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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.8 out of 5 stars with 4616 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the Xbox One X's superior graphics, 4K gaming capabilities, and enhanced performance, leading to an overall improved gaming experience. Many appreciate the smaller size and faster load times, but some users note the higher price point and limited storage as potential drawbacks. While some experienced issues with occasional lag or heat generation, the majority found the picture quality and ease of use to be excellent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 4,616 reviews
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Greatest video game console.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this video console for my grandchildren. The kids love it. The graphic are the best ever,

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works great! Everything I expected!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the xbox....it works great and does more than my old one. I would recommend this to ALL!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Looks great if you have 4K HDR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic graphics with the right setup. Obviously a bit overkill if you don’t have a 4K HDR tv

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Awesome Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Xbox has it all! As long as you have a 4K TV compatible with Full HDR. This is a must buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    X Box One x

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We waited in line for the release of this bad boy and we were not disappointed. One I would highly recommend the atascocita location because they have number 1 customer service in my opinion. Two this console is every thing and more. I don't know how they keep topping themselves. My husband even set it up with our vizio 55 curve tv to fully experience all the 4d features this console offers. He loves his gamer experience.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture quality and low load times

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As expected, great quality and awesome picture. The load times are a lot shorter. Great system

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    AMAZING!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks absolutely amazing! Games are sharper and crisper than expected. Looks great on LG OLED!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great resolution and picture quality. It's great being able to get rid of the loud power packs

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Xbox one X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased xbox one x. I absolutely think this is the best console out there. I onwed the first series xbox one and the load time is slow and i could get the full enhanced graphics. With the one x gaming has increased with graphic and speed. Good purchase. Thanks

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey James,

      We're glad to hear that you're loving your new Xbox One X and think it's the best console out. In case you're wondering which games to play next, here's a list of Xbox games that have been enhanced just for Xbox One X: https://www.xbox.com/en-us/games/xbox-one/xbox-one-x-enhanced-list

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and fast at loading game. I would highly recommend you will not be disappointed

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great Graphics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The graphics on this is wonderful. It looks so real when playing. I can’t believe the clarity.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Great console!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything looks so pretty and fancy! Well, titles that support it anyway. Things look better than the PS4 Pro, still installs and updates a lot slower than the pro..but I still recommend it for exclusives and third part titles.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Beast under the hood

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graphically there's no other console that can hold a candle to the X. If you have a 4k TV with HDR it is essential to own one, if you don't, pick up the One S on the cheap. Third party games will look better here than PS4 Pro.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great x-box.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The graphic on this new x-box is awesome. I have been playing it since I purchased the item.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Next Level Gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is truly the next level in gaming!! True 4k gaming and movie watching. Excellent Value!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much faster than original. Needs a Kinect adapter which is 40. All in all works as expected.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Xbox One X versus S

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have noticed almost no difference in gameplay, stability actually declined, apps/games crash more frequently in my opinion - maybe I got a lemon? The bump in graphics are nice but not for the price difference - if you have an S, stick with your S. If you LOVE 4K, well, I guess splurge and get the X. The ability to record 4K footage of gameplay is cool, but at only 30 seconds you may as well buy a capture card, which is another $100+ so I’m really just not sure who the target audience is for this console.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're sorry to hear that there hasn't been a noticeable difference in games when played on Xbox One X versus Xbox One S. There are quite a few games that have been enhanced just for Xbox One X, though, so you may want to check them out to see if you can notice a boost in performance and graphics. The full list can be found here: https://www.xbox.com/en-us/games/xbox-one/xbox-one-x-enhanced-list

      Hope that helps!
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    the best system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    believe the hype this machine is a beast and the graphics are awesome....worth the purchase

    I would recommend this to a friend
  • Pros mentioned:
    4k, Performance

    Rated 5 out of 5 stars

    4k gaming is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had debated on this purchase for a long time since $500 isn't cheap for a gaming console. Well I'm glad I finally decided to buy it on my old Xbox pubg would crash a lot but on this Xbox my game hasn't crashed and playing it in 4k is awesome defiantly a must buy product!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Unbelievable!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The graphics are just stunning. I upgraded from the 360 and l can't believe the difference.

    I would recommend this to a friend