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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.8 out of 5 stars with 4616 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the Xbox One X's superior graphics, 4K gaming capabilities, and enhanced performance, leading to an overall improved gaming experience. Many appreciate the smaller size and faster load times, but some users note the higher price point and limited storage as potential drawbacks. While some experienced issues with occasional lag or heat generation, the majority found the picture quality and ease of use to be excellent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 4,616 reviews
  • Rated 5 out of 5 stars

    The best gaming console available

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so much better than my Xbox One. I had no idea the upgrade would be so drastic. It's a pleasant surprise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and I love it. To get the best benefit from having an Xbox you should subscribe to Xbox live gold.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Great console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best console ever. I might be a bit bias since I've always been an Xbox fan and loved the console since it first came out. Overall, the console is great works amazingly and the quality is amazing as well with the true 4k gaming now.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad to hear that you're loving your new Xbox One X! It's great that you've also seen for yourself how amazing everything looks in true 4K. Hope you continue to have a lot of fun with your new console.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Christmas gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this on cyber Monday and was very pleased with the noticeable impovment in visuals and game play graphics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Def would recommend this upgrade if you have the original Xbox one. The system is fast and i love the 4K quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect console.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a perfect console so far. Best expirience on 4k games. I really love this console. Small and powerful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift for my boyfriend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am sure he is going to abosolutely love it, he's been asking for it since it was first avaliable for preorder!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the size even though it’s only a little smaller than the last, it’s quiet as all get out and runs smooth.

    I would recommend this to a friend
  • Pros mentioned:
    4k
    Cons mentioned:
    Noise, Price

    Rated 3 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good but noisy, plays 4k well, overpriced considering you can buy ps4 pro for $100 less and does the say thing.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Dominating the gaming industry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox One X is the best console hands down and is worth the money if it's your 1st Xbox One or your upgrade!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Good system, needs more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graphics and gameplay are great. The Kinect does not work w/ this system, unless you can find the discontinued adapter (can’t find unless you pay way too much on eBay). So to bypass using the uncomfortable headset for party chat, you can use the Xbox app on your phone or similar device. Other Kinect features like auto sign-in, using voice to power on/off, and the “quick on” going directly to the TV is missed. Microsoft stated that they discontinued the Kinect and it’s adapter for new technology...where is it? I’ve been waiting for a long time. Bueller? Bueller?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far no issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always worry about buying a game console when they are first released but no issues here so far. Works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent 4k gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying playing games on the xbox one x. Games look awesome on my 4k tv. Gears of War 4 is a must play!

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    HDR Updates are great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already had an xbox one and since I recently updated my home theater with a quality 75 inch HDR 4K TV I wanted to update the xbox one as well. The overall experience is great with games enhanced for the one x. If you have the TV this is worth the upgrade, otherwise wait until you have a good HDR 4K TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome gming experience and DVD player all in one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox One is an incredible gaming system with many different options, including downloading games live online.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well, clear textures

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always hated how badly the Xbox one looked incomparison to my GTX 1080Ti. This still doesn't make as great a 4k image as my GTX 1080Ti... But its alot better than the original Xbox one. Doesn't do much over a standard Xbox One if not using a 4k panel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent buy bought for a Christmas gift and I’m unable to get off it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than anticipated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the tv a month ago from Best Buy that was designed for the new game system and it was out standing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top of the Line

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same as the Xbox One S, except even more premium. Games can be run at unlocked frame rates that look amazing.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Best game console ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had all of the Xbox consoles since the 360, as well all the Playstations since 1. I currently own both the Xbox X and PlayStation Pro. Both are great systems, however the Xbox X has the housepower to fully take advantage of 4K content. Enhanced games look awazing in 4K with HDR enabled.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for recommending Xbox One X as the best game console ever! We're glad that you're enjoying how great everything looks in 4K with HDR enabled on it as well. If you're ever wondering which games to play next, here's a list of great Xbox games that have been enhanced just for Xbox One X: https://www.xbox.com/en-us/games/xbox-one/xbox-one-x-enhanced-list

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft