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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.8 out of 5 stars with 4616 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the Xbox One X's superior graphics, 4K gaming capabilities, and enhanced performance, leading to an overall improved gaming experience. Many appreciate the smaller size and faster load times, but some users note the higher price point and limited storage as potential drawbacks. While some experienced issues with occasional lag or heat generation, the majority found the picture quality and ease of use to be excellent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 4,616 reviews
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues, everything ported over from my xbox one. The 4k dvd works great too.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Xbox One X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system is stellar. Graphics as promised and super fast game play. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    New Xbox x

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 2nd generation Xbox works great if you have the 4K tv for defined graphics

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordering the Xbox and picking it up was seemless. It works great my bf loves it

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Overall Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned Xbox One S which is replaced with this newer X. As soon as I plugged it in, I got disappointed feelings. For a common user like me, it is no slower or faster in boot time compare to S. I pushed a 4k disk and it was so noisy with the humming sound that it brought me into tears :( the noise remain consistent unless I close the bluray app. I gave it a night and now overall experience is definitely better compare to S. The picture and sound quality is better compare to S. I can feel it immediately because I didn't change a thing except replacing S with X. Overall, I would say, if you have extra 200$ to spare, go for X. You will definitely get all that's in S just a little better. 200$ difference at first seems high, but considering it will be with me for next two years, I guess it is worth to spend extra.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad to hear that you had the opportunity to see how much better everything looks and plays on your new Xbox One X. Congratulations on the upgrade, and we hope you continue to have a great time with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    In love with this new system!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great early Christmas gift to my brother and he absolutely loved it!

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Pefect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the Xbox along with a 4K tv and we are enjoying every minute of it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful and quiet machine!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox one X is great. It’s compact, quiet, and powerful. It’s essential if you have a 4K TV. Also many games give you the option to increase the resolution or instead up the frame rate with the standard resolution. Very happy with the upgrade.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for recommending Xbox One X as a powerful and quiet console! We're also glad that you've gotten to experience how great everything looks on it with a 4K TV as well. If you're ever wondering which games to play next, here's a list of great Xbox games that have been enhanced just for Xbox One X: https://www.xbox.com/en-us/games/xbox-one/xbox-one-x-enhanced-list

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Gaming must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a gaming must have if you have a 4k tv do yourself a favor and get one

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Excellent response and great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new Xbox. The 4K is an awesome quality picture. Gamers willl love it.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    The graphics are amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is really a change from the original. The graphics are out of this world!

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Great Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Xbox. Bought for my husband for his bday. He loves it on his 4K tv

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Xbox x

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really smooth pre order, and love the Xbox x! Huge difference in the graphics.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Speed

    Rated 5 out of 5 stars

    Best everything machine

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for all around entertainment. Very easy to navigate and function. 4k is amazing loads 10 times faster than any other system. I always load games quicker then my friends on live and get to screens while they still load.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this to anyone else. It’s fast and has quick response time.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoyed it. I like it so much that I am going to tell all my friends

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Awesome graphics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox is noticeably faster and the 4K is incredible. I would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    4k
    Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Faith Renewed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Xbox One X. The first was a disaster. Games would not finish updating and the dreaded green screen. Many resets later, returned for another. The second renewed my faith in Microsoft gaming. Games look great on this console. Occasionally will not connect to Xbox online services even when showing a WiFi connection. Be sure to have adequate ventilation as it does produce some heat. Would have been five stars had my first experience been better.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for sticking with Xbox One X! We're glad that your second experience has been positive and that your games are looking great on it. And thanks for recommending adequate ventilation for your console as well. Keeping vents unblocked will result in a happier Xbox and fewer lockups. For suggestions on how to keep your Xbox One X well-ventilated, go here: https://support.xbox.com/en-US/xbox-one/console/ventilation

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The XBOX 1 X is a great upgrade from the previous version. It is much faster!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Xbox runs amazing and fast and smooth, it is way better then advertised!

    I would recommend this to a friend