Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.8 out of 5 stars with 4616 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the Xbox One X's superior graphics, 4K gaming capabilities, and enhanced performance, leading to an overall improved gaming experience. Many appreciate the smaller size and faster load times, but some users note the higher price point and limited storage as potential drawbacks. While some experienced issues with occasional lag or heat generation, the majority found the picture quality and ease of use to be excellent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 4,616 reviews
  • Rated 5 out of 5 stars

    Most powerful console

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More games need to be enhanced, but it is an awesome console. Best paired with a 4k hdr tv.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Gaming at its Finest

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from the original Xbox One, I was not expecting a massive difference between that and this One X. Boy was I wrong. This makes games really shine and play perfectly, especially when playing 4K or Xbox One X Enhanced games. Yes, it really is that good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase and I would recommend it to anyone they will not be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    I have had no issues.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for myself almost a month ago. It works perfectly and I have had no problems. I have played both Xbox One games & Xbox 360 days. The Xbox One X does have a sharp picture. The only thing I dont like about it is the user interface in the store & on the home screen. I am used to it now but it is horrible to navigate and can be vexing at times. To be perfectly honest I like my Playstation 4 Pro much better. There are also very few exclusive Xbox games which made the store redundant for me.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome graphics

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console is worth the upgrade had the first g n Xbox 1tb and sold it for this let me tell u the loading on games is really quick no more long waits and connects, also the internet speed picks up better and with a Qled perfect combination I would recommend to people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Christmas gift for our son

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He hasn't actually seen it yet since it is a Christmas present but I know he will love it.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Excellent System for the Graphics

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft - Xbox One X 1TB Console - Black was exactly what my husband wanted for Christmas. The graphics are second to none. He gets hours of enjoyment to unwind from a busy day at at work. It helps him decompress from a stressful day of long hours of tedious work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Improved Unit

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1/2 the size of my old one. Great Display faster loading time. Very happy with my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it but it’s ok but it’s a great game and it’s a good way cause I love the free app

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every cent!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was hoping the hype would live up and it did. I play alot of fortnite and the main issue was rendering, especially when landing in high popular areas. Worry no more. if you are looking for a console with lots of power and functionality the Xbox one x is the real deal.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New XBOXONEX is missing pieces

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you buy one, be sure to buy a charge cable and a headset because it does not come with either of them . and don't expect a different experience from the reg. xbox, the UI is the same confusing mess it has always been .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the investment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Xbox is worth buying for all the extras you get. The game graphics are a lot better.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Price

    Rated 2 out of 5 stars

    Not worth the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I struggled with giving this one star or 2. I decided to give it the 2 stars based solely off of the quiet nature of the console It really doesn't make a sound. That's where the pro's end for me. The console at $499.99 is an unworthy purchase. The lack of any game was more insulting than anything else. The attempt at claiming the "guts" of the machine warrant the price just isn't good enough. I'm running this console on a 55" 4K OLED LG television and the graphics are no more impressive than they were on my Gears of War Special Edition. Additionally, there is still lag in the system menu. I expected it to be completely fluid. I experienced the washed our blacks on Passengers UHD, but there was a software update yesterday that was designed to fix that. Ultimately, the upgrade is "nice" because of quiet system and Infinite Warfare loaded a couple of seconds faster, HOWEVER, you can spend $249.99 and get a one S with up to 3 free games, including the latest games out like WWII and Assassins Creed... This system is literally twice the price and you get nothing with it. Even the controller is base. If it had included a new game, it would have been 3 to 4 stars. I do not recommend.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    It’s great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, so good and smooth. Defenatly worth the upgrade if you are thinking about it.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Massive upgrade from original

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the first gen XBox One, and this one really takes it to the next level. We bought a 4k TV finally, and this seemed like the logical next step. Huge difference in graphics. Started ACO on the old xbone and finished it on this....holy crap, it was great.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Congratulations on making the big move to Xbox One X! We're glad that it's taken you to the next level of gaming, especially when paired with your new 4K TV. We hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Kids are very happy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Goy this for my children after a lot of pleading. Everyone happy. System works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best console !!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not per order , did wait a little longer in line . But employees are always great!!!

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    EXCELLENT CONSOLE, Tough(ish) price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, what can I say? you’re buying the next-gen Xbox One System. For me, as an owner of an older LCD 1080P TV, the 4K graphics are not the aim of the machine for me! When playing games (especially noticable in open-world games) the rendering quality and speed is an exponential increase! 5-5 on that end! Thenonly issue I have is the price! Comparing to the Xbox One S, its a pretty aubstantial increase in price! Other than that, thenproduct is worth it especially if money is not an issue

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Best XBOX ever and best platform.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The combination of a small form factor, integration of the power supply, stunning graphics, and flawless controller performance makes this an ideal system. The controller performance is noteworthy as the XBOX is about 20 ft. away from where the controllers are used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Device - 4K Blu Ray Player is a Plus

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend buying this if you are in the market for a new gaming console. Its compact, (heavy) and designed well. I would not recommend this to be used as a dedicated 4K Blu Ray player though. There are cheaper and more efficient options for that.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Anthony,

      Thank you for recommending Xbox One X! We're glad that you like its sleek and compact design, and that its built-in 4K HD Blu-ray player is a nice plus. We hope you get a lot of fun out of it!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft