Good video streaming.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Good graphics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a huge upgrade from the original Xbox. Makes games a lot better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been on the fences, just because I already had the S. But now that I've got the X I'm very happy with my choice and there is definitely a difference in the games as they are played.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Gaming system! Everyone loves it play all the time! So versatile we use it for everything! If you could heat up food with it the kids would never leave the room!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great Console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming console. Picture quality and overall experience is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the best Console out. I have a pretty beefy gaming PC and i still prefer to play SOME games on here. The console is a little heavy, but the size is incredibly convenient.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Michael,

      It's great to hear that you're loving your new Xbox One X! And we're glad to hear that it's a competitive platform with your beefy gaming PC rig as well. If you're ever wondering which games may be better played on your new console, here's a list of great Xbox games that have been enhanced just for Xbox One X: https://www.xbox.com/en-us/games/xbox-one/xbox-one-x-enhanced-list

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great for distracting your boyfriend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my boyfriend for Christmas. I’m pretty sure he loves it more than he loves me. I’m not a gamer, but he is, and he raves about this console. Would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the original xbox one and it was getting to the point were some games just looked bad this one runs everything so smooth much needed and goes great with my 4kTV lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my husband to upgrade from his original Xbox one. He loves it and it keeps with the same ease of use as the original. It's a bit faster and has great video quality.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Kristen,

      That's a very thoughtful gift for your husband! In case he's wondering what games to play next, here's a list of great Xbox games that have been enhanced just for Xbox One X: https://www.xbox.com/en-us/games/xbox-one/xbox-one-x-enhanced-list

      Best,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Wow hi tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the set up was a little lengthy but the picture and sound are great

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good console!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and images. But problem with connectivity. Not good

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad that you're mostly satisfied with your new Xbox One X! If you're talking about problems with network connectivity, then maybe Xbox Support can help. Go here for step-by-step instructions on getting connected: https://support.xbox.com/en-US/xbox-one/networking/connection-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Lots of power

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed it doesn’t come with Bluetooth. Also a bit over priced !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy. More reliable than the S I had, 4K HDR looks incredible on games and UHD blu rays. Small and quiet console, very easy transfer process since I have an external hard drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Christmas present ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this xbox console for our grandson for Christmas. Talked to many owners before purchasing it. I know he'll be so excited to receive it. Very happy with our purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great if you can afford it and have a 4K HDR tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox one X is great but unnecessary if you don’t have the money for it or if you don’t have a 4K tv. If you do then I suggest getting the Xbox one x, you won’t be disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gaming Console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this particular XBOX One X as a gift for someone. From what they say it’s Awesome! So I guess I would say this is definitely a gaming system worth buying.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    Xbox x very great 4k graphics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console really symbolized 4k feature and I rec. For all ages

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the best xbox one console. I have had both the xbox one and xbox one s. Whether you own a 4k tv or not you will definitely see a difference in everything you do.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Adrian,

      Thank you for sharing your love for Xbox One X! We're glad to hear that you've experienced how much better everything looks and plays on it. Hope you get a lot of gaming goodness out of it!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft