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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.8 out of 5 stars with 4616 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers find value in the Xbox One X's superior graphics, 4K gaming capabilities, and enhanced performance, leading to an overall improved gaming experience. Many appreciate the smaller size and faster load times, but some users note the higher price point and limited storage as potential drawbacks. While some experienced issues with occasional lag or heat generation, the majority found the picture quality and ease of use to be excellent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 4,616 reviews
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Faster and more storage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a bit reluctant to buy another box, but , I'm glad i did. you can tell it has a faster processor and that it allows you to store more games since it has a bigger (1TB) hard drive. The 4k isn't a bad touch either. I have my xbox hooked up to my Yamaha RX-a 3070 receiver which goes straight to my Sony 65' A1E Sony TV. I'm glad i bought the new Xbox to utilize the power from the other equipment. They work really well together. no complaints.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for calling out how Xbox One X is an excellent complement to a 4K TV and high-end audio system. Not only can you enjoy the benefits of true 4K gaming, but you also have a 4K UHD Blu-ray player and video streamer. We hope you get a lot of use out of it!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Best system around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gaming system is by far the best system I have ever owned. It is fast and games look great in hdr

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Jay,

      We're glad to hear that Xbox One X is the best system you've ever owned! That's very high praise, and we're glad that you've gotten the chance to experience how fast it is and how great games look in true 4K HDR as well. If you'd like some suggestions on which games to play next, here's a list of great Xbox games that have been enhanced just for Xbox One X: https://www.xbox.com/en-us/games/xbox-one/xbox-one-x-enhanced-list

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Wow!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned a xbox one before purchasing, and can tell a huge difference in speed and graphics.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Performance

    Rated 5 out of 5 stars

    Loving my One X!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my 1X to replace my original Xbox One. Everything runs smoothly and finally having 4k is awesome

    I would recommend this to a friend
  • Pros mentioned:
    4k, Speed

    Rated 5 out of 5 stars

    Great video game system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system better and faster than the last one. Great 4K picture.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Picture quality

    Rated 5 out of 5 stars

    great console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this console for my kids and myself. Great graphics, smooth gameplay and clear picture

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Bought the 4K TV so had to upgrade.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my home we have 2 Xbox Ones, 1 Xbox One S, and now a Xbox One X. I bought the S previously when I purchased a 4K tv. But I needed to experience better gaming. I use to think it was just minor improvements, until I went in my son’s room and saw him playing NBA2k18 on his Xbox One. WOW! The difference was amazing. I felt like I was watching him on a 360. You really have to see the side by sides to realize how much better games look.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Francisco,

      Congratulations on upgrading to Xbox One X, and thank you for posting your thoughts. The difference in visuals and speed can be pretty startling, especially when compared side-by-side. If you're looking for more games to take advantage of Xbox One X's greater processor, check out this list of great Xbox games that have been enhanced just for Xbox One X: https://www.xbox.com/en-us/games/xbox-one/xbox-one-x-enhanced-list

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Great machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So quiet and with a true 4K tv it looks awesome. Load times are good. Just wish had more memory

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad to hear that you're enjoying how great everything looks and plays in glorious 4K with your new Xbox One X! If you're interested in more storage space, we suggest investing in an external hard drive. For more information on how to set up and manage external storage, go here: https://support.xbox.com/en-US/xbox-one/console/manage-storage

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Great System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my son and he was thrilled. Faster and better than his old xbox and looks great on his 4k TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Only the best Xbox ever made. Literally!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best console to ever exist. Gaming in 4k is mind blowing. The HDR, combined with the Dolby Atmos gives you an amazing and incredible experience. Don't hesitate to pick this up!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Looks crazy good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The graphics are the best ever very realistic. It's a lot smaller than the one. Also games load faster.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Graphics

    Rated 5 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Games in 4K look amazing! I also started a 4K movie collection and those look awesome as well!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      It's awesome to hear that you're enjoying gaming in true 4K resolution on Xbox One X. If you're wondering what other games to play, here's a list of great Xbox games that have been enhanced to take advantage of the extra power and performance of the system: https://www.xbox.com/en-us/games/xbox-one/xbox-one-x-enhanced-list

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Best Xbox ever ~ beginners and experts!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for my son who loves Xbox as does all of his friends. They all played throughout college and now that they have graduated and have jobs, they still enjoy the games.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Fastest system out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the speed!!! Best system on the market!! Personally, I find the graphics to be 2nd to none!!!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Mark,

      Thanks for recommending Xbox One X as the fastest system out. We're glad that you've had a chance to experience both its speed and how great the graphics are. In case you're wondering which games to play next, here's a list of great Xbox games that have been enhanced just for Xbox One X: https://www.xbox.com/en-us/games/xbox-one/xbox-one-x-enhanced-list

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Really good xbox

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the fastest xbox, really smooth is 4k would really recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    Nice upgrade to the Xbox One

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice quality upgrade to the Xbox One. The graphics upgrade and performance is a nice boost.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Just awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most powerful console ever made, and really makes you feel the power of the 4K gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The single best console currently available

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the advent of the X Microsoft has stepped into a new realm of gaming only to grow and advance further, this console has revitalized consoles and put them on the same scale as a pc

    I would recommend this to a friend
  • Pros mentioned:
    4k, Graphics

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AMAZING graphics. I recently converted my tv to ultra 4K and WOW what a difference I’m game play

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're overjoyed that you're transition to Xbox One X has been amazing! Matching it with a 4K UHD TV setup is a great idea, and makes all the difference for true 4K gaming and video. In case you're wondering what games to play next, here's a list of great Xbox games that have been enhanced take take advantage of the Xbox One X's features: https://www.xbox.com/en-us/games/xbox-one/xbox-one-x-enhanced-list

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    4k, Graphics

    Rated 5 out of 5 stars

    Great console!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graphics are top notch. 4k is amazing, and I would suggest that anyone who can get this, get it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for recommending Xbox One X to everyone! We're glad that you're enjoying its great graphics and true 4K gaming capabilities. Hope you have a lot of fun with it!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft