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Customer Ratings & Reviews

$399.99

Customer reviews

Rating 4.8 out of 5 stars with 4615 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the Xbox One X's superior graphics, 4K gaming capabilities, and enhanced performance, leading to an overall improved gaming experience. Many appreciate the smaller size and faster load times, but some users note the higher price point and limited storage as potential drawbacks. While some experienced issues with occasional lag or heat generation, the majority found the picture quality and ease of use to be excellent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 223 Showing 4,441-4,460 of 4,615 reviews
  • Rated 4 out of 5 stars

    TB is Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the extra storage is great. Good smooth interface

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    This was supposed to be a surprise for Christmas

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gift hasn't been opened yet. If an item is purchased 3 weeks before Christmas, next year, please wait till AFTER Christmas before sending a survey. I gave it a 1 rating because we haven't tried it yet. This would have been disappointing if he had seen the email first.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice improvement over the original. Nice 4 k features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great and faster

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hubby so happy with the new Xbox,.................

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    can’t go wrong with an xbox one, get you one or two

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased at release. The software is glitchy. Games frequently error and fail to load. The menu interface is choppy. The noise the fan makes under load is irratating and not quiet. Will exchange for another to see whether I have a detective unit and add another review.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my xbox x purchased at best buy crossgates mall

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just like the last xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graphics are better but everything else is the same

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    My kids like it, disappointed though.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The console works great, but the remote that came with the console and the one that we bought seperately, do not working. Normal use, no rough play. We've barely had it for month. Paid for insurance, but it's only for the console. High price for low quality...

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy setup, very happy with my purchase so far

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox One X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the Best Buy’s of the year love my Xbox one x

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just D

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service keep it up and dont let haters hate i

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Nothing special

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a 4K tv no difference switching from 720 to 4 k won’t let me do hdr just upscales even tho my tv is easily capable so glitchy it’s really an over hyped piece of **** I’m an Xbox fan boy this is lame and apparently some are red ringing again basically

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Purchase the warranty offered.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend purchasing the warranty offered through Best Buy because the Xbox 1 X started having connection problems after three months. Luckily I purchased the warranty and we were able to exchange it for a new one no questions asked.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Definately buy one but not for the TFLOPS rating.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I played this system at a friends house and I was so impressed I have to go and buy one now for sure almost as fast as my PC. I also have to say something about a previous comment that is somewhat true but not accurate so here I go. First off PC TFLOPS cannot be compared to a gaming console TFLOPS they are two very distinct platforms to begin with and will measure differently and not have the same outcome if compared to one another even though the numbers are great for the console itself you can only compare it to other consoles and if you don't know what were talking about it means a trillion floating-point operations per second just to put that out there for those who don't know what it means. Second you can build a really great PC Gaming system for way less than you think just depends on what your wanting to do with it as far as games, video editing, streaming and so on. I built my custom Gaming system for less than $900 with 500gb SSD drive, 2TB hard drive, Intel i7 770k 4.20Ghz processor, 16 gigs of memory, NVIDIA GeForce GTX 1080 8GB Video Card and a lot more including an LG Monitor with all the bells and whistles if you shop around and everything is new including my gaming keyboard and mouse. Final note if your going to buy this console make sure you understand one thing don't buy it cause we are using geek lingo no actually buy it cause your looking for a great system that can truly handle fast pace games, movies and deliver excellent graphics on your TV screen a must have.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Performance
    Cons mentioned:
    Noise

    Rated 5 out of 5 stars

    THE greatest console EVER made

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow. Microsoft really dropped a nuclear warhead on the video game console market with the One X. They took everything great about the Xbox One and dialed it up to 11. It is remarkable what they have done here. Increased the performance tenfold, made the console smaller, eliminated the external power brick for an internal system and just a power cord, decreased the running temperature of the system, and noticeably decreased the noise it makes. If you are serious ever so slightly in gaming, I truly believe the One x is worth the price tag. With 4k TV's decreasing in price nowadays, it seems like a fantastic time to upgrade your TV to really harness the power of the new One X. I use my One X for Netflix, YouTube, Gaming, etc. and every single experience has been enhanced without a doubt thanks to this new system. I am so glad I decided to upgrade from my Xbox One to the Xbox One X.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for sharing your love for Xbox One X, and for pointing out some of its great benefits that often go overlooked, such as its smaller footprint and whisper quiet operation. We're overjoyed that it's been a good investment for you, and that it's made your gaming and video streaming experiences better.

      In case you're wondering what to play next, there are some excellent Xbox games that have been enhanced just for Xbox One X. Here's a list to check out: https://www.xbox.com/en-us/games/xbox-one/xbox-one-x-enhanced-list

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 2 out of 5 stars

    Not Impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had high hopes when I purchased this console only to be disappointed. Honestly, one of the things I can't stand is it turns on and off by itself. I can't tell you how annoying is it to turn the console off only for it to turn back on. I really can't stand the motion sensor. The navigation menu is the same as Xbox One. The graphics didn't blow me away. Xbox customer service is awful if something goes wrong. Updates take forever. I even have mine set for offline download and it still has problems with that. These next gens are a waste of money. Invest in PC Gaming instead.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Glitchy, connectivity issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There have been some glitchiness with this system and connectivity isn't great, but that could be the WiFi signal/strength. Overall, a good system, but not much better than a regular S version.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Love the graphics but hdd failed

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love playing my xbox one x but my hdd failed one month out of factory warranty. I'd give 5 stars if it wasn't for having to fork out 250 for Microsoft to fix it.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    PS4 PRO is a better system.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The X1X doesn't feel faster or visually appear better than the X1 by any leaps and bounds. Definitely not worth the 499 it costs new.

    No, I would not recommend this to a friend