Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.8 out of 5 stars with 4616 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the Xbox One X's superior graphics, 4K gaming capabilities, and enhanced performance, leading to an overall improved gaming experience. Many appreciate the smaller size and faster load times, but some users note the higher price point and limited storage as potential drawbacks. While some experienced issues with occasional lag or heat generation, the majority found the picture quality and ease of use to be excellent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 4,616 reviews
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine... endless options. The games are cheap with the best buy game plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox One X

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the black look vs the white of the one “S”. I don’t quite know if that alone is worth the price difference. This console is advertised as the most powerful console out but not sure in what application that matters yet. I’m sure there something

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Johnny,

      Thanks for weighing in on Xbox One X! To best experience the difference in power of Xbox One X, we recommend playing on of the hundreds of great Xbox games that have been enhanced for it. To check out a full list of enhanced games, go here: https://www.xbox.com/en-us/games/xbox-one/xbox-one-x-enhanced-list

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Wow,

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a difference a few years made. Had an early version of Xbox and just got this new XOne X. The speed and graphic quality is much improved. Can't wait for more upgraded games to be relieased.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad that you're enjoying the enhanced visuals and faster speed of your new Xbox One X. A lot of great Xbox games (including some Xbox 360 games) have been enhanced for Xbox One X, and are available right now. Here's a list of the ones currently available: https://www.xbox.com/en-us/games/xbox-one/xbox-one-x-enhanced-list

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Awesome!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brings games and videos to life!! I would definitely recommend this to a friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    xbox one x

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this system is great it definitely better then the ps4 pro it has a 4k dvd player

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Game System on the Market

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the best game System. You will need a 4K TV to fully appreciate this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade from Xbox.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox x is faster, less problems and great product. Highly recommend the upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a Xmas gift

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a Xmas gift for my bf so I have not used it or seen the product just yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big improvement over old system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this system and a sony xbr900 series tv.wow. what a combo.couldnt be happier

    I would recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Great graphics and more compact

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes up less space and better graphics. Only negative was the price is high considering it is similar to Xbox 1.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    My new best friend.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Put off upgrading to the X as long as I could but now I'm kicking myself for not making the jump from my original xbox one sooner. Looks, sounds and plays better than any console I've used in my 30+ years of gaming. Go get yourself one of these.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for recommending Xbox One X to others! It's awesome that you find that it's the best console you've used over the last 30 years, and we're glad that you upgraded. If you are ever wondering which games to play next, here's a list of great Xbox games that have been enhanced just for Xbox One X: https://www.xbox.com/en-us/games/xbox-one/xbox-one-x-enhanced-list

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Love this console!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I has the ONE S and wondered if the ONE X was worth it. If you are on the ONE S I would just say it might not be worth another $500. I can tell a difference on the ONE X with my HDR TV. I also load into screens faster than the rest of my fire team.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're so glad you love your new Xbox One X! It's a great complement to a 4K HDR TV setup, as you can see. If you're ever wondering which games to play next, here's a list of 200+ Xbox games that have been enhanced just for Xbox One X: https://www.xbox.com/en-us/games/xbox-one/xbox-one-x-enhanced-list

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Amazing speed and 4K video

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love the Xbox One X. It was easy to setup, configure, and use. It's very fast and the graphics are amazing!

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Best xbox yet!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This xbox one x is amazing and can handle 4k gaming and streaming like a champ. 1TB is a great start to store all your games and media. Smooth start up with as much customizable options as you can think of for your personalized experience.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ended up returning it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Call it buyer's remorse, but I ended up returning the console. For the price, it just didn't seem worth the upgrade from the Xbox One S or even the original Xbox One. There aren't that many exclusive games anymore that I can't already play on my PC, and the amount of 4k games is really low. There doesn't seem to be a lot of interesting games forthcoming, either, at least that look good to me.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Xbox is still great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say here. This is the good old Xbox 1 with upgraded performance features. If you’re looking to upgrade, get this one. I upgraded from Xbox one to the X to play 4K HDR video games and watch 4K movies. Looks awesome on my Samsung TV.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Congratulations on upgrading to Xbox One X! We're glad that games and movies are looking great in 4K, and that you're enjoying the improved performance as well. If you're wondering which games to play next, here's a list of great Xbox games that have been enhanced just for Xbox One X (including 4K support): https://www.xbox.com/en-us/games/xbox-one/xbox-one-x-enhanced-list

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top notch item. Works as advertised and better. Definitely worth the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Alot $ for a console

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alot of money for a console but it's well worth it in the end. Xbox may not have that many exclusives but it sure does look good when gaming and also on apps like netflix and hulu. Highly recommend if you're a hardcore gamer

    I would recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 4 out of 5 stars

    Love it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from Xbox 1. Load times are faster. Looks amazing on my 4k TV. Only complaint is it's a little bit loud.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My son loved it!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son has always loved gaming and this system just took it to the next level

    I would recommend this to a friend