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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.8 out of 5 stars with 4616 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the Xbox One X's superior graphics, 4K gaming capabilities, and enhanced performance, leading to an overall improved gaming experience. Many appreciate the smaller size and faster load times, but some users note the higher price point and limited storage as potential drawbacks. While some experienced issues with occasional lag or heat generation, the majority found the picture quality and ease of use to be excellent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 4,616 reviews
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the games run on my 4k tv they look great. Having not owned an xbox 1 before i miss having a pause button and not sure i like the menu layout

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this not thinking about keeping it I had the Xbox 1s and I told myself if I don't see a difference I'll return . Nope! What a difference the detail and resolution is remarkable clear and vivid on my Samsung 4k TV the loading times are good to I'm glad I pulled the trigger on the Xbox 1x

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great Xbox

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was our first Xbox and my kids love it. The graphics are great. It is very easy to set up. The hardest thing was picking a user name that was not already used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Little Beast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One has to be honest and admit that there is a clear difference in the games that have already been "Enhanced". Clean, crisp lines, clear details and colors that just awh! I can't wait for developers to keep learning the system and making games out the gate to use the systems full potential.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Graphics

    Rated 5 out of 5 stars

    Best paired with a 4K TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The timeless classic of Xbox. To get the full experience of this gaming device, invest in a good 4K television. The colors and graphics are top notch when paired with a great TV.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We absolutely agree - Xbox One X is best experienced with a 4K TV, though you'll still see a big difference in visuals, framerate, and load times even if you don't have one. Thanks for sharing your thoughts, and we hope you get a lot of fun out of your new Xbox One X.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I play the Xbox One X on a 4k HDR Samsung 60" KS8000 TV. It looks absolutely stunning! HDR makes a world of difference! 4k resolution is a nice addition but it's less noticeable than having HDR. I play Quantum Breaks and Gear of War 4 on it. Both have 4k and HDR updates. They look amazing!

    I would recommend this to a friend
  • Pros mentioned:
    4k, Graphics

    Rated 5 out of 5 stars

    Great system all around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a One S to this and I have to say... the graphics were GREATLY approved. The One S is just as amazing but with the 4K gaming available it is definitely worth it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      It's great to hear that Xbox One X has been a winning upgrade for you. Thanks for pointing out how amazing games look in true 4K as well. We hope you get a lot of gaming goodness out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    THE XBOX YOU WANT TO OWN

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE SPEED ALONE IS WORTH THE BUY. THE GRAPHICS ARE CLEAN AND IT FUNCTIONS LIKE A DREAM. I WOULD SUGGEST ONE WITH OR WITHOUT A 4K TV,

    I would recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Lag

    Rated 5 out of 5 stars

    Xbox one x

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox One X is amazinging. Games play smoother and there seems to be less lag. I know no one cares about kinect anymore, but kind of a pain finding an adapter for it if you do.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Graphics

    Rated 5 out of 5 stars

    Amazing console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox one x is awesome, I highly recommend it to anyone who plans to upgrade to 4k. Whether it’s for video games, movies or the apps. The graphics are off the chain.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Best gaming Console to Date

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off you need a 4K tv for this console to truly experience the graphics. Some games are enhanced to use most of this consoles true power. It’s sleeker and a smaller build.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Speed

    Rated 5 out of 5 stars

    It's a great system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speed and picture quality of the 4k native games is amazing. I can't wait to see more 4k HDR games to be available. Definitely worth the upgrade from my Xbox One original.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for sharing your love for Xbox One X, and pointing out how amazing games look in 4K! There are quite a few Xbox One (and some Xbox 360 and original Xbox) games that have been enhanced just for Xbox One X. Here's a list: https://www.xbox.com/en-us/games/xbox-one/xbox-one-x-enhanced-list

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Wow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing 4K picture quality, games that have been optimized look great. Nearly silent when gaming. First time Xbox owner, Great purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A fantastic gaming console.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried other brands (PS3, PS4) but the Xbox is the one for me. Its storage capacity is what I need now. May be in the future I will need more but in the meantime I am happy with it. In order not to have compatibility issues I purchased two consoles and I am delighted with both.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Speed

    Rated 5 out of 5 stars

    Xbox one X is the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best console ever had. I've been with Xbox since the original Xbox came out and by far this is the fastest and in native 4k pics and video look amazing. Go get one.

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Awsome gaming system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pros:Plays very well. Even with out a 4k tv it looks great. Downloads faster than the xbox one S. Cons: Gets very hot, i recommend 4k tv for your Ultimate Experience though.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Spike,

      Thanks for weighing in on your new Xbox One X. Your console may feel hot around the vents, but that's completely normal. It's important to keep your Xbox One well ventilated, though, to make sure it doesn't overheat. Here are some tips to make sure it doesn't get too hot: https://support.xbox.com/en-US/xbox-one/console/ventilation

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Overall does what it says it does

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only 2 things that were disappointing were 1 they removed the port for the Kinect and you have to buy an adapter to use it that cost $30 appearantly they are going to do away with Kinect all together, 2nd thing and this was almost a deal breaker for me is there is no 4K pass through, I have a 4K Roku ultra and 4K UHD TV but the pass through is only 1080p so if everything you have is 4K your not going to want to use your ONEX as a all in one and for a $500 machine that claims to be a 4K machine was very disapointing to me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great hardware but lacking exclusives

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely the most powerful condole on the market. It is exciting the potential it has once more games that utilize it come out.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Awesome game system!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome game system and so much faster and more precise than the last one! The graphics are awesome and crisp. I can't wait to get a 4K TV to get its full use

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad you're enjoying how much better and faster your new Xbox One X is! While it's definitely best enjoyed on a 4K TV setup, it's not absolutely necessary since you'll still see a benefit in faster frame rates, better visuals, quicker load times, and quieter performance. Congratulations, and we hope you get a lot of use out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Built for a gamer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to own a playstation and decided to try Xbox after seeing the graphic clarity at a microsoft store and have been in love with this console ever since. The graphics are truly amazing and highly suitable for anyone who has a 4k tv. You can also use it as an entertainment system to watch blueray and 4k movies. It comes with one controller and adapters. The only downside so far I have seen is if you keep it plugged for a long time and don't start the system, it doesn't connect wifi unless you remove it from the main power and reconnect it. But for someone who regularly plays it, it's amazing.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      It's great to hear that you're in love with your new Xbox One X! We think it's an excellent complement to a 4K display as well, not just for gaming but also watching 4K Blu-rays and streaming video content. We hope you continue to have an amazing time with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft