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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.8 out of 5 stars with 4616 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers find value in the Xbox One X's superior graphics, 4K gaming capabilities, and enhanced performance, leading to an overall improved gaming experience. Many appreciate the smaller size and faster load times, but some users note the higher price point and limited storage as potential drawbacks. While some experienced issues with occasional lag or heat generation, the majority found the picture quality and ease of use to be excellent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 4,616 reviews
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great game system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great game system with wonderful 4k graphics, more power, energy saving capabilities, more security, and alot of game options with free 14 day trial of live gold. Yaaaaay!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Jhan,

      Thanks for pointing out the benefits of Xbox One X, including its powerful Scorpio engine, true 4K gaming, and more. In case you're wondering what game to play next, here's a list of all the Xbox games that have been enhanced for Xbox One X: https://www.xbox.com/en-us/games/xbox-one/xbox-one-x-enhanced-list

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already owned an x box ONE however once I received this system I was blown away about how fast my games loaded and their improved graphic quality. It is a step up in my opinion and this is how games should look in 2017. I also own the ps4 pro and this blows it out of the water.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Awesome performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great upgrade from the regular Xbox one. Can immediately tell how fast it is. The OS look is still the same, but the gameplay being in 4K is very visually appealing.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Good So Far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome console. We haven't even scratched the surface of what it can do. It loads easily and hasn't frozen up on us or anything. My son loves it!

    I would recommend this to a friend
  • Pros mentioned:
    4k, Speed

    Rated 5 out of 5 stars

    one amazing system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot stop raving about this system. love the 4K looks amazing on 4K tv with HDR. super fast and quiet makes all game run a lot smoother compared to the original Xbox One.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Speed

    Rated 5 out of 5 stars

    I have seen the top of the mountain

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    And it is good. Upgraded to the One X when we got a 4k TV and wowie wow wow. The quality of the picture and the speed of this machine vs our first gen One is amazing.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Congratulations on upgrading to Xbox One X! We're glad that you're loving the improved picture quality speed of your new console. In case you're wondering which games to play next, here's a list of great Xbox games that have been enhanced just for Xbox One X: https://www.xbox.com/en-us/games/xbox-one/xbox-one-x-enhanced-list

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    4k, Speed

    Rated 5 out of 5 stars

    Xbox One X Rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox One X has been repeatedly referred to as the most powerful gaming system ever. It will do 4K really well and the loading and downloading speeds are amazing.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Definitely upgrade from first release

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the Xbox one since release. Didn't get the S as wasn't insensitive to me. Now the X has games in 4k so I upgraded...I also bought a Samsung Q8 65" QLED with this. Perfect pair. Games are spectacular and super response on the QLED. Games load noticibly quicker. I'm in love with the 4k quality in games. You'll definitely need the 1TB version as I have several games over the years of having the Xbox one and have to choose ones to uninstall for new games. Xbox gives games away every quarter just got BF1 for free. only con I'd say is that the need a 2tb or even 5tb hard drive version.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Congratulations on making the jump to Xbox One X! Pairing it with a huge 4K display is definitely the way to go, and we're glad that you're enjoying how great everything looks and plays in glorious 4K. If 1TB of hard drive space isn't quite enough, we recommend investing in an external hard drive for even more storage space. Go here to learn how to set it up: https://support.xbox.com/en-US/xbox-one/console/manage-storage

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Best Gaming System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge improvement. I recommend the xbox one x to everyone. Graphics, audio, speed all improved. Microsoft going the right direction all they need now is a good MLB game.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    My son LOVES it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son (4.0 GPA gift) and HE LOVES IT! He loves the clarity of the graphics and he loves how much faster it is. Great improvement over his last Xbox

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Congratulations to your son on his 4.0 GPA! We're so glad that he's loving his new Xbox One X, and that he can see the improvements over previous Xbox consoles.Hope he has a lot of fun with it!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    Upgrading your console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100% worth it so far, games look great, overall it runs better than my old Xbox, plenty of memory space. Feels like I’m playing a brand new system for the first time

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for sharing your love for your new Xbox One X! And thanks for pointing out that it's so powerful that it feels like a brand new system, especially if you play a Xbox game that's been enhanced to take advantage of it. For a full list of Xbox games that have been enhanced for Xbox One X, go here: https://www.xbox.com/en-us/games/xbox-one/xbox-one-x-enhanced-list

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    So much faster than the original Xbox One

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously owned an Xbox One Forza Edition which was hit by lightening through the network port. I purchased the Xbox One X a few weeks later. Setup was really easy. It found my saves online from previous games I played. I have been amazed at how fast it loads games compared to the Original Xbox One. The graphics are so much clearer too. I regret that lightening fried my previous console, but I'm so glad to have this console. Played Mass Effect Andromeda, Call of Duty WWII, Tomb Raider on it, (just to mention a few games) and the graphics are amazing! Would definitely buy again!, Get your's today!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Congratulations on upgrading to Xbox One X! We're glad to hear that you're loving your new console, even though we're also sorry what lightning did to your previous one.In case you're wondering which games to play next, here's a list of Xbox games that have been enhanced just for Xbox One X: https://www.xbox.com/en-us/games/xbox-one/xbox-one-x-enhanced-list

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Xbox One.Five

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the original Xbox One was working fine for me, I wanted to take advantage of the 4K television I have. There is a 4K blu ray player built in which is really nice since I didn't have one previously and have just recently started getting 4k blu rays. The 4k updates for games that have it really make them look that much better, Doom, Resident Evil 7 are a couple that come to mind. The smaller size of the console is also nice compared to the original big box design. Upgrading may be worth it to some, though if you just want a 4k blu ray player the Xbox One S has that at a cheaper cost.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad to hear that you're enjoying playing games in true 4K on your new Xbox One X! To see which other great Xbox games can be updated with enhancements just for Xbox One X, go here: https://www.xbox.com/en-us/games/xbox-one/xbox-one-x-enhanced-list

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    The New XBOX ONE X is Good Overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I am happy with the New XBOX X, but it doesn't come with any accessories. (ex. came with two AA batteries for the controller, so you either buy more batteries or buy a battery pack/charging kit). Additionally, I have been having issue with the controller staying connected to the console. Finally, The Systems Graphic User Interface (GUI) take some time to get use too. Bottom Line, if you are looking a 4K media player, with tons of power, and the benefit of being able to play games, the console is for you.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system is as stated graphics are phenomenal, the only reason I didn’t give it 5 stars is because they need more exclusive games

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Zoom Zoom Bang Bang

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was happy with my Xbox One S when this new console was released, but as I researched more and more about it I felt like I needed to upgrade. I do not regret a thing about it. I am an impatient person and the Xbox One X Enhanced games load so much faster than my friends who are on older systems. I will load into planets ten seconds before my friends on Destiny, and a lot can happen in that time in video games. If you want the most powerful system and you hate loading screens, then this Xbox is for you. If you are happy with the features and functions of your current Xbox, then stick with that one.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Speed

    Rated 5 out of 5 stars

    Xbox lovers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with my purchase. This machine is very fast. An the 4K games are unbelievable details. Everything you need in a box to intertain yourself an friends.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      It's great to hear that you're very pleased with your new Xbox One X! And we're glad that you've gotten to experience how fast it is and how great games look on it, especially in 4K. If you ever need suggestions on which games to try next, here's a list of great Xbox games that have been enhanced just for Xbox One X: https://www.xbox.com/en-us/games/xbox-one/xbox-one-x-enhanced-list

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super slimmed down from the original Xbox one, lots of power. Thoroughly satisfied with this product, looks great on tv and keep my games running at a smooth 60fps!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Picture quality

    Rated 5 out of 5 stars

    XBOX ONE XCELENT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed my one x so far it runs smooth and fast and produces great picture on my 4k TV. Really performs well when playing pubg. It renders graphics faster.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad that you're enjoying your new Xbox One X! As you've seen, it's a great complement to a 4K TV setup. In case you're wondering what to play next, here's a list of great Xbox games that have been enhanced just for Xbox One X: https://www.xbox.com/en-us/games/xbox-one/xbox-one-x-enhanced-list

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    A must buy for gamers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just swapped my original Xbox one for the Xbox One X and I couldn’t be happier. If you have a 4K TV You’ll see the difference in graphics and overall performance.

    I would recommend this to a friend