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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.8 out of 5 stars with 4616 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers find value in the Xbox One X's superior graphics, 4K gaming capabilities, and enhanced performance, leading to an overall improved gaming experience. Many appreciate the smaller size and faster load times, but some users note the higher price point and limited storage as potential drawbacks. While some experienced issues with occasional lag or heat generation, the majority found the picture quality and ease of use to be excellent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 4,616 reviews
  • Rated 5 out of 5 stars

    Great system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this system. Especially now that you can use Family Gold. Our boys love it too.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great improvement over the original console.There are significant improvements with many of my existing games. Several years ago I moved completely from PC to console gaming and I will say, using the Xbox One X I no longer feel any regret about that decision.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Matthew,

      Congratulations on upgrading to Xbox One X! We're glad that it's made significant improvements to your existing Xbox games. If you're ever wondering which games to play next, here's a list of great Xbox One (and even Xbox 360 and original Xbox) games that have been enhanced just for Xbox One X: https://www.xbox.com/en-us/games/xbox-one/xbox-one-x-enhanced-list

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great present

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son for Christmas and he loves it says the games on it are amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the upgrade! Did not know if it was going to be worth it, but I'm glad I did it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4K Gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect machine for expert gamers. Smooth and fast operation with awesome 4K graphics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system for veteran gamers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox One X is a great system if you are looking to enhance your gaming experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox gamer since the OG Xbox... This is the best console Microsoft has ever released..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy had the best offer I couldn't resist to get one.. Best gaming system ever..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product replaces his xbox 360

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson loves his new xbox he can play his old 360 games and movies on his xbox1x

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas present for my grandson.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson wanted this for Christmas. He has not opened it yet. I hope he enjoys it.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The graphics are great, quality is pristine. My son loves it. Had to buy new controllers since it only comes with 1 and the Xbox 360 controllers didn't work. Also, most of the 360 games we had don't work so that was a bummer. But the console itself is way better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great game console. The details in the games are outstanding. Best one so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hoping for the best Christmas yet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A gift for my 13-year-old son. We are long-term users and this should be the best yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product works very well. The box and all items were in excellent condition....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must if you have 4tv w/hdr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console to pair with your new 4k HDR TV, could use a bigger hard drive though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It was for my kids for Christmas.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids decided this is what they wanted for Christmas so I decided to get them one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas present..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son asked for it for Christmas. I played it in the store and it was really good..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product and great store reps helped with all the items I needed for the Xbox x

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Great Gaming System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this after upgrading to a 4k UHD TV it is way better than what I had ( Original X box one with old style controller). Games look great in 4k, and everything seems smoother than my old system. It even seems like online functionality is better.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    4k looks great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First system was very laggy and had issues connecting to my wired internet connection. Same connection I've used for years with my day one Xbox one and before. Exchanged it on day 15 and this one has been fine. Looking forward to getting more 4k games.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're sorry to hear that you had a connection issue with your first Xbox One X, but really glad that the second one is working out for you. If you're wondering which games look great in 4K, here's a list of great Xbox games that have been enhanced (including a 4K upgrade) just for Xbox One X: https://www.xbox.com/en-us/games/xbox-one/xbox-one-x-enhanced-list

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft