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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.8 out of 5 stars with 4616 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the Xbox One X's superior graphics, 4K gaming capabilities, and enhanced performance, leading to an overall improved gaming experience. Many appreciate the smaller size and faster load times, but some users note the higher price point and limited storage as potential drawbacks. While some experienced issues with occasional lag or heat generation, the majority found the picture quality and ease of use to be excellent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 4,616 reviews
  • Rated 4 out of 5 stars

    Very quiet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had some trouble with the way the controller syncs kept turning off during game

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    As good as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don't own an Xbox, this is clearly an excellent way to get into the game. Graphic quality is impressive. Gameplay is super smooth even utilizing 4K and HDR for a game. Cannot recommend enough.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Fun

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent as always fun gaming easy to control game’s graphics are awesome

    I would recommend this to a friend
  • Pros mentioned:
    4k, Graphics

    Rated 5 out of 5 stars

    Great gaming system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox was easy to install and set up. So far the games and graphics are excellent. 4K gaming is awesome.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad to hear that jumping onto the Xbox One X bandwagon was a seamless experience. And we agree, gaming in true 4K is indeed awesome. In fact, if you're ever wondering which games to play next, here's a list of great Xbox games that have been enhanced just for Xbox One X (including 4K support): https://www.xbox.com/en-us/games/xbox-one/xbox-one-x-enhanced-list

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great 4k gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice picture for gaming best out so far has lots of memory for download's

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Xbox is much faster than the other. The graphics are great and love that we could use our old controllers.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Beast of a Machine

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love me some PS4 but when 4k started coming in Sony took its time and I had to add this onto my collection and I don't regret it. I still love PS4 but when I want to play those exclusives in 4k that only Xbox can offer I just have to change the input on my tv and Im good. Im late when it comes to being an xbox fan but playing older games upscaled to 4k is incredible and its done it real time which is crazy!

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Nice console with great features

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console for gaming and watching 4K movies on. Easy to use and start games and or movies.

    I would recommend this to a friend
  • Cons mentioned:
    Heat, Noise

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs great does get a bit noisy and hot so make sure to put it in an open space

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Improved graphics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems faster and definitely more clearer graphics, even on non 4K tv. Love it and would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    X-one-X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice machine, loads fast, quiet, and great with no power block to mess with...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good image quality and fun gameplay, good size handy to move it easy mind

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    NOT ALL THAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not that impressed with the Xbox one X.... It is good...but not great. If ur a gamer u should know of a game called "PUBG" I assumed the Xbox1x would play this game with no stress... To my experience, I was wrong. The game lags just as my friends xbox1s lags. Side by side...crashed too! My problem was with the developers for the game... Over all the Xbox is good.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Good Graphics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same as the original Xbox One, but I noticed it's a little fast on some items.

    No, I would not recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    The best Xbox ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the smaller foot print going from the Xbox One original to Xbox One X. Also love the 4k gaming!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad that you're enjoying gaming in true 4K on your new Xbox One X! The smaller size and internal power supply also makes it easier to set up as well. We hope you have a lot of fun with it!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new system. Noticeable difference to my old system. I’m really enjoying the graphics and speed.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Congratulations on moving on up to Xbox One X! It's great that you've seen a noticeable difference, especially in graphics and speed. There are lots of great games that take advantage of both on Xbox One X, too -- here's a list of Xbox games that have been enhanced just for the console: https://www.xbox.com/en-us/games/xbox-one/xbox-one-x-enhanced-list

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    the best machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the graphics, load times and framerate are all the best and i love playing on this amazing machine

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Ehh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system, just not a big enough change from the X Box One for the price.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    I this console.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been an XBOX fan for years and haven't been disappointed yet. Love the speed and power.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Graphics

    Rated 4 out of 5 stars

    Great console.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new Xbox one X. I have another Xbox one right next to me to compare and it’s amazing to see the difference. The 4K makes everything better and really gives you an advantage especially when it comes to rendering distances in some games.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Congratulations on the upgrade to Xbox One X! We're happy that you can see the difference in visuals, load times, and pure processing power. In case you're wondering what to play next, here's a list of great Xbox games that have been enhanced just for Xbox One X: https://www.xbox.com/en-us/games/xbox-one/xbox-one-x-enhanced-list

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft