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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.8 out of 5 stars with 4616 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers find value in the Xbox One X's superior graphics, 4K gaming capabilities, and enhanced performance, leading to an overall improved gaming experience. Many appreciate the smaller size and faster load times, but some users note the higher price point and limited storage as potential drawbacks. While some experienced issues with occasional lag or heat generation, the majority found the picture quality and ease of use to be excellent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 4,616 reviews
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Haven't done much gaming but my grandkids love it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase has and is all I hoped it would be. I provides the opportunity for me to spend time with my two youngest grandchildren and has even had them looking forward to coming to my house as we can then play on the Xbox. Well worth the purchase

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're glad to hear that your new Xbox One X has given you the opportunity to spend more time with your grandchildren! In case you didn't already know, Xbox One has robust parental controls to help protect and limit what young children see online. To learn more about these features, go here: https://support.xbox.com/en-US/browse/xbox-one/security

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    well worth the cash for the moment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a sleek system..very powerful. games load way faster than the older system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The visuals really are improved, and it has a 4k blu ray drive. What's not to like?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Intense graphics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the most intense and immersive gameplay especially with a high powered 4K tv

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 4 out of 5 stars

    Is it worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My personal opinion I like the speed and graphics just not a fan of the xbox one interface, other than that it is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very great component but I think PlayStation is better I rather have both

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best console currently available

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 1X is quite a bit of bang for your buck, especially for those with a 4K/HDR TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    My husband is in love!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the new Xbox One X for my husband for Christmas. If you have a 4k television you have to have this console! The picture is amazing! I also like that they changed the power button, my dog can no longer walk by and turn off the console with his tail.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Great upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to an XBOX One that this is replacing, no comparison. It is an expensive upgrade but wow at the difference, if you have a 4K tv. XBOX did it right by making the controllers and games backwards compatible, however, I didn't see a port for the kinect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4k is Stunning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend this product as it is a true awe to game with true 4k resolution.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best gaming system.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson thinks that it is Totally Awesome. He never wants to stop playing it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You don’t really know 4K until you play the X! The system interface is compelling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant wait to get this home and play it. Don't shop anywhere else. Best Buy Rules!!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Best system yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time Xbox owner and absolutely love this system over my ps4. Gameplay is seemless, user interface is simple to understand, graphics are out of this world, endless apps. All in All I’m over satisfied and wonder why I I’ve never had one before

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Welcome to the Xbox family! We're glad that you're loving your new system, and that is has all the features you've wanted in a game system. Thank you for sharing your love and we hope you have a lot of fun with it!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Sick!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insane 4k images with HDR, often rendered at 60fps. Best home console ever. Period

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    Pretty Good !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always been an XBox fan and coming from a 360Elite device I anticipated that this would be a large step-up. The OneX is undoubtedly a great console for playing video games on. My only gripe is that the Xbox Interface(homescreen) is garbage and it's not as responsive as I would have thought it to be considering it's supposed to have so much more power than the S. The Games play perfectly and look great on my 4K tv. Great console and even better if the interface is improved !

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    First-time Xbox One owner, super impressed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Playing games and watching TV and movies in 4K with HDR is amazing. We've loved every minute of it, and thanks to the Xbox, we realized that our TV and receiver needed to be configured properly for HDR. BREATHTAKING! Destiny 2 looks amazing in 4K+HDR :D

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great uograde

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so much better than the Xbox 1! The crisp and smooth processing is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic console. I've jumped from ps4 to Xbox one x. The quality is incredible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well Done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft did a good job with the One X. Hopefully they will make good use of it.

    I would recommend this to a friend