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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.8 out of 5 stars with 4616 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the Xbox One X's superior graphics, 4K gaming capabilities, and enhanced performance, leading to an overall improved gaming experience. Many appreciate the smaller size and faster load times, but some users note the higher price point and limited storage as potential drawbacks. While some experienced issues with occasional lag or heat generation, the majority found the picture quality and ease of use to be excellent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 4,616 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs great, use it a lot already. Probably buy my son one soon too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This Thing Is A Beast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Experience True 4k is not a sales gemick... The 4k graphics for video games are phenomenal and the 4k Blu-Ray player is better than any stand alone 4k player. 4k gaming machine and 4k Blu-Ray player... How much more could you ask for?

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Awesome upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it was an upgrade with my 4K tv. I like the color as well.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Awesome Console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't believe this console is so awesome. Unbelievable graphics.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    This is the best gaming console on the planet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The interface is so much smoother and the graphics are to die for!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great! We are happy with Best Buy and service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The xbox one is fun, we play it all the time and love the graphics

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Must Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Games look amazing on a 4k/HDR tv. A must have for serious gamers.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Awesome edition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you own 4k tv and still using Xbox one, it’s worth the upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Best console on the market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing graphics and processing power. Best console on the market.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Must Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great graphics love that everything is works from the xbox one!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    What an upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The graphics are killer and you cannot go wrong with this upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Speed

    Rated 5 out of 5 stars

    What an upgrade!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from an original Xbox One, definitely worth it! I love playing and watching everything in 4K. The speed increase I won't complain about either. If you don't have a One S, and do have a 4K TV. This machine is awesome!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Congratulations on your upgrade to Xbox One X! We're glad that everything on it looks so great in 4K. And an extra thank you for recommending it to those who have a 4K TV and looking for a console upgrade -- we agree!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Gaming beast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is a beast, will buy all multi-platform games on this.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Amazing console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had an Xbox since my 360 went up and finally bit the bullet to get this. A little pricey, but it’s expected with a 5 month old console. Graphics are unreal, and system is easy to use. Definitely recommend for any gamer.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Refresh rate amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming system with ample power to provide flawless graphics

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Loving it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's my first console and I am loving it. The graphics are great.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Fast and black!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4k is amazing.. and the graphics speed on this console is insane!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    This shouldve been the One from the start.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally microsoft is playing to win with this beast of a console.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Sweet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system with great graphics. Best release yet from Microsoft

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size is more compact than the xbox 1 which is more convinient

    I would recommend this to a friend