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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.8 out of 5 stars with 4616 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers find value in the Xbox One X's superior graphics, 4K gaming capabilities, and enhanced performance, leading to an overall improved gaming experience. Many appreciate the smaller size and faster load times, but some users note the higher price point and limited storage as potential drawbacks. While some experienced issues with occasional lag or heat generation, the majority found the picture quality and ease of use to be excellent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 4,616 reviews
  • Rated 5 out of 5 stars

    Hubby loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a bday present. Hubby and son love it. Husband is a huge Xbox fan and needed this the day it was released. He loves it and all the new technology. Esp that u can play Xbox one games on it as well

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very powerfull, I was really impressed the difference between the X and the s

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is a beast and for the price no PC will ever out match it. It's quite and just works as you expect it to work. It's so powerful that I don't understand why it does not run full windows 10 OS.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    It’s a good console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the 4K feature it has because we stream it on our 4K tv. Games look great, fast system. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The games stand out way more and they pop has more space built in , takes up less space then the older one

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Sleek design

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Xbox. It’s fast and we love it. It’s slender and takes up less space.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    First true 4k gaming console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're thinking about buying the $500 xbox one x you probably already know all about it. By far the most powerful home gaming console ever. Plays 4k blurays (but so does the xbox one s). Playstation Pro doesn't play 4k blurays and isn't powerful enough for true 4k gaming like the X. How noticable is the difference? Well... Your mom for sure won't see the difference in games. Maybe the HDR and 4k in movies is a recognisable improvement but it's not as drastic of an improvement as the jump from standard def on a crt to 1080p on a flat screen.You really can't buy a gaming pc that can do 4k for $500 though so this thing is a great deal for the money but you kinda have to be a techie to get it. Cons? Wont play 4k blurays out of the box. You have to download the xbox bluray app ajd adjust your tv settings which can be a bit of a pain. Not all games are 4k or have a 4k update.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey David,

      Thanks for sharing your thoughts on your new Xbox One X, and for agreeing that it's the most powerful gaming console currently available. Hundreds of games have been enhanced for Xbox One X, so if you're ever wondering what to play next, here's a handy list: https://www.xbox.com/en-us/games/xbox-one/xbox-one-x-enhanced-list

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Enjoyed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! All my games with Crystal Clear and run fluidly smooth. Best looking console ever, hands down

    I would recommend this to a friend
  • Pros mentioned:
    4k, Speed

    Rated 5 out of 5 stars

    Best console out right now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best console out right now. It's so fast and the 4K is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    True 4k Gaming... Sort of...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The XBox One X is a great value for your money if you want to game in 4K. 4K like most high end tech typically starts in the PC realm. With the rise of crypto mining and soaring PC components (specifically the GPU), it now makes more sense economically to go with something like a PS4 Pro or the XBox One X if you want to jump in the 4K space. A lot of the games are not a consistent true 4K, but the XBox One X is a great proposition financially for what it offers.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    My second one!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So good, I had to buy another one! Fast but does get hot so use in a ventilated area. Otherwise, plug & play!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad to hear that you loved your first Xbox One X so much you came back for more! And good call on recommending that your Xbox One X be placed in a well-ventilated area to prevent over-heating. For more information on how to keep your Xbox happy and ventilated, go here: https://support.xbox.com/en-US/xbox-one/console/ventilation

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received this as a gift from my daughter. I was surprised and happy to receive it. Couldn't wait to see what gaming on a larger screen would be like. I've been a PC gamer since the early 1990's. The system is easy to set up, especially if you already have a Microsoft account. The hardware is great. I bought Call of Duty WW2 to play first. The visuals were great. Very realistic. I can't compare the X-Box to other platforms, but I can say that this is a great system.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    Great system

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great graphics and all family members love it. Games run smoothly with no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works better than the S

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system is much better than the S model, it is more responsive and does not bog down even when the game has a lot going on. The all black coloring is also less glaring than the all white of the S.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not sure about the difference

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only have had it for about a month and haven't really notices the difference but may be the game I'm playing. GTA V has horrible servers and I play this slit. Mostly bought an additional game so I could play with my daughter so it does what I need it to do.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Speed

    Rated 5 out of 5 stars

    Great game console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 4k picture on this Xbox is amazing. Beautiful and crisp. Very fast speed with game play! Best xbox so far.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for sharing your love for Xbox One X! We're glad that you enjoy how great everything looks and how fast the games play and load. Hope you get a lot of use out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Best XBOX ONE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a big improvement over the first console version. A slight improvement over the 2nd console version. This version is the best choice if you have a 4k hdr tv, if not don't bother, save your money.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Gaming Console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox One X loads fast, is easy to setup. I have had it for about year now and have had no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Picture quality

    Rated 5 out of 5 stars

    Wow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got as a 4K movie player, game option (Lol). Great picture. Games look amazing. Forza horizon 3 is very cool

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owned Playstations all my life, didn't do much gaming over the last few years and decided I wanted to get back into it. I have a new 4K TV and I wanted something that could play 4K Bluerays. I don't know why Sony decided not to include that on the PS4 but that was the decision maker for me to switch. Love the controller, its more comfortable to me than the PS. Anyways. looks great on my 4K tv, performs well, no complaints.

    I would recommend this to a friend