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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.8 out of 5 stars with 4616 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the Xbox One X's superior graphics, 4K gaming capabilities, and enhanced performance, leading to an overall improved gaming experience. Many appreciate the smaller size and faster load times, but some users note the higher price point and limited storage as potential drawbacks. While some experienced issues with occasional lag or heat generation, the majority found the picture quality and ease of use to be excellent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 4,616 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My original XboxOne failed after many issues the last 2 years. Decided to go all in with the Xbox One X. Everything has improved. Usability, Installation/setup, performance. Very pleased with this purchase. Sales support at the St. Matthews store was excellent and answered all of my questions. Even bought the aftermarket cable for the Kinect, and it worked flawlessly.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Congratulations on making the jump to Xbox One X! We're glad that you think it's an overall improvement and that it was a worthwhile purchase. Thanks for sharing your thoughts, and we hope you enjoy your new Xbox One X for a long time to come.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Beast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing, graphics aren’t everything but I gotta say that they do make a difference when deciding which console to buy a game on, and the one x enhanced backwards compatible games look amazing, playing classic games in 4k breaths new life into old favorites and the 4k or near 4k resolutions of the newer titles definitely help you feel more immersed in the experience.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for pointing out how great everything looks in 4K on Xbox One X, including backwards compatible games and Xbox One games that have been enhanced just for Xbox One X. We're glad that you're loving your new console and hope you get a lot of gaming goodness out of it.

      Keep on gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Amazing graphics and gameplay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the most powerful system up to date video game console wise. I’ll name the few cons about it though. It doesn’t sync with my lg OLED as well as the Nintendo switch and anytime you buy a game it takes forever to update the game. Besides that it’s totally worth buying so don’t hold back if your on the fence.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loads fast, graphics are great! Should have bought this the first time Around!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Great gaming system!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    XBoxOneX is fast and the graphics are great. Great upgrade to the XBoxOne.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I initially purchased a Sony speaker but I was not happy with the bluetooth problems it had. Always seemed to skip nd disconnect for some reason. I returned and purchased this speaker and so far has blown me away with sound and battery life. Highly recommend checking this out in the store if you are on the fence

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice gaming consul.Picture is beautiful. Control a little to get use too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system. Graphics look amazing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The graphics look even better than the Xbox S! The best is yet to come b/c developers haven't even had a full year to enhance their games for this console!

    I would recommend this to a friend
  • Pros mentioned:
    4k, Speed

    Rated 5 out of 5 stars

    Best console yet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 4k picture is great when paired with 4k HDR TV. So much quicker console.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Best xbox yet but would hold out for the newer one

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best xbox as of now, it's faster, more powerful and quiet. I would hold out though since xbox is coming out with a new one soon so this should drop in price

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the original Xbox one and I’m loving the speed and graphics.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Awesome graphics

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome graphics and easy set up. Big step up from older version

    I would recommend this to a friend
  • Pros mentioned:
    4k, Graphics

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality and graphic are good , this Is the Best , 4K Not compare

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING CONSOLE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You won’t regret buying the Xbox X this is really the best console, ditch your ps4 ps3 and get the Xbox X if it’s out your price range then get the Xbox S

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Overall a very good gaming system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it. The graphics are excellent and would recommend a 4K TV with the system as it really makes the games pop. My only complaint (and this could be user error) is I don’t like how it constantly requires you to sign in all the time and the download / install time can be very lengthy particularly on games like Battlefront II or Call of Duty. Overall though really like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth the step up from the S

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was cautious with this purchase. After playing the same games on the one S, The one X has significant improvement on graphics, loading speed and startup.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    Amazing Piece Of Technology

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is amazing! Graphics play great on my 4K TV, also is blazing fast.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    System is awesome. It runs smoothly, is very quiet and the graphics are great

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Absolutely love this console!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console is fantastic and in my opinion, is much better than the original Xbox One model. The 4K games are gorgeous. I use this as my Netflix, YouTube, and Prime Video streaming device too, and it's great. My only complaint is that I wish the controller was a little better quality, it stopped connecting wirelessly after about 6 months of use.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Faster and looks great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Games load faster than previous systems and looks great on any TV.

    I would recommend this to a friend