Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$399.99

Customer reviews

Rating 4.8 out of 5 stars with 4615 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the Xbox One X's superior graphics, 4K gaming capabilities, and enhanced performance, leading to an overall improved gaming experience. Many appreciate the smaller size and faster load times, but some users note the higher price point and limited storage as potential drawbacks. While some experienced issues with occasional lag or heat generation, the majority found the picture quality and ease of use to be excellent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 169 Showing 3,361-3,380 of 4,615 reviews
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    great upgrade

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much faster and responsive and visually greater than Xbox One S

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its an xbox

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a box of an x and its called xbox but i call it ex box even tho its not an ex it soon will with the xbox one x. Mostly mistaken for x box won ex.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Awesome game system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really good product, great graphics and plenty of memory.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it !!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was disappointed that I bought an x box one and had to upgrade so soon to take advantage of the 4k. I'm glad the controllers work from my x box one. Only reason I upgraded.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Found a great deal at the store

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was time for an upgrade and I am very satisfied with this product my old Xbox only 2 years old was causing the whole system to glitch, not fast enough but this one is great

    I would recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 4 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of fun works great sometimes a little noisy .

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Good way to game

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is a beast. Gears of war 4 looks phenominal.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    Great console

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console just needs some more exclusives. The 4k is great

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    The Future is Here

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox One X is a beast of a machine and worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    Easy to pick up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product in great condition. Really need a cheaper 4K tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great console. Pros: video output and processing, video games selection. Cons: Microsoft didn't make those XBox joysticks with rechargeable batteries.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Xbox is top notch. I love gaming on it in combination with my new OLED TV and other accessories also purchased from Best Buy of Wyomissing. The quality is unbelievable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Sonic

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best console on the market to date. Those who have not had the chance to experience this Xbox, should find a way to buy one. Disappointing it will not be!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Great graphics

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast processor with powerful graphics, upgrade from your One S

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the original, and man is this thing awesome. Vivid 4K quality and very fast processing power. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not a gamer at all but love this system. I was just using a smart tv but was having problems occasionally with the tv WiFi connection. The Xbox never has a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More than I thought

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this machine, it allows gaming at 4k with little stuttering and the machine is not as loud as other gaming consoles out there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best console so far...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The console is by far, Microsoft's best piece of gaming hardware yet. The new integrated power supply is great as you don't have a huge adapter connected to the cord.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good Device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an improvement over the standard Xbox one & S models.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing graphics

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally upgraded and and even older games look better on my OLED. It was very easy to transfer games and progress from Xbox one. I recommend hard line Ethernet to both from the same router. It’s much faster. Only reason it gets 4 stars is because my Xbox elite still starts, loads and installs faster. I timed it. I wish the X had SSD.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey George,

      Congratulations on the upgrade to Xbox One X! Thanks for calling out how easy it is to transfer game saves and other info between Xbox One models. Great suggestion on using an Ethernet cable to speed up the process as well! Hope you get a lot of use out of your new Xbox One X.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft