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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.8 out of 5 stars with 4616 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers find value in the Xbox One X's superior graphics, 4K gaming capabilities, and enhanced performance, leading to an overall improved gaming experience. Many appreciate the smaller size and faster load times, but some users note the higher price point and limited storage as potential drawbacks. While some experienced issues with occasional lag or heat generation, the majority found the picture quality and ease of use to be excellent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 4,616 reviews
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a 4K TV and an external hard drive, the system is totally worth it. Nice size and I just love the buttons replacing the touch.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for recommending Xbox One X! It's a great complement to a 4K TV setup, to be sure, and even if you don't have an external hard drive, its 1TB of hard drive space will hold quite a few games and apps. We hope you have a lot of fun with it!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Picture quality, Speed

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been out of console gaming for a while, but I'm very glad I bought the One X. The speed is amazing and the picture quality is great.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for investing in Xbox One X! We're glad to hear that you've experienced how fast it is and how beautiful games look on it. If you're ever wondering which games to play next, here's a list of great Xbox games that have been enhanced just for Xbox One X: https://www.xbox.com/en-us/games/xbox-one/xbox-one-x-enhanced-list

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    4k, Graphics

    Rated 5 out of 5 stars

    Fantastic Power

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been very happy with my Xbox One X. Once I connected to my 4K TV, I was blown away with the graphics and the detail that I was seeing.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Top of the line game system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast loading & fabulous graphics are some of the great features of Xbox One X. Looks really nice and will bring entertainment to any room.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Best Console Gaming System!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look plain and simple here, if you own a 4K UHD TV with HDR Capabilities then this console simply cannot be beaten and it is definitely worth the $499 price tag! I bought this console months ago and I am still in complete AWE when looking at my TV! You can literally stick your eyeballs to the screen and not see one issue with the TRUE 4K Microsoft claims because it is truly 4K! Now instead of reading my review you should be on your way a half-hour ago to go purchase this BEAST! Or do it online whatever works for you!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Wow, thank you for your enthusiastic recommendation of Xbox One X! We're overjoyed that you're enjoying how great everything looks in true 4K. We hope you continue to have a lot of fun with it!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    4k, Speed

    Rated 5 out of 5 stars

    amazing!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the sleek design, the 1tb, the speed and 4k gaming is crazy awesome. it’s pricy but worth it if your upgrading from 1st edition xbox.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Performance

    Rated 5 out of 5 stars

    Great System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a 4k tv, this is a great system. I upgraded from a One S and have no regrets. Games run better, and the 4k updates are amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Best gaming console out there.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Xbox is amazing. The load times are significantly reduced as i had a first gen Xbox one before this. Graphics and speed are fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It makes a difference.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can notice the difference even with some older titles on the console.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome game system!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox one x is super fast and works better then I thought! I suggest getting an external drive to put games locally for fast loads!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad to hear that your new Xbox One X is working even better than you expected! And that's a great suggestion on adding an external drive to your Xbox One X for even more space. Hope you get a lot of gaming goodness out of it!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    The best Xbox ever!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So powerful. I'm using a 4k monitor and you can tell right away the X is a lot more powerful than the S model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Console to date

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had waited to see gameplay on this console to see if I was going to decide on purchasing an Xbox One S or the X. I'm glad I did, I was impressed with the power of the console. You're getting a great machine for what it is worth.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Far superior to the Day One Console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a replacement for my Day One Console which was requiring a hard restart every other day. I could get into the enhanced performance, physical size and tech improvements that I'm sure everyone else has already written about, but what really made my day was the remote control (sold separately) IR sensor. With the Day One unit, I had to be directly in front of the console with the remote "aimed" directly at it. Now it actually reads the remote from anywhere in the room regardless of the direction it's pointed.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    4K Xbox 1 X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 4K device, but lack diversity in gaming and exclusive. If you fanboy of Xbox, this is for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best console I have ever owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical at first about the power the Xbox One X has. After a week, I am a believer. The resolution on HDR games, 4K movies and the sound are all amazing. Not to mention, I have a lower end 4K LG tv and I am still amazed.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Graphics

    Rated 5 out of 5 stars

    Great console companion for 4Ktv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this during E3 sales. It works best with 4Ktv but also Work said well with 1080p. Graphics don’t change just looks sharper.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Congratulations on joining the Xbox One X family! Some games do see a significant improvement in visuals on Xbox One X, thanks to its more powerful processor. In fact, hundreds of Xbox games have been enhanced just for Xbox One X. To see which ones have been enhanced, go here: https://www.xbox.com/en-us/games/xbox-one/xbox-one-x-enhanced-list

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Best console on the market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    upgrade from an Xbox One S to the X money well spent load times and processing speeds are ridiculous. graphics are mind blowing in 4k!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The hype is real

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox one x is definetely the world's most powerful console right now. The hype is real. The quality of the games are amazing. Glad to use our 4k hdr tv to its full potential. Make sure to use the HDMI cable that comes with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As Advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything that Microsoft says it does. Great system. If you like exclusives make sure that Microsoft has some you like (they are a bit thin). But if you play multiplatform titles you will be happy. They play better here.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Great Console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was deciding between the One X and S and I can say I am confident I made the correct decision! Don't get me wrong, you need to make sure you have a TV capable of taking advantage of what the X can offer, but if you do, it is 100 percent worth the investment. When people say the S offers the likes of the X, those people don't understand what they are talking about. If you are deciding between the two, look at some side by sides and you will see the difference. For just a couple hundred more, it is worth it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Congratulations on opting for the Xbox One X! While both are great choices, there's a reason we call Xbox One X the world's most powerful console. And while you'll only be able to experience true 4K gaming and 4K UHD video with a 4K TV, you'll still see a big difference in visual quality even if you don't have a 4K TV. In case you're wondering what to play next, here's a list of games that have been enhanced just for Xbox One X: https://www.xbox.com/en-us/games/xbox-one/xbox-one-x-enhanced-list

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft