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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.8 out of 5 stars with 4616 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the Xbox One X's superior graphics, 4K gaming capabilities, and enhanced performance, leading to an overall improved gaming experience. Many appreciate the smaller size and faster load times, but some users note the higher price point and limited storage as potential drawbacks. While some experienced issues with occasional lag or heat generation, the majority found the picture quality and ease of use to be excellent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 4,616 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Decent upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The enhanced games are beautiful. Load times are cut in half. Sleek looking console too!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're overjoyed that you're enjoying your new Xbox One X! It's true, Xbox games that have been enhanced to take advantage of Xbox One X's more powerful processor and 4K gaming capabilities look amazing. For a full list of games that have been enhanced for the system, go here: https://www.xbox.com/en-us/games/xbox-one/xbox-one-x-enhanced-list

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great game images easy set up 4k is great tv control works good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Performance and a Blu Ray player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First console I've owned. What this unit can do is amazing. Blu Ray built in also. Excellent value. Would I rather have a full blown gaming PC? Sure, when I win the lottery.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Graphics

    Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot faster at loading way better graphics (yes I have a 4K hdr tv) and the 4K Blu-ray wow

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m definitely enjoying my Xbox One X... Xbox One X brings your old Xbox game library come to life... All your games look better on Xbox One X... No hype... Great product...

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Most powerful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Xbox, love controller, love the power. It plays 4k Blu-rays. It's awesome.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Speed

    Rated 5 out of 5 stars

    Awesome system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much more powerful and faster then my OG XBox one. 4k makes games and movies pop.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Graphics are great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son for Christmas and he loves It! The speed and graphics are amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good updates.......good speed.... nice optics...tons of memory

    I would recommend this to a friend
  • Pros mentioned:
    4k, Speed

    Rated 4 out of 5 stars

    Great but only worth it if you have 4k TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know everyone says It is much better even without the TV but honestly it’s not much different from my original Xbox one, though it is faster. I wouldn’t buy it unless I had a 4KTV. If you do however it is 5 stars easily

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox One X lives up to the hype.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an Xbox one X to play 4k games and watch 4k movies. It does both very well. Microsoft is back on top of the console wars. Expensive, but worth it. I recommend.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Graphics

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great improvement over the 360. Fast, powerful with amazing graphics. Awesome with 4K set.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Great console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quick load times and 4K gaming. Games run a lot smoother than on the regular One

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Great game system for my kids.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system is a great system for older kids but a bit pricey.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great fun at a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an xbox, what's not to love? The process of ordering on line and picking up at my local store was very convenient. The whole process was smooth and without a glitch.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Love the extra power the x box one brings

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way faster than the original xbox one! Games run smoother and look amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Love my Xbox one X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say the power of this console is amazing. The graphics on my game looks amazing

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Glad to be back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been sitting out on the Xbox side so far this generation, but with the pricing as low as it was for Black Friday, I couldn't pass it up. By far the most powerful console on the market, and capable of playing 4K Blu-Rays (spiteful glare at PS4), I haven't done too much yet - but the experience has been great. Also works with Alexa, binding yet another device into our growing smart-home.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Joshua,

      Thank you for sharing your thoughts on your new Xbox One X! We're glad that you're enjoying its extra power and the ability to watch 4K UHD Blu-rays. And thanks for calling out that it supports Alexa and Cortana for voice commands. For more information on Alexa and Cortana support, as well as other new features, go here: https://news.xbox.com/en-us/2018/11/14/november-2018-xbox-update-available-now/

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    The most powerful BOX

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has your FLOPS It comes with a controller. It can play all XBOX games from the first to the last (exceptions apply) It is small, yet once again all the FLOPS

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Premiere system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is truly a good system. Normally an avid Sony user, when i popped the witcher 3 into this, i could see a lot of smoother texture and fluidity. Performance is great.

    I would recommend this to a friend