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Customer Ratings & Reviews

$399.99

Customer reviews

Rating 4.8 out of 5 stars with 4615 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers find value in the Xbox One X's superior graphics, 4K gaming capabilities, and enhanced performance, leading to an overall improved gaming experience. Many appreciate the smaller size and faster load times, but some users note the higher price point and limited storage as potential drawbacks. While some experienced issues with occasional lag or heat generation, the majority found the picture quality and ease of use to be excellent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 196 Showing 3,901-3,920 of 4,615 reviews
  • Rated 5 out of 5 stars

    Beast of a console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs every game imaginable at better equality then the previous consoles!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent system. Family and I love playing on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great investment and good for all ages. Good entertainment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great video game

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a present to my friend. He loved this present

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best deal I could find came with an extra controller as well 2 thumbs up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good x box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my older grandson plays it all the time good console and good games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great buy

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this thing, xbox one for the win to play against players

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Game console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a super awesome console. For people who are not gamers and those who are.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how good it and fast it opens games compare to the old Xbox systems .

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Rodrigo,

      We love that, too! Load times are much faster on Xbox One X, which makes for an all-around better gaming experience. Thanks for pointing that out!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    BF ignores me now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my boyfriend and he likes it so much he forgets I exist.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Though we're glad to hear that your boyfriend is loving his new Xbox One X, we're sorry that you're now getting ignored. We suggest getting an extra Xbox Wireless Controller so that you can join him for co-op games. He can't ignore you then!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    XBox One X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the absolute best entertainment console on the market! Period!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4K!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4K games are amazing! I’ve been very pleased with this purchase so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my nephew and he was ecstatic he could stop smiling.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for sharing how much your nephew likes his new Xbox One X! We wouldn't be able to stop smiling if we received one, either. Hope he continues to have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    best graphics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got this for my hubby and he has not complained at all- he must be in love LOL

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought this to play 4k UltraHD BlueRay discs

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to our gaming set & movie night option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy, kids love it Quick and easy installation Best buy matched price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to upgrade my current Xbox 1. It’s awesome and a definite upgrade

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of my favorite xbox devices, so easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always love Microsoft and their gaming systems. It’s wonderful, no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 amazing console, easily purchased with no issues and works great

    I would recommend this to a friend