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Customer Ratings & Reviews

$399.99

Customer reviews

Rating 4.8 out of 5 stars with 4615 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the Xbox One X's superior graphics, 4K gaming capabilities, and enhanced performance, leading to an overall improved gaming experience. Many appreciate the smaller size and faster load times, but some users note the higher price point and limited storage as potential drawbacks. While some experienced issues with occasional lag or heat generation, the majority found the picture quality and ease of use to be excellent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 217 Showing 4,321-4,340 of 4,615 reviews
  • Rated 5 out of 5 stars

    improvement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like the improvement that the xbox one x brings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console for my child

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console for my child great capacity love its!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He loved it..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for my boyfriend he loves it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing gaming machine, better processing, graphics, load times compared to PS4, but had a few hardware problems. Have new xbox one x and works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My son is happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son love his Xmas gift the only thing that we didn’t like is that everything is mostly WiFi so it could work better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awsome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best game system on the market, thank you xbox....

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good but expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are good, they sound good although not much depth of mid level. There are others out there that are comparable but much cheaper but these are good quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Husband and Children Love this new game system!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this gaming system. I Would highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    first time gamer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    having lots of fun.love playing the golf club game

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft makes a great game system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system is the best in the business...........

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A very happy and fun experience it is

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a great system and very happy with my purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HDR TV is a must have and then you will be amazed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best console for 4k gaming.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing piece of technology for gamers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lots of fun!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the Xbox One. Was excited for some of the new features but miss having the entertainment options with Xbox One like voice command.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s an XBox 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an XBox, it’s what you would expect. Only complaint I have is even thought it’s a 1TB, I only had around 750G available because of the Operating System

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    That system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best system ......................................

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Not worth the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system but would recommend the Xbox One S until the price goes down a bit and the kinks are all worked out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Really quiet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought the last xbox one was pretty quiet, this thing is silent. Also performance of the gpu is pretty good...wish they came with kinect sensors though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gets hot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good gaming system but for some reason it blows out a lot of hot air, not sure if that is normal or not. The Xbox 360 we had before didn’t do that....

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      The Xbox One X is designed to ventilate air to keep them at an optimal temperature during use, so your console may feel hot around the vents, but this is normal. To prevent your console from overheating, it is important that the vents not be blocked or obstructed, though. Here's a few tips on how make sure your Xbox One X is properly ventilated and happy: https://support.xbox.com/en-US/xbox-one/console/ventilation

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft