48-Hour Flash SaleEnds Tuesday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.8 out of 5 stars with 4616 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the Xbox One X's superior graphics, 4K gaming capabilities, and enhanced performance, leading to an overall improved gaming experience. Many appreciate the smaller size and faster load times, but some users note the higher price point and limited storage as potential drawbacks. While some experienced issues with occasional lag or heat generation, the majority found the picture quality and ease of use to be excellent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 4,616 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Xbox rules!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had every model that Microsoft has put out, and even have two of the Xbox One S in the house currently. Upgraded to the One X and there’s an immediate notice in picture quality. The Xbox is the perfect home entertainment hub. It’s how we watch movies and play games, all wrapped up in one package. I’d definitely recommend upgrading to the One X if you’re on the fence about it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Fun

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got new xbox love it. Plays all my old games and us fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Upgrade

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to replace my original model XBox One. The 4k resolution makes a lot more of a difference than I was expecting. Loading times are improved as well.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    XBox One X speaks for itelf!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want to most powerful console on the market today, you want the XBox One X. Period. The only way to beat it right now is to build your own PC and spend way more than $500, or buy a specialized gaming rig PC which will cost you even more. I used the in-store pickup and was in and out in less than five minutes, even when other stores were sold out or had waiting lists. Best Buy saved the day!

    I would recommend this to a friend
  • Pros mentioned:
    4k, Graphics

    Rated 5 out of 5 stars

    Great Gaming Console

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The XBox One X is a superb gaming console with great graphics.The 4K is outstanding.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Get it

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most powerful and fastest Xbox out. Faster load times then ps4

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    great console

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very pleased with the xbox one x, games load quickly, great 4k graphics

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great for family use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, family loves it. Everyone should get one.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Graphics

    Rated 5 out of 5 stars

    Sweet!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noticeable difference in graphics, especially with a 4K tv. Well worth the upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 3 out of 5 stars

    Good console, had to return first one in 9 days.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The console works great but in the first 9 days having it the xbox pretty much was bricked. Returned no problem but conserns me that I could have the same problem outside of the return policy. My first xbox one the original one lasted since it first came out and is still going so hopefully it was just that first xbox one x that had an abnormal problem. It runs games great and they look even better on then ever. I deffenetly recomend this console if you have the original xbox one 500gb. But if you have an S model I dont see much of a reason to upgrade unless you need that true 4k gaming.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Anthony,

      We're sorry to hear that you had an issue with your first Xbox One X. It's unlikely that the same problem will arise, but you may want to make sure that your console is located in a well-ventilated area and that its vents aren't blocked to avoid overheating. Your Xbox One X also comes with a one-year limited warranty, so please reach out to Xbox Support for assistance if you experience a similar issue outside Best Buy's return period.

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    AMAZING

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went from xbox one to the xbox one x. First thing I want to comment on is the size. Very small which is great for transporting if you're traveling. Be careful though, it's got some heft! I've only had it for about 12 hours but can already tell it's going to be an amazing system. Cant wait to learn more about it!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad that you're enjoying your new Xbox One X, including its travel-ready compact size. In case you're wondering what games to play, here's a list of great Xbox games that have been enhanced just for Xbox One X: https://www.xbox.com/en-us/games/xbox-one/xbox-one-x-enhanced-list

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Great game

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great graphics.. love that all games system is combined

    I would recommend this to a friend
  • Pros mentioned:
    4k, Speed

    Rated 5 out of 5 stars

    Fantastic console

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console for playing games in 4k. Faster than my xbox one s. Overall satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The graphics are good, the loading times seem to be a lot faster and it looks good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The x is super fast and looks amazing on my 4k tv blows the ps4 pro out of the water

    I would recommend this to a friend
  • Pros mentioned:
    4k, Performance

    Rated 5 out of 5 stars

    Best Xbox

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast and very rich 4K quality.. big improvement over the original ..

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Felix,

      It's awesome to hear that you feel Xbox One X is a big improvement over the original Xbox One. We're glad that you're enjoying how much faster and more powerful it is, as well as how great games look and play in true 4K resolution. We hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new xbox! Not only is it fast but the 4k graphics go great with my 4k tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great all around

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good in all the endless features it has is it worth the money yes if you have 500 dollars to spare and are thinking about an upgrade definitely get the x!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Speed

    Rated 5 out of 5 stars

    Great Console

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It leads super fast and is very quiet and the picture quality is super great too

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Xbox one x!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Xbox one. Easy transfer of games and set up in general. 4K looks great.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad that you're loving your new Xbox One X! We're happy that setup was easy for you as well. And thanks for calling out how great everything on Xbox One X looks in 4K; if you're wondering which games to play next, here's a list of great Xbox games that have been enhanced just for Xbox One X: https://www.xbox.com/en-us/games/xbox-one/xbox-one-x-enhanced-list

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft