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Customer Ratings & Reviews

$399.99

Customer reviews

Rating 4.8 out of 5 stars with 4615 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers find value in the Xbox One X's superior graphics, 4K gaming capabilities, and enhanced performance, leading to an overall improved gaming experience. Many appreciate the smaller size and faster load times, but some users note the higher price point and limited storage as potential drawbacks. While some experienced issues with occasional lag or heat generation, the majority found the picture quality and ease of use to be excellent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 180 Showing 3,581-3,600 of 4,615 reviews
  • Rated 4 out of 5 stars

    Great 4K Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only downside that I have is that you need an Kinect adapter to be able to use your kinect camera on the X or the S. I've only been able to find this online & not in any retail stores. Also the price for this adapter range from $44 - $230 plus shipping oline.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best gaming system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best gaming system ever. I love playing games on this system and use it for movies as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Noticeable difference

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smoother frame rates and textures simply better looking made me go back and play games I’m glad I didn’t beat already

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best one made yet. great big value for the cost of this platform to game on or what ever you do on streaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, we’ve been very happy with this Xbox! Hopeful it doesn’t crap out within a year like our previous one...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks Microsoft!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Xbox so far. The only negative aspect is no connector for Xbox Kinect l.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellant picture for both games and blue-ray.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. No problem with downloading older remastered games. Much faster than the "S" that this replaced.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Congratulations on upgrading to Xbox One X! We're glad that the set-up process was easy, and that you've already experienced how fast it is. If you're ever wondering which games to try next, here's a list of great Xbox games that have been enhanced just for Xbox One X: https://www.xbox.com/en-us/games/xbox-one/xbox-one-x-enhanced-list

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great consuel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can do many things beside play games. I like the blue ray player, and many apps that come wthe the conseul.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox One X is everything and more that I was looking for in a console.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for the high praise for your new Xbox One X! We hope you get a lot of gaming goodness out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Impressed with load time and 4k

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impressed with the decreased load time and HDR capabilities. Coming from a gen 1 x box one this is a drastic change.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This xbox does it all. Movies check, games check, tv check. Great product with zero issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love it. I highly recommend it to anyone who wants to upgrade. It’s so worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I wish I could give it six stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I was just replacing our old Xbox one. It is so much better it was a new experience playing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best version of all. The 4k system combined with my 4k TV gives a gorgeous image for gaming and movies

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox One X is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox X is an amazing system, a,true next gen system for the hardcore.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    buy it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    buy it I will not hesitate to buy one for every room in my house, 4k is amazing. games a whole lot smoother

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox is world's better than any other gaming system, Playstation included

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Bobby,

      Thanks for recommending Xbox One X! We're glad that you're enjoying your new console and hope you get a lot of use out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    great console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    been playing ps4 for two years left xbox but now im back and its worth every penny no negative feedback from me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have Game Console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had a game console for a while and used to have a Sony. The Xbox is really worth the extra money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing is what it is. I watched planet earth 2 in 4K and it was better than my other 4K DVD. Gaming is the bomb

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey James,

      We totally agree -- Xbox One X is amazing, especially if you have a 4K TV setup. Thanks for pointing out that it's also a great 4K UHD Blu-ray player as well. We hope you get a lot of use out of it!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft