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Customer Ratings & Reviews

$399.99

Customer reviews

Rating 4.8 out of 5 stars with 4615 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the Xbox One X's superior graphics, 4K gaming capabilities, and enhanced performance, leading to an overall improved gaming experience. Many appreciate the smaller size and faster load times, but some users note the higher price point and limited storage as potential drawbacks. While some experienced issues with occasional lag or heat generation, the majority found the picture quality and ease of use to be excellent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 220 Showing 4,381-4,400 of 4,615 reviews
  • Rated 3 out of 5 stars

    Great upgrade from Xbox 360

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously had an Xbox 360 and was about to purchase an Xbox one S but I ended up waiting and getting the One X. I also bought a 4K TV to take full advantage of the new features. The only issues I’ve been having lately is that it disconnects from WiFi. Seems to be I’m not alone and their are numerous reports found on the web by other owners.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad to hear that Xbox One X has been a great upgrade for you! Disconnects, however, are no fun. To help troubleshoot the issue, we recommend going to the following link: https://support.xbox.com/en-US/xbox-one/networking/connection-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Good system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the system however I don't like the fact that you have to download an app to play 4k movies.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox ones X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing special about purchasing the Xbox One X. No special deals. However a knowledgeable staff.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Updated to the new one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always been an Xbox guy can’t go wrong with upgradeing. It’s the best model on the market.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Noticeable Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A few glitches here and there but overall a definite and enjoyable upgrade from the XBox One.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son and he loves it. I can’t say much about it since I don’t play it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heck yeah brother! My friend actually bought this and used my BB rewards card for points.

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Noise

    Rated 5 out of 5 stars

    Great Console, value for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox One X is a well engineered machine and fulfills its promise of being the most powerful console in the world. The X1X is remarkably compact, it looks so small next to the original Xbox One console that it is hard to believe it is 4x more powerful. Gone is the power brick from the original console as well. All you have is a sleek unassuming device that hides away with your other AV devices. Hides at least until you power it on for the first time. You are greeted with a special loading screen that shows everyone that you don’t have a typical Xbox. Under the sleek exterior is an interior that houses amazing power. Many people will talk about the considerable teraflops performance for the price of this device, but what really sets it apart is the huge amount of RAM for a console. 12GB of high performance GDDR5 mans the Xbox One X has more RAM for games (9GB) than the PS4 PRO has for the ENTIRE system (8GB). This means higher quality textures and more of the game can be loaded into memory, resulting in faster load times. It’s a key difference that makes the One X stand out. That combined with a 4K UHD Blu Ray player make this console have quite a lot of hardware for the price. Games are incredible on the console, the detail that true 4K and enhanced quality textures can bring out is striking. Mine is alone on a pretty large shelf in an open front entertainment center and has never made more than a whisper, even when pushed with the most demanding titles. The large fan and the vapor chamber heat sink keep it running quiet, at least in my setup. It is expensive, but it is a good value for the money. I would also look at the library of enhanced games and make sure they are ones you have or are willing to play. Also with the size of 4K games the 1TB HDD can be small and an external is kind of required if you want to have a large library loaded. For the cost a 2TB would have been nice. If you want the best, and either want access to the Xbox library of games or upgrade to the best the platform has to offer, then this is the console for you.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft - Xbox One X 1TB Console - is a great product! I bought it for my son!He loves it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Step your game up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been waiting to get my hands on this console and now that I have it I am truly impressed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fathers Day gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hubby loves his new Xbox. His old one was on its last legs. Was a great surprise to get it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox is a great platform

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use this to play games and stream everything. The gameplay is amazing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good For non xbox one owners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice system but its really not needed for customers who are current xbox one owners

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome game system . You need Internet to update for movies and games was my only dislike

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for sharing your love for your new Xbox One X. Unfortunately, online updates are necessary to keep your console up-to-date with the latest improvements and patches. The good news, though, is that your Xbox interface, games, and apps are constantly receiving new features!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Xbox X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Other than some quirky system issues, I find the system to be nice upgrade from my xbox one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy with purchas

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything as advertised and expected. Very happy with the purchase and quality of the unit

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been very happy with the console, only complaint is no HDMI 2.0 pass through port.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Issues when running 4k

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They system is great but I had issues on 2 of these with a newer high end 4K tv.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s an xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game selection much more limited than other consoles. Has good uhd Blu-ray player.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better graphic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend the Xbox lost of storage for digital downloads and great gaming system!

    I would recommend this to a friend