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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.8 out of 5 stars with 4616 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the Xbox One X's superior graphics, 4K gaming capabilities, and enhanced performance, leading to an overall improved gaming experience. Many appreciate the smaller size and faster load times, but some users note the higher price point and limited storage as potential drawbacks. While some experienced issues with occasional lag or heat generation, the majority found the picture quality and ease of use to be excellent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 4,616 reviews
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Excellent gaming console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy and pleased with my purchase of the Xbox One X!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great system!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graphics are stunning. Just a fantastic system. No complaints.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Sweet spot for consoles

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this unit! Fun for gaming. Fantastic it can play 4K movies. Easy set up. Grand Kidz looking forward to playing on it. Best Buy sales person was more than helpful. Easy connection to our home theatre. Happy Camper here.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox One X is by all means the BEST console ever created!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing pictures quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing pictures quality, change the way we play video games.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    The most powerful console gaming system available

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a life long lover of all video games. I have yet to purchase a Switch but I do have a PS4 Pro and have been a fervent supporter of PlayStation since the beginning. I only mention this to help give my review a little context and impress upon you how difficult the task was to win me over. And win me over it has. I still enjoy the PlayStation and it's many offerings, but the 1X hardware is an impressive achievement for Microsoft. Its design is compact and sleek. The system is whisper quiet and it's performance in both games and the general user interface is lightning fast. It certainly costs a pretty penny, but for those looking to get into this generation of Microsoft gaming, it is most certainly work saving up every single one of those pennies to get this.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    XBOX One X - What can I say?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As soon as the XBOX One came out, I had to get it since I love playing gaming systems. Over the past couple of years, I had a some problems with my XBOX One connecting to wireless and doing random things it shouldn't be doing. So as soon as I saw an advertisement for a new more powerful system, I was excited. I thought about getting the system multiple times but didn't want to pay full price, and I didn't really need it since my old system still worked. Right around XMAS, Best Buy ran a sale which included a free game and it included a $50 gift card. I bought the system, and love it. The graphics are so much better assuming you have a 4K TV and games load much faster. If your system is old or you just want another one in a different room, Get this. It is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Graphics

    Rated 5 out of 5 stars

    Yes Powerful Console With Exceptional Graphics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful Gaming Machine that make you quest for more action. From upscaling your games to 1080p to play a game in true native 4K, this console is worth the investment.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product if you game alot and want the best performance.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Great console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with the quality and goes great with a 4K TV.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Son loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great graphics, much better than previous model. Worth the $

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Noise

    Rated 5 out of 5 stars

    Great upgrade from the Xb1 S

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine lives up to its hype. It delivers quality picture and fast gaming all without making any noises. My previous xbox was louder than the raging seas. Highly recommend upgrading or purchasing in general.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Congratulations on making the jump to Xbox One X! We're glad that your gaming experience has improved all around with it, and hope you have a lot of fun with your new console.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Xbox 1X (4k)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well built console, 4k is amazing. So I bought this 2nd one.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected and performs far superior to other systems

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great for Gamers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gorgeous 4K visuals, Quiet running, loading time is faster.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sharp graphics and fast response time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the original XB1 and the 1S, this is by far much better!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Better xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to upgrade my Xbox because when playing Fornite Save The World, my Xbox one was freezing. The game has no freezing problems with my new Xbox X. This console is also better since it is smaller and sleeker.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Athena,

      We're glad to hear that your new Xbox One X is helping you Save the World better in Fortnite! Game freezes can also occur if your console overheats, so if you experience this again please make sure that your console is ventilated and that the vents are unobstructed. For tips on how to keep your Xbox One well-ventilated, go here: https://support.xbox.com/en-US/xbox-one/console/ventilation

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    New & Improved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console! Picture is amazing! Love everything about it!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    The graphic are awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system has great graphic, 4k hd is awesome, super happy

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Great Consul

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Xbox 1 and you can't go wrong. I love it!

    I would recommend this to a friend