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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.8 out of 5 stars with 4616 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the Xbox One X's superior graphics, 4K gaming capabilities, and enhanced performance, leading to an overall improved gaming experience. Many appreciate the smaller size and faster load times, but some users note the higher price point and limited storage as potential drawbacks. While some experienced issues with occasional lag or heat generation, the majority found the picture quality and ease of use to be excellent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 4,616 reviews
  • Pros mentioned:
    4k, Graphics

    Rated 5 out of 5 stars

    Wow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this along with a 4K TV and wow way better graphics than my previous xbox one.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Wow, a new Xbox One X and 4K TV all in the same day! That sounds like a great upgrade for your living room. If you're ever wondering what games to enjoy next in glorious 4K, here's a list of Xbox games that have been enhanced just for the advanced power of Xbox One X: https://www.xbox.com/en-us/games/xbox-one/xbox-one-x-enhanced-list

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    Great for gaming!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need to fix some bugs with games asap. 4k looks great on tv.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Picture quality

    Rated 5 out of 5 stars

    Xbox one X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Xbox works great with my 4K tv. The picture look so great and even does blue ray.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Herb,

      We're glad that everything looks great on your 4K TV! In case you're wondering which games to play next, here's a list of Xbox games that have been enhanced just for Xbox One X (and 4K displays): https://www.xbox.com/en-us/games/xbox-one/xbox-one-x-enhanced-list

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    It's a beast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the most powerful console till now . The best setup is to have a 4K HDR TV to get the best of it. The xbox one x enhanced games look absolutely stunning

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Great console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As expected graphics and speed are better than the Xbox s. So far no known problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t wait to give this as a gift. It will be quite the upgrade from their Xbox 360. It is expensive but has a great UHD player as well so it’s kinda of a two in one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better load speed than previous X Box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Faster load times, better visual. I like that it is thinner

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Love the system.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Love the 4K. Easy to setup. Just going from a one to the X I am impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great graphics as promised.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a 75" UKHD and decided to upgrade my XBox. I gave my son my XBox One and "traded up" to the OneX. I was very impressed. I it worked flawlessly with my new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite and powerful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console is powerful for sure and for the money, more than you could get with a gaming PC for this price point. The box is much thinner than the original Xbox One.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Very satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. Only negative this about it is how expensive it is

    I would recommend this to a friend
  • Pros mentioned:
    4k, Speed

    Rated 5 out of 5 stars

    love this xbox x!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i sold my old xbox for this because it is faster and plays 4k!

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow so powerful, i don't even have a 4k tv yet and the the difference is still night and day compared to the original xbox one. Must buy if your a true console fan.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    Amazing graphics!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so glad i got this xbox one x. The graphocs and performance is worth every penny!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Best Machine on the Market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The upgrade to the Xbox One is a brilliant one!! Excellent graphics and TONS of power!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a must buy if you buy an xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i was hesitant at first to buy this but when you load it up with the faster load time than your friends xbox when playing online and the 4k movie playback is awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can notice a difference between this and the original.

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes a bit pricey, but well worth it for the most powerful gaming console out now

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Karim,

      Thank you for agreeing that Xbox One X is the most powerful gaming console currently available. We're glad that you're enjoying it, and hope you continue to have a lot of fun with your new console.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Connects quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It connects much quicker than our old Xbox using call of duty ww2. I’m now the first one in the match whereas before sometimes had to wait up to 30 seconds or longer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Center of my entertainment world

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased at launch, I do everything through this thing now. Play games, watch tv, YouTube, Netflix, VuDu. My only gripe, and this is probably more of an Xbox Live issue than the hardware, is it takes HOURS to download and install everything and my streaming services will hiccup. Paired with a 4K tv with HDR, all my games are stunning.

    I would recommend this to a friend