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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.8 out of 5 stars with 4616 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the Xbox One X's superior graphics, 4K gaming capabilities, and enhanced performance, leading to an overall improved gaming experience. Many appreciate the smaller size and faster load times, but some users note the higher price point and limited storage as potential drawbacks. While some experienced issues with occasional lag or heat generation, the majority found the picture quality and ease of use to be excellent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 4,616 reviews
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    Sure is powerful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system as advertised is great it’s super powerful and makes everything that runs on it look crispy and man playing games in 4K 60 frames is NO joke, but honestly Xbox just doesn’t have enough exclusive experiences that take advantage of the hardware. I bought it cause I’m a freak who goes crazy for console releases but i can honestly say I haven’t gotten my 500$ value out of it “YET” hopefully they’ll get their game situation together oh and if you don’t have a 4K tv i would definitely pass on it regardless of the upscaling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Xbox console ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn’t going to buy one but they had one in stock and then I changed my mind. Good thing I did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the new Xbox one X. I bought every Xbox console, so I had to get this new upgrade version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First Xbox purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console is the best Microsoft has yet to release. Bought it and love the 4K graphics effect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply WOW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I can say is simply WOW. I even see the improvement although I haven't upgraded to 4k yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good gaming console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox is a good gaming console, some of the new interface changes leave something to be desired

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely happy with this Xbox the difference is night and day definitely would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A much needed upgrade over the XBOX ONE S. Plus a built in UHD BLU RAY player very good value.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console is worth the money. Upgraded from a standard Xbox One. The loading times and game play are much better. True 4K gaming is so life like. To get full potential you must have a 8,000 or 9,000 series TV. Any less you will still have a good picture, but not the best.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Nice upgrade from Xbox One

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The graphics are much better with the Xbox One X. The only thing that is annoying is having to put in the number passcode each time, I wish there was a way for it auto remember so I don't have to enter each time.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      If you're talking about the security passkey, then you'll need to enter it each time you access your account to keep it secure. But if you don't need to keep your account secure anymore, it's possible to delete the passkey entirely. Here are instructions on how to change your security settings and delete the passkey: https://support.xbox.com/en-US/my-account/security/delete-passkey

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    A great replacement for my xbox one s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is much faster than my old console and it is so much better since it displays in native 4k

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    High price of admission, but worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is not cheap in the realms of video game consoles. But this is, for the mean time, as close as you are going to get to a gaming PC's performance for less than half of the price. It is worth it if you really care about how your games play and look.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The graphical improvement is immediately noticeable and opens many new options for the future

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is top shelf in the gaming console world “right now”. Most games for the Xbox One play “Okay” on the Day One Xbox one or on the Xbox One S. But if you want your game to play at its best as long as you have a good internet service you HAVE TO get the Xbox One X.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome gaming console!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended, gaming looks great in 1080P but is amazing in 4K HDR, good job Microsoft!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues overall a great product with fast responding time. Great customer service as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a play station3 console gamer. Had a few games. When PS4 came out. Found out the old PS3 games would not work. Xbox one X will play older games, The Choice was easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son saved his birthday money to buy this xbox and loves it. Works with any xbox one games

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Happy with my purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned an original Xbox One and spent a long time researching to see if an upgrade was worth it. I’ve owned the X for five months and I am glad I made the switch. If you play games (and have a 4K TV) you can absolutely see the difference. Great system.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Still my favorite multimedia console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to the ONE S, which i think was just an extra way for Microsoft to market. I skipped that version and went for the X for the purpose of 4k gaming, regardless still a great console for multimedia as well.

    I would recommend this to a friend