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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.8 out of 5 stars with 4616 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the Xbox One X's superior graphics, 4K gaming capabilities, and enhanced performance, leading to an overall improved gaming experience. Many appreciate the smaller size and faster load times, but some users note the higher price point and limited storage as potential drawbacks. While some experienced issues with occasional lag or heat generation, the majority found the picture quality and ease of use to be excellent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 4,616 reviews
  • Pros mentioned:
    4k

    Rated 2 out of 5 stars

    adapter NO longer available for this console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft discontinued the Xbox one Kinect adapter and this is needed in order to play certain games. Impossible to purchase this 39.99 item unless you're willing to pay $200 which is what they sell it for on other websites. This should be told to the consumer before making this very expensive purchase of the console, games, remotes and protection plan (close to $800).

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Much Faster, compact, less heat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome upgrade for the day 1 2013 xbox. Great new features, Fast and powerful. Instant game play

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I didn’t think it was worth the upgrade but after playing a few games with the upgraded enhancements you can definitely tell a difference between the s and x. Very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great gaming and entertainment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs games better than the Xbox one or one-s. Load times and rendering are faster on the One-x

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad that you've found that Xbox One X loads and runs games better and faster! Thanks for sharing your love for your new system.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    Newest model XBox!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding graphics. Best XBox yet. Could not be more pleased. Very satisfied with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    great 4k gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of processing power, games work smoothly and the 4k is great.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game play movies are visually great gets a little on the warm side

    I would recommend this to a friend
  • Pros mentioned:
    4k, Graphics

    Rated 5 out of 5 stars

    Amazing 4K

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the 4k capability! Quality is amazing! All other features are same as original XBOX One

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ultimate console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought a Xbox One X for the 4K graphics ability. I have played PlayStation all my life and really enjoyed them but Microsoft has stepped the console game up tremendously.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    advanced gaming system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the speed and graphics on this gaming console is easily advanced from previous gaming consoles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An emotional rollercoaster

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This game console brought out emotions I thought I never had. It made me laugh, it made me cry, it made me angry and made me happy. An emotional ride the whole family can enjoy.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Noise

    Rated 5 out of 5 stars

    So thin and quiet! Picture is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to the original Xbox One, I cant even hear it! The picture is absolutely fantastic

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Jake,

      Thanks for noticing how much quieter Xbox One X is! But even though it's whisper-quiet, it's still even more powerful. We hope you get a lot of fun out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    Love everything about it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this console. Its powerful and has beautiful graphics. Best console out to date. Buy this!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Very nice console.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice console. Great fit and finish with awesome performance.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was easy to hook up loads must faster would recommend to any one who has older Xbox one

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for recommending Xbox One X to those in need of an upgrade! We're glad that you've had a good experience with it, and hope that your new Xbox One X gives you a lot more fun in the future.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    4k, Performance

    Rated 5 out of 5 stars

    Great Game Console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4K is the Best. Very powerful machine. Games look great.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Best console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best system ever. Very compact XBOX YOU ROCK. Graphics are amazing. A must have with a 4K T.V.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good system but trails PS4 Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't get me wrong, the XBOX ONE X is a good system. Especially when paired with XBOX Line Gold and the XBOX Game Pass services. But sadly I've noticed quite a few spots in games where frame rates drop to a crawl when gaming in 4k. This was really surprising for a systems that's suppose to be the worlds fastest console. I really really love the 360 backwards compatibility as I was able to play many of the games I'd purchased in the past. Playing my older 360 games on the ONE X was a tremendously great experience. The titles run super smooth and look beautiful. No frame rate problems out of the backwards compatible games at all. I'm not upset I bought the ONE X but I am a little disappointed that many of the same title runs better on the PS4 Pro than on the ONE X.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Great consal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good graphics is good, I like how it sounds, I like the controls

    I would recommend this to a friend
  • Pros mentioned:
    4k, Speed

    Rated 5 out of 5 stars

    4k

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed the 4k one for TV and the speed is vastly improved compared to XBOX One (original)

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Welcome to Xbox One X! We're glad that you've already seen how much faster it is, and hope you've gotten to experience some games in true 4K as well. If you're wondering which games to play next, here's a list of great Xbox games that have been enhanced just for Xbox One X: https://www.xbox.com/en-us/games/xbox-one/xbox-one-x-enhanced-list

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft