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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.8 out of 5 stars with 4616 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers find value in the Xbox One X's superior graphics, 4K gaming capabilities, and enhanced performance, leading to an overall improved gaming experience. Many appreciate the smaller size and faster load times, but some users note the higher price point and limited storage as potential drawbacks. While some experienced issues with occasional lag or heat generation, the majority found the picture quality and ease of use to be excellent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 4,616 reviews
  • Rated 5 out of 5 stars

    great "big" gift!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While this was purchased as a present and has not been given yet, I am expecting nothing but the best out of this product. I will update this review, if possible, when I know for sure!

    I would recommend this to a friend
  • Pros mentioned:
    4k, Performance

    Rated 5 out of 5 stars

    System is amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Xbox One X is a great upgrade from the original model. Playing in 4K is a real game changer.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Congratulations on upgrading to Xbox One X! We're glad that you're enjoying games in true 4K and hope you get a lot of use out of your new console. If you're ever wondering which games to play next, here's a list of great Xbox games that have been enhanced just for Xbox One X: https://www.xbox.com/en-us/games/xbox-one/xbox-one-x-enhanced-list

      Keep on gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've noticed faster load times compared to my x box slim. Games look amazing with one x and 4k tv.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Aaron,

      We're glad to hear that you've noticed how fast load times are on your new Xbox One X! When you're looking for new games to play with your 4K TV, check out this list of great Xbox games that have been enhanced just for Xbox One X: https://www.xbox.com/en-us/games/xbox-one/xbox-one-x-enhanced-list

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Best Game System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Early Christmas present for my husband and he didn’t sleep for two days. He literally said this is the best game system ever. Destiny 2 looked awesome. Next we will download 4K games.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Graphics

    Rated 5 out of 5 stars

    Great System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have all the video systems - but graphics on the XBox One X is fantastic especially on my 4K TV.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey MaggieJo,

      Congrats on getting a Xbox One X! We're glad that you're enjoying how great everything looks on it when paired with a 4K TV. In case you're wondering what to play next, here's a list of Xbox games that have been enhanced just for Xbox One X: https://www.xbox.com/en-us/games/xbox-one/xbox-one-x-enhanced-list

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    XBOX one X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best in the town for gaming, faster, better graphics, sleek than any other product in market,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very stunning visual for games and fully worth the price.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Some hiccups

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad probably should ha e gone Xbox s this unit is way to expensive

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    xbox 1 x

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great console. had to choose a new console when my original xbox one died on me the day before deployment. trying to decide between a new xbox one, s, or x. after careful consideration decided on the x despite of the $200 price difference. very happy with my decision. the faster speed, 4k capability and 1TB memory made it worth it for me. able to re download everything in no time. just hope it has a life longer than 5yrs.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Stevie,

      Congratulations on choosing to upgrade to Xbox One X! We're glad that you're happy with its faster speed, 4K capability, and 1TB of hard drive memory. We hope you get a lot of gaming goodness out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Worth the upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally worth the upgrade from Xbox one... this machine is fast and games look noticeably better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WOW!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am loving the style, the overall power of the system, so much so, that I am on my way to get myself a 4K TV, to really immerse myself....I will add to this review as soon as I can!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Leaving PS4 is the dust

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While again it is bulky, same box design the warehouse insides are what really matters. The super fast processor makes all the difference. Would really suggest installing a SSD drive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s everything you thought it would be

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console lives up to the hype. If you are upgrading, the best way to transfer your data is with an external hard drive. The console to console network transfer is painfully slow.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    My second one!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love love love this console! So fast, easy to use, and setup. Fortnite and PUBG for hours!!!!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for sharing your love for Xbox One X! Congratulations on getting a second one, and we hope you have many long hours of Fortnite and PLAYERUNKNOWN'S BATTLEGROUNDS ahead of you.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good initial impression

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids have just started to play with it....good initial impression.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    Best XboxOne

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console at present time is superb. Great graphics and audio. Puts PS4 in second place.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Performance

    Rated 5 out of 5 stars

    The console I have been waiting for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid performance, backwards compat. with 3 generations, 4k and HDR support; whats not to like?

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Amazing Graphics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that you can play some 360 games, the system loads fast and the graphics are awesome!!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad to hear that you're loving your new Xbox One X! And thanks for calling out that, in addition to playing all Xbox One games, the system is also backwards compatible with hundreds of Xbox 360 and original Xbox games. For a full list of backwards compatible games, go here: https://www.xbox.com/en-US/xbox-one/backward-compatibility

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Best I've owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first gaming system was a Sega. Years later I tried the Xbox 360. But it's only now that I have truly liked the operation and feel of gaming systems. There are a few glitches but overall experience especially in 4K is awesome. I've made Saturday evening game night at the house. Only wish there were more 2 person games so the wife and I can further explore our "friendly" game night rivalry. I'm tired of losing in Madden 2k18.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Graphics

    Rated 5 out of 5 stars

    Great console

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console one of the best for me work great hraphics in 4k to another level

    I would recommend this to a friend