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Customer Ratings & Reviews

$399.99

Customer reviews

Rating 4.8 out of 5 stars with 4615 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the Xbox One X's superior graphics, 4K gaming capabilities, and enhanced performance, leading to an overall improved gaming experience. Many appreciate the smaller size and faster load times, but some users note the higher price point and limited storage as potential drawbacks. While some experienced issues with occasional lag or heat generation, the majority found the picture quality and ease of use to be excellent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 170 Showing 3,381-3,400 of 4,615 reviews
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    great cosole pack

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good promotion for this clase of games. 100% recomended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Rox

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to play games and have a Blu Ray player. Always been an Xbox fanboy. 4K and HDR look great. Smooth gameplay. Can't go wrong with this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Camera, easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great for my streaming. I have no issues at all. If you're starting to look into streaming but unsure what do use, start and end here. Only one you'll need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first video gaming console I have purchased in several years, so this is a tremendous upgrade to what I previously owned. Very pleased with the product

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey John,

      Congratulations on upgrading to Xbox One X! If it's been several years since your last console, then Xbox One X should prove to be a significant jump in power and visual quality. If you need any help in deciding which games to play next, here's a list of great Xbox games that have been enhanced just for Xbox One X: https://www.xbox.com/en-us/games/xbox-one/xbox-one-x-enhanced-list

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy playing all the new games. The 4g graphics are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best console I've ever owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never experienced such great quality in video from a video game console, you don't even need to have a 4K UHD TV to get the most out of an Xbox One X. Amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Most Powerful Console on the Market!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With an included 4K player, backwards compatibility, increased processing speed (quicker load times), the purchase is a solid investment in the future of 4K gaming.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad that you are enjoying all the benefits of owning a Xbox One X! In case you're wondering what games to play next in true 4K, here's a list of all the Xbox games that have been enhanced for Xbox One X: https://www.xbox.com/en-us/games/xbox-one/xbox-one-x-enhanced-list

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 1 out of 5 stars

    BUY AT YOUR OWN RISK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    CONTROLLER WAS PRONE TO NOT CONNECTING AND RESPONDING APPROPRIATELY. CONSOLE TURNED OFF AUTOMATICALLY DURING GAMES.....BEFORE IT DIED. I ONLY HAD IT FOR 5 DAYS. I'M A XBOX GUY, ERRR, WAS, BUT AFTER THIS....I'M GONNA TAKE A FRIENDS WORD FOR IT AND BUY A PS4 FOR THE FIRST TIME.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Graphics!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently owned a PS3. Never bought another console since. The technology and graphics engine is amazing. Glad I made the step up and switch to Microsoft.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Welcome to the Xbox family! We're glad that you're enjoying the amazing graphics and features of Xbox One X. We hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Storage

    Rated 3 out of 5 stars

    Average

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was expecting more when I got this unit. The first one failed on the BlueRay player and I had to swap it out for a new one. Best Buy took care of it but it was a hassle to switch everything out. Also, the amount of storage is not nearly enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly a powerful machine. The graphics are amazing and super clear. Loading times faster. All promises by Microsoft are true. Great for hardcore gamers and techies.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    great graphics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the one x generally meets the claims made. thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service made me upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Juan Navarro knew what he was talking about when he helped me out. I was going to get the Xbox one S but he sold me on the Xbox One X! Will definitely come back.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    new to gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    learning to play Xbox, lots of great graphics and action

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love xbox one. When an upgrade to xbox one x came along we jumped on it. Disc player plays Blu-ray. All games came from older moldel. Still love xbox one.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad to hear that you jumped on the Xbox One X upgrade! Not only is it compatible with all Xbox One games, but it's also backwards compatible with hundreds of Xbox 360 and original Xbox games, too. We hope you get a lot of fun out of it!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Top PICK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this product as a gift to one of our valued residents that signed a lease for the Fall 2018. Our resident LOVES the XBOX & look forward to moving in

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Belita,

      What a great gift! Your new resident is going to have quite a few entertainment options avaiable once they move in. If they're wondering what to play next, here's a list of games that have been enhanced specifically for Xbox One X: https://www.xbox.com/en-US/games/xbox-one/xbox-one-x-enhanced-list

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Gaming beast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my Xbox One X! Really impressed with visual fidelity and quality. This is the console to get if you want the best gaming experience on consoles!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes!! Number 2 for my family. Love it. Play with friends and family. If you love xbox you will love this. Even a ps4 fan can not deny how good it looks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice design compared 2 last models. Nice and slim.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Had to go pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Debated between slim and pro, but pro has a much sleeker look to it. Also can use to convert a non smart tv into one that can stream Netflix :)

    I would recommend this to a friend