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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.8 out of 5 stars with 4616 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the Xbox One X's superior graphics, 4K gaming capabilities, and enhanced performance, leading to an overall improved gaming experience. Many appreciate the smaller size and faster load times, but some users note the higher price point and limited storage as potential drawbacks. While some experienced issues with occasional lag or heat generation, the majority found the picture quality and ease of use to be excellent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 4,616 reviews
  • Pros mentioned:
    Speed
    Cons mentioned:
    Lag

    Rated 5 out of 5 stars

    Great gaming system!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the perfect Christmas present. The speed on this thing is great, and it doesn’t lag. Would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Speed

    Rated 5 out of 5 stars

    Great Product !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow it’s amazing, trust me this is my 1st ever game console !! It rocks, super fast. And on top of that it’s 4K, it rocks.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're honored to have you choose Xbox One X as your first ever game console! There are a lot of great games available for it. If you have trouble deciding on what to play next, here's a list of games that have been enhanced just for Xbox One X: https://www.xbox.com/en-US/games/xbox-one/xbox-one-x-enhanced-list

      Happy gaming!
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Lightning fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had every Xbox console since inception and this thing is absolutely amazing. 4K gaming and lightning fast load times.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    Xbox 1 X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High price and needs more onboard storage. Is very fast. Light learning curve for new menu.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 4K console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox one x is great gaming console that provides beautiful visuals for gaming and movies. The unit does run louder than its predecessors but not a deal breaker. I often use the console as a UHD player as well.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Performance

    Rated 5 out of 5 stars

    Great for gaming and movies

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually bought this for the 4k blueray player, because I wanted the option for gaming. It's really powerful, Love it!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad that your new Xbox One X is great for gaming and for playing 4K Blu-rays! Hope you get a lot of gaming and movie goodness out of it.

      Best,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Xbox one x console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is as advertised, graphics are awesome and games load way quicker than my Xbox one S which is in bedroom..love it!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Xbox One forever. You can tell such a difference with this machine as far as speed and graphics! Just fantastic!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Love the Xbox One C

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really nice xbox - Seems faster to load games than the PS$ pro - great graphs - worth the money

    I would recommend this to a friend
  • Pros mentioned:
    4k, Graphics

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any native 4K game is simply unreal. Many other games have been graphically updated to be awesome. Love the Xbox one X

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad to hear that you're enjoying true 4K gaming on Xbox One X! You're right, too -- there are hundreds of games that have been enhanced just for Xbox One X. To see which ones, just go here: https://www.xbox.com/en-us/games/xbox-one/xbox-one-x-enhanced-list

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    4k, Performance

    Rated 5 out of 5 stars

    Best choice for video gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went from the Xbox one S to the Xbox one X, and what a noticeable difference in 4 K gaming, and overall performance.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Congratulations on upgrading to Xbox One X! We're glad that you've seen a big difference in graphics, especially in 4K gaming. If you're ever wondering which games to play next, here's a list of great Xbox games that have been enhanced (including 4K resolution) just for Xbox One X: https://www.xbox.com/en-us/games/xbox-one/xbox-one-x-enhanced-list

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Great product at a great price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is not much I can write here that you can't find on the gamer's forums, neither enough space for that, but what I can say is that this is the electronic with more use in my house. Both my kids are straight A students (APs) so I don't have many arguments to limit their time on the basement. I can hear them having fun for hours and this console has repaid itself. The only thing I control is the games they play.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Performance

    Rated 4 out of 5 stars

    Awesome.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My third Xbox now, I got the Xbox One when it first came out, then I got the Xbox One S & now I got the Xbox One X. All I can say is that it changes the game literally, but my only suggestion is that if you really want the best performance you need to get a 4k TV too.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Game console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this game console. It is very fast and is really easy to learn your way around the home screen.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    Pretty awesome looking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome looking when hooked up to a 4k tv.Still using battery powered controller,REALLY!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase for real life gaming and movie watc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best console i've ever bought for my kids, now i have to buy one for myself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best system on the market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this console I have a ps4 also and this console blows the PlayStation out if the water in my opinion if you are looking for a gaming system with tons of great games and is also reliable look no further

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Man was I surprised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took a long time deliberating whether upgrading to the XBOXONEX would really be worth it. I already had a 4K TV but I was skeptical that it would really make that much of a difference. Man was I wrong. Not just visually, but even in performance. Of course, there are the enhanced games and even recent releases like PUBG play remarkably better besides their obvious visual fidelity being much improved. I would highly recommend the X if you have it on the list of maybe even.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for recommending Xbox One X! As you found out, it's a great complement to a 4K TV setup, and we're happy that you're enjoying how much better games look and play on it.

      In case you're wondering which games to play next, here's a list of 200+ Xbox games that have been enhanced just for Xbox One X: https://www.xbox.com/en-us/games/xbox-one/xbox-one-x-enhanced-list

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    4k, Speed

    Rated 5 out of 5 stars

    4K fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than expected. Lighting fast and much more of a difference between Xbox one s and this. Highly recommended

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Shawn,

      Thank you for highly recommending Xbox One X! We're glad to hear that you're loving how fast it is and how much better everything looks in 4K with it. If you're ever wondering which games to play next, here's a list of great Xbox games that have been enhanced just for Xbox One X: https://www.xbox.com/en-us/games/xbox-one/xbox-one-x-enhanced-list

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox 1 is crystal clear, sharp images great sound. More realistic than ever. This is my third Xbox over 8 years and the extra $$$ will keep me from having an outdated Xbox for at least a few more years.

    I would recommend this to a friend