48-Hour Flash SaleEnds Tuesday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.8 out of 5 stars with 4616 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the Xbox One X's superior graphics, 4K gaming capabilities, and enhanced performance, leading to an overall improved gaming experience. Many appreciate the smaller size and faster load times, but some users note the higher price point and limited storage as potential drawbacks. While some experienced issues with occasional lag or heat generation, the majority found the picture quality and ease of use to be excellent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 4,616 reviews
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    Great console

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Xbox displays games beautifully at 4K HDR and is very powerful.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Excellent speed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The graphics and speed are much improved. The 4K resolution is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very powerful console.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Console has 4k support for an ever growing number of both old and new games. Holds it's own against gaming computers costing 2 to 3 times as much.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Performance

    Rated 5 out of 5 stars

    Xbox one X

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The console runs smoothly, and the full 4K experience is amazing!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad to hear that you're enjoying the 4K experience on Xbox One X! If you're ever wondering which games to play next in glorious 4K, here's a list of great Xbox games that have been enhanced just for Xbox One X: https://www.xbox.com/en-us/games/xbox-one/xbox-one-x-enhanced-list

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    4k, Performance

    Rated 5 out of 5 stars

    PC like console

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4k hdr10 absolutely stunning, super powerful gpu, games run flawlessly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    grear xmas gift to give to a teenage nephew

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the x box one x is a great gift and the staff at ft. lauderdale store best buys was so helpful to help me pick out a gift for my teenage nephew.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly I don’t know much of anything about gaming systems. I got the Xbox one x for my husband For Christmas. He hasn’t had an Xbox for close to 10 years and loves it. It’s pretty easy for he and i (and our 7 year old son) to navigate our way around the system and everything looks great!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    Great upgrade well worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better graphics and better performance, well worth purchasing !

    I would recommend this to a friend
  • Pros mentioned:
    4k, Graphics

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! 4k! Great graphics. Love you can play 360 games as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Xbox one X

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely recommend the Xbox one X to anyone true gamer, as well as someone who wants to upgrade their Xbox or switching over to Xbox

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade in game consoles

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The visuals are optimum and the game play movements are perfectly displayed. The 4K TV with High Dynamic Range is a must for maximum benefit .

    I would recommend this to a friend
  • Pros mentioned:
    4k, Speed

    Rated 5 out of 5 stars

    Great machine

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a 4K tv this machine is for you....quick, and mean!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Awesome console

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick load times. Awesome graphics when paired with a 4k tv.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Jason,

      Thanks for saying how awesome the Xbox One X is! We're especially glad that you're enjoying its fast load times and how great everything looks when paired with a 4K TV. In case you're ever wondering what to play next, here's a list of great Xbox games that have been enhanced just for Xbox One X: https://www.xbox.com/en-us/games/xbox-one/xbox-one-x-enhanced-list

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics, Speed

    Rated 4 out of 5 stars

    Great graphics

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the Xbox One to the One X. The 4K graphics are fantastic. The boot time is faster and the larger 1TB drive is nice for storing the ever increasing size of video games.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Julius,

      Congratulations on making the leap from Xbox One to Xbox One X! We're glad that you're enjoying how much better everything looks in glorious 4K, as well as how much faster games load. If you're ever wondering which games to play next, here's a list of great Xbox games that have been enhanced just for Xbox One X: https://www.xbox.com/en-us/games/xbox-one/xbox-one-x-enhanced-list

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have 4K and love some high quality gaming this is the system for you . Quick shipping and great financing options from Best Buy also .

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Husband loves it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husbands favorite Xbox he owns. Great graphics and love the size

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    XBOX X

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge hard drive! Fast load times! 4k gaming! Worth the upgrade

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best x box yet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to down load all my information to the new box, plus all my old games will play, so we can go back and play a lot of the old games.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    The next Generation of gaming!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't believe how amazing everything looks on the X. I tried Oblivion and Halo 3 and was blown away at the graphical enhancement. And thats just the Xb1x enhanced games. The actual Xbox one x games like Forza look so good I feel like I could reach through the screen. If you want a next gen experience and a step up in graphics then the X is the way to go.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Faster

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly 4K isn't the jump many would like you to believe. However, the increased frame rate, increased stability in graphics, and much increased download/install speeds make this really worth it. I replaced my old Xbox one with a bad disc drive with this and haven't looked back.

    I would recommend this to a friend