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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.8 out of 5 stars with 4616 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers find value in the Xbox One X's superior graphics, 4K gaming capabilities, and enhanced performance, leading to an overall improved gaming experience. Many appreciate the smaller size and faster load times, but some users note the higher price point and limited storage as potential drawbacks. While some experienced issues with occasional lag or heat generation, the majority found the picture quality and ease of use to be excellent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 4,616 reviews
  • Pros mentioned:
    4k, Performance

    Rated 5 out of 5 stars

    Awesome... as promised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox One X is an awesome piece of tech. Powerful as promised. I hope Microsoft gets more One X Enhanced games soon. Be sure to transfer your games properly to save time. Great theater addition too.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Not bad at all...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a pretty significant upgrade from the original Xbox one. Everything runs better and it's quiet and much smaller. Definitely the "most powerful" console.... until the next one comes out.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Picture quality

    Rated 5 out of 5 stars

    Worth the upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After contemplating this purchase for a while but I finally pulled the trigger and I love it the picture quality is great with an HDR TV. But others the only thing thats new is performance and picture

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow new X Box fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a diehard Ps4 guy for years this is the first X Box version I don't feel like I was getting the less of the two. Have an Xbox one and an x box s but still played the Ps4. With the x box x I have definitely put some time on it and all my resent game purchases have been for the Xbox x Time for Sony to step it up

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    Amazing system!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft is finally back! What an amazing upgrade in performance and graphics in the system. And a big thumbs up for finally making system that is completely backwards compatible with all Xbox games.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Picture quality

    Rated 4 out of 5 stars

    The processor is nice but the 4K is the star.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Xbox One X it is living up to what I expected if there's one thing over all that I love about it it's the 4K what the thoroughly enjoy that aspect of the Xbox One X you need 2 visit Magnolia and pick up one of those 4K televisions. The Xbox One X moves faster has amazing picture quality of the games and a 1 terabyte drive is very nice. More than a worthwhile investment.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast loading times, beautiful graphics for the 4K, just a wee bit pricey

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrading from original xbox one. Before you buy make sure you have a compatible monitor or TV. Note monitor or TV must be 60 hz to take full advantage of the system. If your monitor has more than 1 HDMI port be sure to connect to the proper port that supports 60 hz as some monitors offer both a 30 hz and 60 hz.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Performance

    Rated 5 out of 5 stars

    Best console to date

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an Xbox One S 2TB and waited to see if I could get by, finally took the hit and got the X, way worth the upgrade and the native 4K looks amazing on my TV performance is also a little better!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Console ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This X-box is amazing! The 4K quality is unbelievable. I only use it for racing, so I bought the Logitech wheel and frame as well and I love to play the Forza 7. It's so much fun and with all the settings, you can learn how to race and then step by step delete all the functions for beginners and become a pro.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Oh Yeah!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s everything you thought it would be. The graphics are incredible the system is much smaller taking up less space , and I am incredibly happy with it . Stop debating him go spend the money ,

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    Big upgrade over the Xbox 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially, I didnt think the Xbox X was much of a change or upgrade over what I had.... I was wrong - performance is great; graphics are great; game play is great... couldnt be happier.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Congratulations on making the big upgrade to Xbox One X! It's great that you've been able to experience how much better everything looks and plays on it. If you're ever wondering which games to play next, here's a list of great Xbox games that have been enhanced just for Xbox One X: https://www.xbox.com/en-us/games/xbox-one/xbox-one-x-enhanced-list

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    4k, Graphics

    Rated 5 out of 5 stars

    Powerful system for UHDtv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a step up from OG XB1 but shines best with the use of a UHD display. I only play sports games so NBA2K18 looks clearer...but beware the graphics are the same just the details pop

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad that you're enjoying your upgrade to Xbox One X! You're right -- it's a great complement to a 4K UHD TV. Quite a few sports games have been enhanced specifically to take advantage of Xbox One X's powerful specifications, too. A full list of enhanced games can be found here: https://www.xbox.com/en-us/games/xbox-one/xbox-one-x-enhanced-list

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Awesome System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought one of these to replace the first gen xbox one, and I love it. The 4K graphic upgrades are nice and the slim size is very nice. I love not having a power brick anymore as well.

    I would recommend this to a friend
  • Pros mentioned:
    4k
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    4K Gaming is here

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this on sale, and honestly that’s what I recommend. The price is pretty hefty, but if you find it on sale, and you have a proper 4K tv, then I absolutely recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great 4K gaming!!1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got my hands on the Xbox One X in December 2017, so it's definitely due for a review. I played the games listed below on my 4k tv and have to say they were a huge improvement over the original xbox one. 1. Gears Of War 4 2. The Witcher 3 3. Rise Of Tomb Raider 4. Halo Wars 2 5. Forza 7 The system is well worth the price, and honestly feels like it made a jump to a new generation. I have only used the console on a 4K tv, so not sure how it would perform/look on a 1080p screen, but from what I've heard is it will produce a much clearer image due to downsampling. I definitely recommend this console, to anyone who's on the fence about making the upgrade.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for taking the time to review your Xbox One X! We're glad that you've been enjoying all the 4K-enhanced gaming goodness it has to offer. The games you've pointed out are excellent examples of games that look and play even better on Xbox One X. In case you're wondering what to play next, here's a list of more great games that have been enhanced for the system: https://www.xbox.com/en-US/games/xbox-one/xbox-one-x-enhanced-list

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Performance, Picture quality

    Rated 5 out of 5 stars

    Excellent Gaming Console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox One X is an excellent gaming console, even though we do not have a 4K TV yet, its still an amazing upgrade in picture and performance.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    You can Tell the Difference

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could tell the difference from the moment I booted up Mass Effect Andromeda because I was playing it on my Xbox One S first. Love the extra memory and graphics... but it was expensive

    I would recommend this to a friend
  • Pros mentioned:
    4k, Performance

    Rated 5 out of 5 stars

    The X is the Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always been a Playstation person, but the Xbox One X is an amazing piece of hardware. I now play every multiplatform game on this in glorious 4k. Runs games like butter.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Xbox One X. It's easy to use and games in UHD are off the charts!! So, if you plan on purchasing one, make sure you have a Ultra HD 4K tv. It is a very cool gaming experience.

    I would recommend this to a friend