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Customer Ratings & Reviews

$399.99

Customer reviews

Rating 4.8 out of 5 stars with 4615 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers find value in the Xbox One X's superior graphics, 4K gaming capabilities, and enhanced performance, leading to an overall improved gaming experience. Many appreciate the smaller size and faster load times, but some users note the higher price point and limited storage as potential drawbacks. While some experienced issues with occasional lag or heat generation, the majority found the picture quality and ease of use to be excellent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 188 Showing 3,741-3,760 of 4,615 reviews
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not have asked for a better console. Everything about this new Xbox is awesome!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one great gaming console! I’ve had Xbox for a long time and this was a great upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox one X

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best xbox i had since the 360. small but very powerful console

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of my most prized possessions

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely use this more than 98% of literally EVERYTHING else I own.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Thought there would be more difference

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought there would be more difference between my XBox1 and this XBox One X on the interaction side, but it is more in the hardware side. Not that it is a bad thing at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get Your Game On

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graphics are awesome and the new games when paired with a 4K TV....gotta have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox all the way!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought his to replace my Halo edition. Had to replace it once already though due to a bad gpu.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent quality

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My children loves to play, good quality, buy it in a great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Christmas Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this system for our son for Christmas. He has enjoyed it every day since he got it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my son and he loves it. It has more than enough of space to download his games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my son’s birthday and he loves it. Great gift he’ll enjoy for a long time.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Alice,

      A new Xbox One X sounds like a great gift for your son! We're overjoyed to hear that he loves it as well. Hope he has a lot of fun with it!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great for snowed in entertainment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson loves it!!! And how great you can play with your friends from different locations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    xbox

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave as a gift to my friend. He loves it and uses it everyday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome gaming system. Waited a while to see the reviews. Seem less transition from Xbox One.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it Day one as soon as Best Buy opened and Iv been in love ever since! Got to see what difference it made especially playing on a 4K tv good god it’s a difference! Great buy! Can’t wait for the next gen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceeded my expectations. Happy to have made the purchase. I had an original Xbox one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing System.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing system not much more I could ask for. A lot more sleek then the original xbox one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great game

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What is the overall best game this is the best game ever and you can buy it now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got an extra controller for my teenage son for Christmas, has worked fine with no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Had to upgrade to the best console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome deal on this item. Super fun with new stuff packed in. Recommended Upgrade

    I would recommend this to a friend