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Customer Ratings & Reviews

$399.99

Customer reviews

Rating 4.8 out of 5 stars with 4615 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers find value in the Xbox One X's superior graphics, 4K gaming capabilities, and enhanced performance, leading to an overall improved gaming experience. Many appreciate the smaller size and faster load times, but some users note the higher price point and limited storage as potential drawbacks. While some experienced issues with occasional lag or heat generation, the majority found the picture quality and ease of use to be excellent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 183 Showing 3,641-3,660 of 4,615 reviews
  • Rated 5 out of 5 stars

    Awesome XBOX

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fast load times and the gameplay is amazing with improved graphics being the real difference maker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son bought this game to have at his house for family and friends to have something to do when they visit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to the X when my original ONE started to get issues. I love this console and glad I upgraded.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox is my favorite platform for gaming I have every version since the first release and this is the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you want it get it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You will not be disappointed. Can spend all day on this system. My ps4 is collecting dust now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun game for my son and his son

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son and grandson love playing this game system and I enjoy watching them have so much fun together.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my concole. The appearance is awesome, processor is fast.i love how it has alot of memory space .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from my standard Xbox one and couldn't be happier. The Xbox one x is amazing and worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been wanting one of these for a while. Now that I could afford it I got one and it is amazing!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I fell in love as soon as I turned it on! The colors are amazing and it’s everything I expected it to be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the New XBox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture on this new Xbox is just superior to the previous version which was great - but this is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best 4K gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I like about the Xbox One X is the look, graphics and speed of the console. I highly recommend it!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for recommending Xbox One X! We're glad that you've had the chance to experience its improved graphics and faster speed. We hope you get a lot of fun out of it!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    If you don’t own a xb1s or you have a 4K set up...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are upgrading from an Xbox One s it’s just not worth the money, UNLESS you have a 4K set up. Still a beast of a machine with beautiful graphics. There are still performance issues that Xbox is still sorting out. Expect a lot of updates

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    X is a beast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from an Xbox one s and the X is definitely an upgrade! There a noticeable difference in game play!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Brandon,

      Glad to see that you're enjoying everything your new console has to offer! In case you're wondering what to play next, here's a list of all the games that have been enhanced for Xbox One X: https://www.xbox.com/en-US/games/xbox-one/xbox-one-x-enhanced-list

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy made it easy for a customer to walk in and grab what they need without issues finding anything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great game box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best game box around. Lots of good games to play on it and Blueray player is the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy playing games on this console. I also appreciate that I am able to watch Ultra 4K movies with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Xbox. I upgraded from an Xbox 360 and it is a world of difference. 4k gaming is the future.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Congratulations on upgrading to Xbox One X! And just because you upgraded, it doesn't mean you have to leave your Xbox 360 games behind. Hundreds of Xbox 360 and original Xbox games are backwards compatible with Xbox One X. For a full list of backwards compatible Xbox 360 games, go here: https://www.xbox.com/en-US/xbox-one/backward-compatibility

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great Christmas Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought Microsoft - Xbox One X 1TB Console - Black for a Christmas gift. What a fantastic gaming console!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good gaming system, one issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox one x is definitely a great console. I am very happy with it for the most part, but sometimes it decides not to connect to the wireless internet. I will turn it on and it won’t find any signals until I mess with it and hard reset.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      While we're glad that you're enjoying your new Xbox One X, we're also sorry to hear that you're having issues connecting to WiFi. A hard reset usually fixes any temporary problems, but if these issues persist, Xbox Support can help you troubleshoot the problem. Go here for more information for tips on how to get online: https://support.xbox.com/en-US/browse/xbox-one/networking/All

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft