Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.8 out of 5 stars with 4616 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the Xbox One X's superior graphics, 4K gaming capabilities, and enhanced performance, leading to an overall improved gaming experience. Many appreciate the smaller size and faster load times, but some users note the higher price point and limited storage as potential drawbacks. While some experienced issues with occasional lag or heat generation, the majority found the picture quality and ease of use to be excellent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 4,616 reviews
  • Pros mentioned:
    4k
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great Xbox for serious gamer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As Microsoft themselves said it’s not for everyone. It’s for more serious gamers to be worth the extra money. For casual gamers but mostly Netflix and chill people the cheaper version is fine. My husband is a gamer so it was for him.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    The best game system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works awesome haven't had any problems the games look awesome on 4k tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent upgrade!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for reference, I own a ps4 pro, a sony xbr-49x900e tv and try to play most games at 4k. positives: -better performance than any other console on market. -runs quieter than my ps4 pro -access to backwards compatible games -dolby atmos negatives: -access to Sony’s exclusive titles

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Best Ever!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lives up to the hype! Best gaming system ever! Gaming in 4K is AWESOME!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome gaming system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The details are amazing and picture quality surpasses all systems prior

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    Good overall performance/ok interface

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4K movies via the Blu-ray drive look great. Xbox x enhanced games perform/look great but atm there are not many to choose from. I’m not a fan of the OS interface- seems clunky and too “gaming PC” compared to the PS4 and Nintendo Systems. The controller is not as ergonomic as the PS4 controller. It’s got a few negatives but as a package it’s good enough overall.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Speed

    Rated 5 out of 5 stars

    Great console!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WoW! I recently upgraded my TV to a 4k QLED, and wanted to see what it can really do.. Enter the XBOX ONE X. The loading speed, sound quality, and picture is absolutely amazing. If you're on the fence about upgrading, go for it!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Chris,

      Thanks for sharing your love for Xbox One X! And extra thanks for recommending it to others. It's a great complement to a 4K TV setup, especially if you're interested in true 4K gaming and watching 4K UHD Blu-rays.

      If you're ever wondering what to play next, here's a list of great Xbox games that have been enhanced just for Xbox One X: https://www.xbox.com/en-us/games/xbox-one/xbox-one-x-enhanced-list

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Better than expected

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely fast and better picture quality then seen in online videos.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Top notch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing graphics and really fast processor! You won’t be disappointed!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    East to set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox one X is pretty awesome. The graphics are very real-life. I personally am not a gamer but my son and daughter are into it. It was very easy to set up and use. The split screen mode leaves a little to be desired. It seems like Microsoft is trying to drive the online competition rather than "sitting side by side environment" in the family room. I highly recommend it if you want a step up from your old xbox 360. The blue-ray player aspect is a bonus.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Great upgrade

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade over the regular Xbox one. 4k gaming really shines here.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Awesome!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 4K is amazing. Such a great console. Definitely worth the upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great graphics

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most awesome picture so real life like on 4k tv sound is awesome allso

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Sweet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome new console. Definitely worth the upgrade if you have a 4K tv.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Gaming system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is amazing. I can't wait to play on my 4k tv. And try my 3d out too

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Xbox One X

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had a lot of time to play yet, but the games I have played look FANTASTIC on my new LG OLED tv!! I just wish it hadn't been $500.00!

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Awesome!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit has everything 4K dvd, 4K gaming, and all in a smaller unit!

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Best console

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best and smallest console Microsoft has ever made. It is silent and has true 4k and no more power brick, It is a must buy for anyone who is looking for the best console out.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for recommending Xbox One X as a must buy! We're glad you enjoy how small it is, while still being powerful enough to play games in true 4K gorgeousness. We hope you get a lot of gaming goodness out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome console

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Comsole. Super fast. 4k hdr looks amazing on my tcl p series tv.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It plays video games and displays them as beautifully as some pcs can

    I would recommend this to a friend