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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.8 out of 5 stars with 4616 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the Xbox One X's superior graphics, 4K gaming capabilities, and enhanced performance, leading to an overall improved gaming experience. Many appreciate the smaller size and faster load times, but some users note the higher price point and limited storage as potential drawbacks. While some experienced issues with occasional lag or heat generation, the majority found the picture quality and ease of use to be excellent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 4,616 reviews
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Hands down the best 4K console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Where should I start. The XBOX One X is the best all around 4K gaming console. The recent future update announcement regarding dolby vision is the icing on the cake. My current gaming setup is a TCL P-series 4K TV, XBOX One X and LG Dolby Atmos SK10Y. This setup satisfies my needs.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Cesar,

      Thank you for declaring Xbox One X to be the best all-around 4K gaming console! We're glad that you're enjoying how great everything looks on your 4K setup as well. Hope it provides you a lot of fun!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the return to a black console. Runs very quietly and smoothly... looks great on my 4K Samsung.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Must buy native 4K console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console, my only complaint is the lack of exclusives, available games for it. Microsoft is slowly working on changing that but the console works fantastic. Games made to run on native 4K (COD2) run amazingly well and look beautiful. You’ll need a 4K tv to really take advantage of it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the X is a great machine, capitalizes on the 4K experience..and also streams and plays blurays great/

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Gaming System bar none

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gaming system and I have had all the systems. This works better then all the other Xbox systems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox one x

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Bought the Xbox one x for my husband and he absolutely loves it. Says it’s the best one hands down!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the future of gaming. This leaves the PlayStation and Xbox s in the dust! If your looking for an amazing system the Xbox x is for you. Runs super cool. Almost no load time. No crash. No freezing. Absolutely amazing. And it plays blu rays and DVDs. And has an internet browser.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for recommending Xbox One X as the future of gaming! We're glad that you enjoy how fast and powerful it is for true 4K gaming, as well as its ability to play 4K UHD Blu-rays and DVDs. Hope you get a lot of gaming goodness out of it!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    Nice upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got this to upgrade my original xbox one, planning on getting a 4k tv in the near future to run it on, even on my HD 1080p tv there are noticeable improvements, interface runs much smoother and games seem to load a bit faster, one major difference for me was when playing PUBG, on my original xbox one i was not able to see buildings from the plane before i jumped, they would load in a bit after i jumped on the xbox one x a lot more seemed to load in and was able to make out a lot more locations before i jumped which was a nice surprise

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Kevin,

      You'll be glad to hear that there are a bunch of Xbox One games that have been enhanced to take full advantage of Xbox One X's advanced features. For a full list, just go here: https://www.xbox.com/en-US/games/xbox-one/xbox-one-x-enhanced-list

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Very Fast XBOX!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Xbox to date. Fast processor and outstanding 4K resolution

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    X Marks the spot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Xbox. Love the sleek look and available specs. Great HOME ENTERTAINMENT & VIDEO GAME SYSTEM!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service by the people at Best Buy! I wasn’t in line for a long time and attended to me quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutley worth the money. Great console and so much fun. Definitely prefer xbox x over the ps4 pro

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Newest Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the Xbox my husband asked for , for Christmas. I don’t know much about it except he’s happy.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    The most powerful console to date!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good improvement from the previous S edition. Powerful enough to play 4K HDR games and movies giving an amazing experience. The only problem is the price that may be one of the big factors when deciding if it's worth buying the console. $100 to $150 cheaper would be great.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    It does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS4 pro? Xbox one x? The truth is, I “game” in maybe 25% of my free time. The rest is watching movies, anime, and daydreaming about volcanos made of strawberry laffy taffy’s but instead of lava they shoot out chocolate milk. Everything is all it should be thought. If there was ONE thing about this console, in its infinite glory, I could complain about, it’s the lack of Dolby vision support. Oh, and the 4K blu Ray player IS LITERALLY THE WORST. So two things, but anime upscaling is tight. Native 4K gaming is tight. I’ll live.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the xbox one x as a upgrade to see if it was better than the xbox one s, it most definitely is worth it, picture quality and game play are way better, if you have a 4k tv i would recommend it, even if you don't and you can afford it it is worth it for the gaming experience

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Pete,

      Congratulations on upgrading to Xbox One X! We're glad that you're enjoying its true 4K gaming capabilities when paired with a 4K TV. In case you're wondering what to play next, here's a list of great Xbox games that have been enhanced just for Xbox One X: https://www.xbox.com/en-us/games/xbox-one/xbox-one-x-enhanced-list

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    New and improved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been an Xbox player so getting the new one was a no brainer. It’s faster, smaller and runs smoother then the Xbox 1.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Graphics & Speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as gift, recipient quite pleased... Best Buy associates was vey helpful with selection.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    This thing is a BEAST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im a PC gamer and the only reason I play console games it to play woth my buddies. I must say, this thing is pretty powerful! When paired with a capable 4K HDR tv, games and movies look absolutely beautiful. If you are thinking about it, pull the trigger... you wont be sorry.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for recommending Xbox One X as a beast of a console that's powerful enough to turn the head of a PC gamer! We're glad that you're enjoying how great everything looks on it, especially when paired with a 4K HDR TV. In case you're wondering which games to play next, here's a list of great Xbox games that have been enhanced just for Xbox One X: https://www.xbox.com/en-us/games/xbox-one/xbox-one-x-enhanced-list

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great gaming!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well on my 65” Sony UHD 4k tv can run blue ray thru xbox so no need for blue ray play!

    I would recommend this to a friend